Hotel berhampiran Palau Aquarium, Koror

Given the hefty price tag we paid for a stay at this place, we expected at least a 3 or 4-star treatment if not a luxury 5-star stay. But what we were treated to was the exact opposite. Our stay felt worse than what we might expect from a super-budget motel! Most of the things in the resort were shut down and not even available for us as kept hearing the reason ‘Recovering from Covid’ throughout! IF that was the reason, then a semi-functional hotel should not be charging full price and such a high rate!!! Though the place is so tiring and basic, the reason I have still rated this with 2 stars is the wonderful staff and the fantastic waterfront location. Everything else is disappointing. - There are no Food and Beverage outlets on site, and we couldn't even get dinner in such a captive place and were forced to order from outside! And so many places were not even open or delivering here! - The breakfast was a super lame affair (didnt even qualify to be labeled as ‘breakfast’) and didnt even stay open beyond 9 am, serving stale weak coffee!! - The internet connectivity was a disaster! And it was not related to the Island’s isolated location. I was able to get high-speed connections in random budget bars on the island that are so much faster than a supposedly high-quality hotel! Not something you expect from a place like this. -There is not enough staff to help and the place is more like a FAMILY RUN mom-and-pop shop! -Finally given its ********* family owners and staff the place felt more like a ********* resort with only staff from the nation who couldn't speak in English and even the equipment in the room were all in Chinese!! Super frustrating. LOCATION: Great location on the waterfront and near downtown DINE + DRINK: No Bar or Restaurant on site. It felt like a graveyard throughout our stay with all lights off and nothing open! ROOM: We stayed in Room 203, so this review is based on that; VIEW: Sweet view of the waterfront and the swimming pool; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: Decent cosmetics, but better to bring your own! FACILITIES: No Gym on site. Lovely pool with a nice view. SERVICE: Friendly staff that took care of all our needs with a smile and made us feel pampered and well taken care of. Special Shout out to RONNIE and Meghan along with Alexie. HOW WIRED YOU WILL BE: Disaster of a WiFi!!. A Random model of TV that didnt even work and had no satellite connection! More of a prop in the room

I really enjoyed my stay at Palau Royal Resort, which lasted for 6 nights as my return flight had to be postponed by 2 days. It was home away from home, and I cannot thank all the staff enough for their excellent service, welcoming smiles and wonderful help rendered throughout our stay. Our room was also cleaned up very well every single day, kudos to the lovely cleaning lady who always greeted us with a beaming smile when she came around to do her job. 10/10 would recommend this hotel to anyone looking for a relaxing stay in Palau!

We stayed at this hotel 5 days before our dive tour. They have a wonderful little beach and we enjoyed snorkeling there everyday. Surprisingly there were many baby fish, large clams, a wreck ,sea turtles and even a sea snake. The rooms are large and the staff is wonderful. The breakfast is very limited and we ate out for lunch and dinner. There are a couple really good restaurants nearby as well as convenient stores. I highly recommend staying here as an affordable option before your tours. Also a great place to snorkel!

This is a top place to stay in Koror, Palau. Spacious rooms with a mini-refrigerator, water kettle and air conditioning. The staff are professional, friendly and very helpful. The hotel restaurant provides tasty food; there are other restaurants, cafes and convenience stores near by.

Sangat bagus, 👍pengangkutan mudah, dekat dengan kepala kuda Malaga🐴, lautan, anda boleh berenang🏊‍♀️Sangat sesuai untuk restoran dan hotel berdekatan, bar, pasar raya, membeli-belah, dll.

I was pleasantly surprised. The staff were very helpful and friendly. I was greeted by name everytime I walked through the door. The hotel appears to have been recently renovated. Everything is spotlessly clean and the lobby always smelled nice when you walked in. It is a short walk to restaurants, shops, ATM, etc. All the activities I did, offered pick up from the hotel. The staff were very helpful helping me find something to do for the 2 days I didn't have diving planned. Due to Covid, there was not many available options but the persevered and I had something to do every day. If you want a clean central location with exceptional staff to use as a base for activities you can't go wrong.

We thoroughly enjoyed our 3-night stay at Palau Central Hotel, a great base for a stay in Palau. It is located on the main road right in the heart of downtown, close to numerous shops, supermarkets, and restaurants. The onsite resto, The Canoe House, is an excellent place for a meal or drink. All the hotel staff were extremely friendly and helpful. They assisted us in organizing snorkeling tours and rental cars and provided other bits of useful information about the local area. Our room was excellent, one of the few facing south out to the Rock Islands, so we had the most excellent views from our spacious balcony. The room was very big, well-lit, and airy and spotlessly clean. Everything as modern and tastefully furnished with a huge king-size bed. The room had all the mod cons including great AC, satellite TV, strong Wifi connection, and a good little mini-fridge. The hotel buffet breakfast was quite good with a good variety of hot and cold options. However we were disappointed with the lack of fresh tropical fruit – just imported apples and oranges available for some reason. Seems to be a big problem in getting fresh tropical fruits across Micronesia!! We made use of the mini-gym on the 2nd floor. It was indeed mini, only enough room for 2, maybe 3 people. There was a treadmill and a rowing machine, as well as a few dumbbells and a multi-gym. All equipment was of the lowest quality, but luckily it was relatively new so still in working order. Not very impressive but better than nothing! We also had the fortuitous experience of being the first people to use the hotel rental mountain bikes. We gave them a really good run around the streets of Koror. They were adequate, but again, very low quality, so may not last long if not well looked after. Overall we had an amazing stay here and would highly recommend it to all travelers looking for a good, comfortable base in Koror.

Headline: adequate but disappointing for the price point. Service: this was the biggest disappointment. Check in and check out times were very strict and inflexible. I arrived early (9:30 am), and they told me I would have to pay to get into the room before 3pm. I declined and stored my luggage, which was appreciated, but fairly standard. When I asked for late checkout, they gave me an extra hour and could not offer later checkout even for a fee, so that I checked out at 1pm, but my flight was not until 2am. Friends at the hotel across the street had complimentary late checkout at 8pm, just saying. Room: the AC wasn't great, and the shower temperature was variable. Clean enough; not pristine. Amenities: Gym was great--lots of different machines and weights. Nice steam showers. The bar was consistently empty and understaffed--the one time I tried to order room service, no one picked up. Breakfast had limited western or vegetarian options--not necessarily a ding, but something to be aware of. The main pool was closed for renovation while I was there, and seating around the smaller pool was very limited and within the ”splash zone” of kids playing in the pool.

Looking for a resort for your wife and family to hang out in the day while you are out diving then this is not the place. Go to Cove. Looking for a resort that has a poolside bar and big western bar /restaurant /lawn /buffet then go to Cove. HOWEVER, if you want a special secret place that is 1/3 the price of Cove and a great place to sleep while you use your hotel arranged $50 /day car rental then stay here! The hotel is local and smaller so it is a great place to sleep at night with good size breakfast and plenty of free breakfast coffee. It is similar to Cruise Control Diving Center, which Leo, Shell Hotel Manager, helped me find and actually drove me to. I wish I could have given him a big tip! CrCont Diving is Japanese tailored, English speaking, Japanese traveler and Western traveler place that is larger than Sams and Fish&Fins, yet not as well know outside the Japanese tourists. It is less than half the price as the others and all the dive places use the same 500 hp boats and go to German Channel, the Big Hole and Blue Corner etc. (The three biggest sites). How did I find out about it? Leo from Shell Hotel personally took me there! Getting back to Shell, it was great. I lived the clean Balinese interior. There was no mold, no bugs on the floor and modern toilet, shower and sink that are even better than my upscale home in the USA. I have not written a review of a destination hotel before. I did this because I owed travelers this inside only special gem of a place that charges so much less and isn’t on the Google searches. I wish they would put this on Google Maps or the Apple Maps that comes with the iPhone. That way more people would know about it. Yes, they rented me a car for $50 per day including insurance. They took me to Cruise Control Diving. I hadn’t heard of them before either. I did put some pictures of Shell on this review. Again, Shell is not the place you will want to hang out at all day. It is a more local hotel that is a great place to lay your head at night. It is priced lower because it is not a resort. If you want to go to Palau and need a super clean and helpful staff, oh yes, did I say 1/3 the price of a resort :) , then this is the place to stay where you won’t feel ripped off. It is like a B&B but your own and not in someone’s house. In it’s category I highly recommend it 10/10. The staff will give you all the inside knowledge of Palau and take you to locals priced places. Thank you Leo!