Hotel berhampiran Klodinghus, Kolding

I travelled back to the UK with our two cats. This hotel charges a pet fee per pet. Location: the hotel is located some distance from the motorway. The area itself is very nice with parkland backing the hotel. There is leisure complex next to the hotel and guests get free passes to it. There is parking available right outside the hotel. You will need to register your car’s registration number on the tablet by the reception. Check-in: the receptionist was friendly but did not acknowledge that I am a Diamond Best Western Rewards member. The card payments did not work when we checked but I simply paid the next morning. Room: the room is a good size (for Europe) but there is no air conditioning meaning it gets very hot when it is hot outside. A fan was supplied in the room but it was still very warm in the room. The beds were comfortable and the room was clean. The TV had a good number of channels. Wifi: the complimentary wifi was good. Breakfast: our room rate included breakfast. The breakfast was good with a number of hot items as well as fresh fruit, cheeses, yoghurts and sandwich meat. Overall: we stayed here because I am a Diamond member of Best Western Rewards and they accepted cats. The hotel is very nice and is reasonably priced for being in Scandinavia. I would stay here again.

This is a beautiful hotel in the middle of Middelfart located on one side of the Lillebælt bridge. It has multiple houses around a main building-old and dignified and beautifully maintained. The rooms are danish charm-we stayed on the top floor with the slanted ceilings and the danes have a knack for making old and and a bit worn look lovely. Staff is friendly if somewhat overworked. The food is the weakest side of the stay there, breakfast ok but lunch wanting. Meeting rooms quiet and good to work in. We loved the place and would enjoy going back. Tip; across the street behind the hotel is a small take away pizzeria with excellent food.

The hotel has quite an ”alternative style” which you have to like. Our second room was okay (we had to change, first one unfortunately with dirty mattress), we slept well. However, neither enough plugs (the ones existing at wired places) nor enough space next to the bed (it holds your glasses but nothing more like your phone). Breakfast has also been quite alternative - like elderflower juice instead of orange, fruits still had some sand on it (however meaning that it's very fresh), generally quite unusual choices. We were surprised how the hotel could receive its star rating - it is more like 3.5 stars on general ratings. If you like alternative styles and maybe want to do some digital detox it is recommended though.

Serverin has a solid concept where you feel appriciated with many nice details. I.e a seasonal nut buffet, boardgames in cozy lounge area, excellent coffee selection available 24/7 and a softdrink soft drink Trust Bar. And very importantly the staff is authentic and attentive. The beds are also comfortable - all the elements of being at home is represented at Serverin - this is a rare experionce in todays hotel profiles. We stay at Severin as much as we can while traveling in Denmark, also if it means driving additional kilometers to the destination.

Near the airport to an acceptable price. Parking Near the hotel a tank station and a small pizzeria Very clean room No reception They give the code Good wifi

Stunning scenery looking out from this hotel. The place wad huge and clearly hosts a mass of meetings etc. The room was a good standard (size & decor) Ice cold water free and on tap. Good coffee available free from machine, also instant in rooms. Breakfast selection decent! Took a stroll down to nearby waterfront. What a beautiful place!

Hotelzimmer sind okay und das Hotel ist gut gelegen an der Hafenfront. Die Erfahrungen mit dem Personal am Check-In war aber so miserabel, dass ich aufgrund dessen leider nur einen Stern geben kann. Ich hatte nach meiner Buchung das Hotel schriftlich kontaktiert bezüglich eines Zimmers mit Doppelbett sowie einem Babybett. Beides wurde sofort bestätigt und uns zugesichert. Vor Ort habe ich am Computer einen self check-in durchgeführt und auch dort war ein Vermerk bezüglich Babybett vorhanden. Das Zimmer hatte aber dann nur zwei getrennte Einzelbetten und es stand auch kein Babybett bereit. Daraufhin habe ich die Rezeption kontaktiert und mir wurde gesagt, dass ich die Betten zusammenschieben soll. Das wäre dann auch das Doppelbett, was man mir zugesichert hatte. Das war für uns mit Baby, das mal nachts zwischen uns liegt, eine unmögliche Option. Alternativ ein Zimmerupgrade für knapp 400 DKK mit „richtigem“ Doppelbett. Und das Babybett sollte ich dann mit 100 DKK extra pro Nacht bezahlen, „sofern überhaupt noch eins verfügbar“ sei. Dass mir alles vorher schriftlich zugesichert worden ist und ich keinen Hinweis auf Zusatzgebühren hatte, wurde komplett ignoriert. Statt einer Entschuldigung wurde ich extrem unfreundlich behandelt und ich musste dann das Babybett extra bezahlen. Auch eine anschließende Beschwerde an die Hotelleitung wurde komplett ignoriert und wieder von der gleichen Rezeptionistin (Metteliiva) beantwortet. Ich habe noch nie so eine schreckliche Servicerfahrung machen müssen und kann das Hotel daher niemandem weiterempfehlen. Man zahlt am Ende deutlich mehr als man im Vorfeld kommuniziert bekommt. Andere Hotels in Dänemark waren da um Längen besser und freundlicher