Hotel Centara di Koh Samui

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.

This hotel was absolutely fantastic!! The service and staff were super friendly. We were served at all times of the day and even at one point one of us lost our passport on the day of our departure and in the last hour the hotel staff personally came to the airport to drop off our passport before our flight. Talk about amazing service. Thoroughly impressed!

It was decent experience staying there with family. Main focus of the villa was large pool which was excellent though not as private as we thought. Views were amazing from room and pool though partially obstructed by other villas. Drawbacks were mediocre food options but overall decent stay for the price point of view

This is a luxury resort. Our Jacuzzi deluxe ocean view room is beautiful and comfortable, good in size with a jacuzzi hot tub in the balcony. The hotel gives quests the warmest hospitality, from carefully made welcome desserts, fruits, snacks, and more than you can drink, nice brands of tonics, sodas, and fruit juices, and those will be refilled once every day. In some promotion booking plans, quests can have a set of free afternoon tea for two, however, it is enough even for 4 persons. All services are nice, and many extra items can be provided on request. The hotel has 4 restaurants, all have beautiful ocean views, with very nice settings in very relaxing atmospheres. The hotel has 2 infinity pools, and one beach, with comfortable, creative pool chairs. Everything in this hotel is really enjoyable, and we had a wonderful time during our stay.

My husband and I stayed at Rockys for 7 nights on October...we had the best experience. The resort is beautiful and the staff so obliging and friendly. We had a few meals in the restaurant and the daily breakfast - the food was amazing and of such a high quality. We enjoyed a complimentary cocktail evening and a fire show. Our unit had everything we could desire - comfortable bed and large bathroom. The pools were both great and the beach was beautiful and the ocean good to swim in - we also used the kayak and there are paddleboards and sand shoes available to use. Arianna the front Manager was so helpful. We would highly recommend.

Location is highly strategic, cleanliness is excellent, and the rooftop infinity pool is breathtaking. But the best part of staying in Cosi is Khun Cartoons at front desk; she is one-of-a-kind, her smile, personality, and service spirit. are in different level. She deserves a promotion and a hefty raises. The hotel is very lucky to have her on the team. Definitely return to see her again.

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i