1617-1 Arimacho, Kita Ward, Kobe City, Hyogo Prefecture, 651-1401, JapanLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
82 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.4
Kebersihan4.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(82)
Ulasan positif(77)
Ulasan dengan gambar/video(36)
Penginapan yang hebat!(26)
Tuan rumah yang peramah(22)
Makan malam yang lazat(21)
Perkhidmatan penghantaran ulang-alik(17)
Bilik yang hebat(13)
Bilik yang besar(9)
Nilai yang hebat(9)
Pancuran mandian susah digunakan(6)
Ulasan kurang baik(5)
Pengguna Tetamu
Bilik Akses (Dengan bilik air peribadi)(Tanpa rokok)
Menginap pada Jan 2025
Pasangan
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 17 Jan 2025
Location is great to the Rokkosan ropeway! Services are fantastic!! The dinners are superb!!!
The hotel and facilities are bit old but it’s great for its price. The onsen shower area requires more frequent cleaning however as there was hygiene issues spotted.
Terjemah
Jawapan daripada Pihak Penginapan: お忙しい中、口コミへのご投稿を賜りましたこと、御礼申し上げます。たくさんのお褒めのお言葉をいただき、大変恐縮でございます。お客様のお声が私どもの今後の励みとなります。温泉についての貴重なご意見につきましては、清掃担当にも共有させていただき清掃実施を行いました。今後はこのようなお声をいただかないよう、日々漏れのない清掃点検に努めてまいります。今後も皆さまに喜ばれる宿づくりに取り組んでまいりますので、またのご利用をスタッフ一同心よりお待ち申し上げております。亀の井ホテル有馬 フロント
Lihat Lagi
Pengguna Tetamu
Jepun A(Dengan Tandas)(Tidak Merokok)
Menginap pada Dis 2024
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Dis 2024
Excellent service and food, with bus transfer from Arima Onsen station to hotel. The staff are also friendly and helpful.
Terjemah
Jawapan daripada Pihak Penginapan: この度は、亀の井ホテル有馬をご利用いただき、また口コミ評価最高点を頂きましたこと、ありがとうございます。日本の有馬での大切なご旅行の思い出作りのお手伝いができた事、私どもも大変うれしく思います。次回も日本の有馬温泉界隈へお越しの際は、再度、亀の井ホテル有馬をご利用いただけますよう、スタッフ一同心よりお待ちしております。亀の井ホテル有馬 フロント
Siu Chung
Japanese B(Dengan Toilet)(Bebas rokok)
Menginap pada Dis 2023
Pasangan
12 ulasan
4.5/5
Hebat
Disiarkan pada 12 Dis 2023
Food is very good, room is big enough, but a bit walk to the town centre, and they have free ramen from 9-10:30
It’s really tasty. Overall it’s great and price are reasonable
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for using Kamenoi Hotel Arima.We are very happy to hear that you were satisfied with the food at our hotel.Also, thank you for enjoying the Dandan noodles for dinner.We will continue to strive to improve our services so that our customers can enjoy their stay comfortably.Kamenoi Hotel Arima Front
Lihat Lagi
Malaysia 50 years old 靓仔
Jepun A(Dengan Tandas)(Tidak Merokok)
Menginap pada Apr 2024
Pasangan
4 ulasan
2.7/5
Disiarkan pada 22 Apr 2024
This is an old onsen hotel, while it is clean, the facilities are aged. Onsen is indoor, if you think of having a nice relaxing onsen bath with good environment, this is not your place. It just provided you with soaking in hot natural spring, that's all. If you can't speak Japanese, avoid this hotel. There is an English spoken staff at reception but she is not there often. At time of visit, 17/4/24, temp is turning warm in day hours, centralized air conditioning was still under heater mode until 25/4/2024, the room was very hot although outside temperature was about 22-24C and we opened all windows. They had provided us a mobile fan that we turned it on even at night with outside temperature about 12-17C because ventilation was not good. The Tatami beds are just 2 layers of mattress of 1 inch each.
Shuttle bus service from hotel to bus station can only be provided during check in and check out.
Dinner in Kaiseki style was good, but portion was small. Service was very good. I saw other tables are served with different variety of food, but there were no options for us to choose during hotel booking.
Breakfast spread was below expectation, I can't understand why many reviews commented good breakfast variety.
Hotel also provide Fukata for free to wear at hotel, which is a very good experience to us.
Anyway, when this review is posted, the hotel will just response with "thank you, noted" as standard response, as you may observe in other reviews.
Lihat Lagi
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Kamenoi Hotel.We would also like to thank you for taking the time out of your busy schedule to post.However, we sincerely apologize for the inconvenience caused regarding the air conditioning and that you were not satisfied with the breakfast.We will strive to create a hotel where you can spend your time comfortably, so as not to waste the valuable points and opinions from our customers.We look forward to your next visit.Kamenoi Hotel Arima Manager
Lihat Lagi
Pengguna Tetamu
Jepun A(Dengan Tandas)(Tidak Merokok)
Menginap pada Feb 2024
Keluarga
11 ulasan
4.0/5
Sangat Baik
Disiarkan pada 19 Feb 2024
The room is very small, and no bathroom. The food is a bit disappointing.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for using Kamenoi Hotel Arima.We sincerely apologize for not being able to meet your expectations despite your efforts to use our hotel.Based on the valuable opinions of our customers, we will continue to strive to improve our services to ensure customer satisfaction.We look forward to seeing you again soon.Kamenoi Hotel Arima Reception
Lihat Lagi
Pengguna Tetamu
Jepun A(Dengan Tandas)(Tidak Merokok)
Menginap pada Okt 2023
Keluarga
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Okt 2023
The overall experience was very pleasant. Environment was nice. Staffs were helpful and easy to communicate. Lots of parking space. Dinner and breakfast were nice. The onsen were also nice. We will definitely coming back.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Kamenoi Hotel Arima.We are very honored by the many compliments we have received. Encouraged by your kind words, the entire staff will continue to make further efforts in the future.We look forward to seeing you again.Kamenoi Hotel Arima Front Desk
Lihat Lagi
Pengguna Tetamu
Bilik Twin Standard (Dengan toilet)(Bebas rokok)
Menginap pada Jun 2024
Keluarga
12 ulasan
4.0/5
Sangat Baik
Disiarkan pada 18 Jun 2024
Stay one night here not bad.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for using Kamenoi Hotel Arima and for posting your review.Did you enjoy the townscape of Arima?We will continue to work hard to create accommodations that will please everyone, and all of our staff members look forward to your next stay.Kamenoi Hotel Arima Front
Lihat Lagi
robbiechoi
Jepun A(Dengan Tandas)(Tidak Merokok)
Menginap pada Apr 2023
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Apr 2023
wonderful hot spring experience, delicious dinner. only public hot spring pool is reserved, no private one.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for using Kamenoi Hotel Arima.I am glad that you liked the hot spring "Kinsen" and the meal.looking forward to seeing you coming again.Kamenoi Hotel Arima front desk staff
Pengguna Tetamu
Bilik Twin Superior(Dengan Bilik Mandi Persendirian)(Bebas Rokok)
Menginap pada Apr 2024
Keluarga
1 ulasan
3.7/5
Disiarkan pada 4 Apr 2024
Very nice hotel
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for using Kamenoi Hotel Arima and for posting your review.We are glad that you were satisfied with our stay. We will continue to strive to improve our services so that our customers can enjoy their stay comfortably.We look forward to seeing you again soon.Kamenoi Hotel Arima Reception
Lihat Lagi
Pengguna Tetamu
Jepun A(Dengan Tandas)(Tidak Merokok)
Menginap pada Dis 2022
Keluarga
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 23 Dis 2022
Very traditional onsen hotel. The onsen is good and the dinner is also great.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for using Kamenoi Hotel Arima.We are very happy to hear that you were satisfied with your stay.We are looking forward to seeing you again.Kamenoi Hotel Arima front desk staff
Jawapan daripada Pihak Penginapan: お忙しい中、口コミへのご投稿を賜りましたこと、御礼申し上げます。お褒め頂いたお夜食については、月変わりで赤、白、黒の3種類のご用意があり、たいへん好評のサービスでございます。今後も皆さまに喜ばれる宿づくり、サービスの向上に取り組んでまいりますので、またのご利用をスタッフ一同心よりお待ち申し上げております。亀の井ホテル 有馬 フロント
Pengguna Tetamu
Bilik Twin Bergaya Jepun A(Dengan tandas)(Bukan merokok)
Jawapan daripada Pihak Penginapan: この度は、亀の井ホテル有馬をご利用いただき、また口コミ評価最高点を頂きましたこと、御礼申し上げます。たくさんのお褒めのお言葉をいただき、重ねてお礼申し上げます。お客様のお言葉が私どもの励みとなります。次回、お連れ様とご利用いただいた際も、今回以上のサービスをお伝えできるよう、日々邁進してまいります。次回のご利用、スタッフ一同心よりお待ちしております。亀の井ホテル有馬 フロント
Jawapan daripada Pihak Penginapan: お忙しい中、口コミへのご投稿を賜りましたこと、御礼申し上げます。当ホテル、有馬温泉駅からは少し距離がありますので、お気軽に送迎のサービスをご利用くださいませ。お食事についてもご満足いただき、私どもも嬉しく思います。今後とも亀の井ホテルをご愛顧いただくようお願い申し上げます。亀の井ホテル有馬 フロント
SHUN.C_0309
Bilik Twin Superior(Dengan Bilik Mandi Persendirian)(Bebas Rokok)
Jawapan daripada Pihak Penginapan: 我們再次感謝您在百忙之中抽空發表評論並給予我們最高的評價。我們很高興能夠幫助您為您寶貴的日本之旅留下美好回憶,並了解您的住宿體驗。您的「難忘」這句話將成為我們未來的動力。我們將繼續努力打造讓大家滿意的住宿環境,期待您的下次入住。龜之井飯店有馬前線