Hotel berhampiran Aveve Kortrijk, Kortrijk

I booked this stay not to lose the points I had accumulated so far. We stayed here one night and were warmly welcomed by the manager, who extensively explained the details in these weird times. We took the breakfast for €10 p.p. additionally. Being it a delivery, the breakfast was ok. The junior suite in 130 was big with an extensive bathroom and amenities. The bed is very comfortable. The advertised balcony was not really a balcony but a platform where the air-conditioning unit was placed. The access is not via a door, but via a window.

Lovely room, clean and tidy staff pleasant and helpful. Breakfast was good. Had issue with TV as only about 6 channels. Didn’t have much chance to watch TV on the 3 nights I was there so did not chase this up. WiFi was good so could connect to Factory and some some issues remotely. Would recommend. I have stayed here before Covid over a number of years and always been very good

We have booked a suite for 2 nights. It is much more dressed up room since we have used it few years ago - shortly after its opening, it has pictures, shelves and other decorative items making it look more homely in modern scando style. It is very spacious and clean and mini fridge had complimentary drinks. Windows open, we did not use aircon. I liked that it was switched off upon arrival. Temperature was comfortable, not too warm or cold. Bathroom is superb with softest bathrobes I have ever had! They even add Rituals toiletries. Parking is free in front of the hotel but not gated. As gold member I got little handwritten card with three chocolates in the room and 2 drink vouchers which I had to chase. We chose coffee which was very well presented and large glass of wine which was good quality. When I requested late checkout by just 1 hour, they wanted to charge me extra - I had to remind them it is part of my membership privilege… What prevents me from giving it 5 stars is that they have not prepared sofa bed for our teenager- although reservation was for 3 people and I reminded them in extra requests section. When you arrive on Fri at midnight last thing you want to do is to chase it. In the middle of first night, suddenly TV has switched on by itself which woke us all up! Not sure if it was some sort of stupid alarm setup or what but they should reset settings before new guests check in! Overall I would return for quality of suite accommodation.

I love the service from Novotel. Parking is available and the room is clean. Frontdesk is friendly.

Arrivés sur place la façade ne donne pas spécialement envie. Aucun mention que c est un hôtel. On pourrait penser que c est un lieu pour des colonies ou autre. Une fois rentrés une réceptionniste nous dirige vers notre chambre qui est au -1! Finalement toutes les chambres donnent sur la magnifique vallée la vue est exceptionnelle. La chambre est très grande. Elles ont du être rénovées petit bémol pas de plateau de courtoisie , la tv est très petite proportionnellement à la chambre. Point fort. La vue. Le petit salon. Un long king size avec une très très bonne literie le frigo et le coffre fort. Nous étions en demi pension. Menu du soir simple mais copieux. Ex d un soir : frisée lardons suivi d un feuilleté de poisson et charlotte au chocolat. Le petit déjeuner est par contre en semaine moyen de 7h30 à 9h30 mais à 9h30 ils enlèvent déjà tout. Ils ne prévoient pas assez : plus d œufs durs. De charcuterie. Donc ça c est à revoir : quantité et horaire. Nous avons payé pour une nuit pour 2 demi pension et déjeuner 174€.