Hotel berhampiran Lamai Viewpoint Cable Ride, Koh Samui

這家海景別墅真的很不錯！環境特別美，大海的景色超級贊，每天早上醒來看到窗外的美景心情都變好了。無邊泳池真的很酷，我和朋友們都玩得超開心。服務團隊也很棒，可以提供中文服務，工作人員都很熱情，還幫我們解決了很多小問題。別墅的美食也是一絕，晚餐的海鮮特別新鮮，早餐的品種也很多，吃得超滿足。總之，這次度假體驗真的很棒！

A perfect staycation! You literally got everything you need in the resort for 3 days of activities and chill - pools , snorkeling, stand up paddle boarding, yoga and more! Best resort experience ever. The exchange of exclusivity is this resort is distance away from the main road and busy districts, but the shuttle service or grab will get you to wherever you want to go ( p.s. transportation is expensive in Koh Samui

We stayed here for 6 nights. in January 2023. Staff were friendly, respectful, accommodating & wanted to make our stay wonderful. Special thanks to a lady who ensured our room was really special and cleaned. The room was great and the bed was comfortable. Breakfast was awesome and an old man was there, paying attention to all the guests. The hotel in ideally located right on a road opposite of Chaweng Noi beach that is very quiet and amazing place to suntan and relax. A seven eleven is near by the Hotel just 10 min walk. it is 100 Baht to take into the town center by tuk tuk. We rent a motorbike from the hotel which was brand new and we did not need to pay for a taxi anymore. The hotel restaurant offers a variety of foods & overlooks a nice pool with lovely setting. I would definitely come back here & would recommend it without hesitation. Thank you Chaweng Noi Pool Villa for an amazing holiday.

This hotel lives up to the standards of a Luxury Hotel. We were very impressed with the staff at the Hotel. There is a Chinese service at the front desk.Miss PeiPei`s service is very good.She speaks Chinese very well. We would like to return to this hotel if we have hte chance to experience a wonderful holiday.

Beautiful hotel with lots of amenities. Beach with white sands and clear water. Perfect for families. Love their surprise of the day. Breakfast is average. It's in the heart of Samui. I booked a pool villa. Cleaninest is poor. The pool was dirty and smelly. I paid for the villa to use the pool for three nights, but I ended up not using it at all. It was our wedding anniversary but didn't go well i as wanted. Survived mosquito bites. A snake slithered at my door, just outside the villa. So please be aware. Though i like the hotel, I'm not sure if I'll ever go back again after experiencing all those unpleasant things. Snake was the last thing I expected to see in a star hotel.

My stay at this hotel was amazing. Sala offers a commutable 10 minute walking distance to local bars and restaurants while maintaining a serene ambiance shielded from the noise and nightlife of the Chaweng area. I was warned by friends that Chaweng was unfavourable for living due to its proximity to the airport, but the room is well sound proofed and completely silent. I was surprise by the space and depth of the personal pool as it was bigger than the images suggested and offered a great place to swim late at night after a day in the heat and was completely private from the other guests. The food was great. Breakfast was available through delivery or in the restaurant. They high-quality food, coupled with a daily menu offered delightful variations. Staff even ensured my breakfast was delivered before my early check-out, so I was able to catch my departing flight with good timing. The staff were friendly, polite, attentive, and always ready to assist, they went above and beyond to ensure my comfort throughout my stay. They offered communication via telephone or via message through a downloadable app - so it was easy to communicate any of our needs from the room or on the go. The beachfront pool is a little small and ideal for guests with children, whereas adults can make use of sea-side loungers, free kayak rentals, a great bar and swimming in the sea. In summary, this room offers a perfect blend of convenience, luxury, and tranquility. Whether you're looking to explore the local nightlife or simply unwind in style, it provides an exceptional experience. I hope I can return in the future!

This was our place to go whenever we visited Koh Samui. This is a small, quiet beach front boutique hotel. The staff have always been very friendly and will try their best to accommodate you. This visit we felt very unwelcome. Considering this was our 5th visit, and we were excited to be back in Koh Samui, I was expecting to have been welcome back in a nicer way. No, that did not happen. We found our bathroom was dirty, especially around the toilet, and immediately I contacted Reception, who sent someone to clean it and then asked if we wanted to change rooms. I asked why the toilet had not been cleaned in the first place, and they could not answer. I was so disappointed. I then started to notice other things that I was not happy about. We asked for the manager, who we know well and has always been very hands-on and always came to welcome us back when we returned for a visit, and they said they would send a message. The manager sent us a bottle of wine and an apology note. Well, that was very presumptuous of the manager because I don't drink!!! We returned the bottle!!! I eventually met the new manager, he's new from England. I did let him know how I felt and told him it was not very nice to step into an unclean bathroom. Excuse was they just done maintenance, I told him that's not my concern it should have been cleaned, and he accepted this should have been done. The hotel is looking very old and does not have the wow look anymore, and considering we've visited many times the hotel did have refurbishments in the room, the rest of the hotel definitely needs refurbishment. You would have thought this would have been taken care of during the lockdown. The sky roof in the breakfast area needs cleaning. The swim up bar the tile fell off and one of the guest had to show the staff member what had happened because it was sitting in the bottom of the pool which the guest went and pull up and gave to the staff member. So, to be honest it's a lovely hotel but the manager is an office person and does not really engage well with guests, which is a shame because for a small hotel he definitely needs to be ensuring his guest know who he is and to also welcome them back or thank them for visiting. He did, however, come and wave us goodbye, I suppose he's hoping we will be back. We are not sure we will visit again. We went and checked out another hotel and found other hotels charging the same and are much nicer. Changes bring better, but it did not happen on this occasion, unfortunately.

We booked through luxury escapes with the junior suite upgrade, as part of the grand reopening package, this gave us massage’s and an extra meal every day. The Positives:- our room was enormous with terrace that overlooked the sea, it was nice to wake up to sounds of lapping waves. The whole hotel has had a partial make over and a coat of paint, the gardens and water features are excellent, the pool is clean, maintained and a nice size. The massage team were very polite, professional and not pushy. Their massages are not expensive and seem to price match going further down the beach. The Neutrals:- The refurbishment is cosmetic, the electrical switches are old and yellowed, there’s no usb sockets next to the bed. There seems to be a reluctance in giving you enough towels for your room, 1 small bath towel and a flannel per person, they also provide you pool towels. Breakfast was okay, it’s a buffet service with a European selection and Thai selection, the sliced break was just suitable for toast as the crusts and edges dry out quickly. Rita who served coffee in the morning was shining example as was the chef who did a range of egg’s every morning, they both remembered our daily orders. A point of frustration for us was we didn’t find a single fork or knife that wasn’t bent. I guess the refurb’ budget didn’t go that far. The coffee was variable from okay to very bitter. Some of the table staff seem more interested in chatting amongst themselves rather clearing tables. The pool furniture is tired and in places dirty with bird droppings, the staff seem reluctant to clear used glasses. The included meals on our package were okay, not exciting, the quantity varied, but usually well presented. We ended up going out to a restaurant next to the hotel, which was excellent and great value. To swim in the sea is tide dependent, at high tide the waves come right up to and crash into the property wall and it’s impossible and unsafe to enter and walk down the beach. When the tide is out, there’s quite a lot of litter on the shore edge, which you have cross to get into sea. Another thing to consider, there are facilities for the disabled. There are no lifts, ramps toilets etc, but loads of stairs, it’s a bit of a drag going to reception to get you key card reprogrammed when it fails. If you’re unsteady on your feet give this place a wide berth. The location is about 15-20 mins or 200tb into town. Chewang beach is very lively in the evening, there is something for absolutely everyone there! There’s also a western style shopping mall and a great food court. Finally what really grated us, there’s a price list of items in our room should we break something or decide to take something. This sits really uncomfortable with us. They know the price of everything but the cost of nothing We’re happy to be moving on after 7 nights. We wouldn’t come back here and feel uncomfortable recommending it. However we’d certainly come back to Koh Samui

We stayed at three different hotels/resorts for our honeymoon and by far the most memorable experience was during our stay at the IC. The friendly and helpful staff always went the extra step to be helpful and accommodating. We were able to relax and enjoy all of the services that were made available to us, and enjoy having dates at the different picturesque sights throughout the day. In particular, the speed of the services such as requesting a buggy or ordering room service were extremely quick! We would like to thank all of the wonderful staff who worked hard all day to give us such a wonderful experience. In particular Emily at the lobby was extremely helpful and welcoming from the moment we arrived to every time we happened to pass by. Thank you all, for making this once in a lifetime honeymoon truly exceptional. We hope to come again for a longer stay during future anniversaries!

Definitely had the best time at Ritz Carlton Koh Samui. The staff were extremely friendly and helpful, they even put in the effort to make small talks and check up on us. Buggy rides provided from room to lobby, and even to their amenities. The room we stayed in was great. Housekeeping was great, they cleaned our room twice a day. The location of the hotel was a +- 30mins Grab/taxi ride to the airport and to Chaweng Central Samui despite the traffic.