Pengguna Tetamu
26 Oktober 2023
A mixed review from me. My daughter and I have just returned. The hotel is beautiful, well presented, plenty of Sun loungers, lovely gardens and truly fantastic staff (we can’t praise the staff enough). Plus the a la Carte menus were lovely. The negatives for us were: The food, breakfast was lovely with lots of choices, although we weren’t keen on the juice. Lunch there wasn’t much choice, we had read about this and thought pizza and salad would be ok but the pizza was quite doughy, and the hot food often not that hot. We were there in October so not too busy, but puddings were at one end of the serving line and ice cream and spoons at the other, where people were queuing to get their meal. Evening meal was mostly ok, we could find something we liked every evening, although a few times it wasn’t as hot as I would like. The pools, they weren’t advertised as heated, but they were freezing. Most of the time the pools were empty or people would pop in and back out immediately just to cool off. Shutting down before the end of the season, the new adults only area shut down a few days into our visit. Initially removing the rooms lounger cushions as the rooms emptied, then the bar shut, then all the loungers had cushions removed. Wrong room type, probably linked to above. My daughter and I were booked into an adults only swim up room. A few days into the holiday we noticed children in the rooms, upon checking we weren’t in the correct room type. I probably won’t come back, which is a shame as the hotel has the potential to be amazing with a few changes.
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