Hotel berhampiran Tabacka Kulturfabrik, Kosice I

My partner and I recently stayed at The Ambassador Hotel in Košice, and our experience left us with mixed feelings. Despite its promising location within Košice, the hotel overall did not live up to our expectations, especially considering the price point. Upon arrival, the check-in process was unexpectedly lengthy. With only one receptionist available who was preoccupied with a demanding couple ahead of us, we were left waiting for an uncomfortably long time. The procedure itself felt unnecessarily tedious, requiring details that seemed excessive for a simple check-in. The hotel's condition significantly detracted from our stay. It appeared tired and in need of maintenance, with visible wear and tear throughout the premises. Our room was particularly disappointing; from a malfunctioning bathroom door handle, water damage around the sink, to a low-pressure shower and a lack of proper heating. The absence of a blackout blind, a clunky TV menu, and a carpet that was both faded and worn further contributed to our room's lackluster ambiance. Additionally, the tea and coffee amenities were unsatisfactorily tucked away in the wardrobe, and the presence of a cheap plastic trolley in the bathroom was not what we expected from a hotel that claims luxury status. Breakfast was another letdown, with a noticeable lack of labeling on the food items, including allergen information. The options were limited for those who do not eat pork or are allergic to eggs. Although soya milk was available upon request, it was not readily accessible. While the hotel's location in Košice is undeniably convenient, other aspects such as the wellness spa left much to be desired. The spa required a private booking at an additional cost of 25 euros and a two-hour preparation time, which seemed unreasonable for what is marketed as a luxury amenity. On a positive note, the staff were friendly and helpful throughout our stay. However, the overall state of the hotel, combined with the disappointing breakfast and the restrictive access to the wellness spa, means we are unlikely to return. For a hotel that positions itself within the luxury market, The Ambassador Hotel falls short in delivering the quality and service one would expect for the price.

This hotel is the jewel in Kosice ,an ideal location right in the city center.I know Kosice very well and this hotel is my favorite.Good tastefully furnished rooms with all the amenities expected of a good quality hotel.The breakfast was nice,good taste,perfect breakfast environment.The staff are very very attentive and polite at all times ,eager to ensure your stay is better than a 5 star hotel. The Horse Inn also has a fantastic hair salon ,massage and speciality cosmetic center within the same premises. If you come to Kosice I highly recommend only to stay in this hotel,it’s not expensive,very comfy and right in the center of town. 10/10 from me.

Nice and clean hotel, newly refurbished. Close to the railway station, close to the town centre. Only two little notes - no lift, a bit too many stairs, especialy for disabled person.and the tiwels look a bit too old for the completely new inferior. Despite these our stay was pleasant and comfortable.

I had to cancel my travel plans for this year's 2023 Kosice Peace Marathon so I wasn't actually a guest at the Kongress Roca Hotel. I had booked my hotel reservation via a WISE wire transfer. It was my first time doing a wire transfer and it took a couple of tries to get the correct Swift/IBAN number. Gabriela made the wire transfer booking & refund process seamless. I received the refund promptly in my bank account within two days. I hope to visit Kosice and the Kongress Roca Hotel in the future.

Lovely and reasonably priced. Reception staff was helpful explaining the city, transportation and accommodating our extra requests. The restaurant food was nice and the bar staff was EXCELLENT, had a bottle of local wine and they took the time to decant it and give us the full wine tasting experience. We stayed here for the race, they opened breakfast early for the runners (7am) and arranged a cab for us at 7:45. Be sure to book a cab in advamce as they are busy the morning of the race. In retrospect we could have gotten a cab a bit later, 8:15 or so, as it was very easy to get to the start of the race at 9am.