Ulasan Hotel Sixty3

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for taking the time to share your feedback. We’re really glad to hear that you enjoyed your stay with us, especially the spacious room and our convenient location.It’s great to know that you found it easy to access nearby spots such as Kopi Ping, KK Waterfront, and Suria Sabah. We’re fortunate to be in such a central area, and we’re happy it added convenience and value to your stay.Your kind comments mean a lot to our team, and it’s always encouraging to know that guests had a pleasant and comfortable experience with us.We truly appreciate your support and hope to welcome you back to Hotel Sixty3 again in the future.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your kind feedback and for choosing Hotel Sixty3 as one of your favourite hotels in KK. We’re very happy to hear that you like our newly renovated rooms, design, and the cozy atmosphere, and that you’re satisfied with the air-conditioning.We also appreciate your comment regarding the water pressure on Level 5. We have noted this and will have our maintenance team look into it to further improve the guest experience.Thank you again for your support and valuable feedback. We truly appreciate it and will continue working to provide an even better stay for our guests.We look forward to welcoming you back to Hotel Sixty3 in the future.

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you so much for your wonderful review 😊We’re delighted to hear that you enjoyed your stay and were pleasantly surprised with the complimentary upgrade to the Deluxe Family Room. It’s also great to know that you appreciated the charming colonial atmosphere and found it comfortable throughout your stay.Your kind words about our team’s service mean a lot to us, and we’re very happy we could make your experience a memorable one.Thank you for your strong recommendation, and we look forward to welcoming you back again soon!

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your feedback 😊We’re glad to hear that you found the room clean and enjoyed our excellent location on Gaya Street. It’s great that you were able to take advantage of the nearby dining, laundry, shopping, and easy access to the jetty.We also appreciate your comments regarding the facilities. Your feedback is valuable, and we will continue to look into improvements to enhance the overall guest experience.We would also like to share that our 5th floor rooms have now been fully renovated. We currently offer new room types including Grand King, Premium King, Signature Family, and Executive Family Room, with significant improvements in both facilities and overall comfort.We truly appreciate your stay and hope to welcome you back again in the future!

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Hotel Sixty3 and for sharing your kind feedback.We are delighted to know that you had a very good staycation and appreciated the spacious and clean room, as well as our convenient location near the city centre. Your positive comments truly encourage our team to keep delivering a comfortable and enjoyable experience for all our guests.Additionally, we would like to share that our 5th floor rooms have been fully refurbished, and we now offer newly upgraded room types including Grand King, Premium King, Signature Family, and Executive Family Room. The overall environment and facilities have been significantly enhanced, and we look forward to welcoming you back in the future.We sincerely hope to welcome you again to Hotel Sixty3.

Jawapan daripada Pihak Penginapan: Dear Guest, We are very sorry to hear about your disappointing experience, and we truly appreciate you taking the time to share such detailed feedback.We sincerely apologize for the issues you faced with the Wi-Fi connection, TV connectivity, and weak mobile signal during your stay. We understand how inconvenient this must have been, especially as the issue was not resolved throughout your stay. It is also regrettable that we did not offer a room change or provide a more effective solution at the time.Please be assured that your comments have been taken seriously and will be reviewed with the relevant departments to improve our systems and service response.We sincerely apologize once again for the inconvenience caused, and we hope to have another opportunity in the future to provide you with a much better experience.

Jawapan daripada Pihak Penginapan: 親愛的客人，非常抱歉您這次入住未能達到您的期望，也感謝您願意抽出時間分享真實的反饋。對於隔壁店鋪在深夜進行施工（電鑽噪音）影響您的休息，我們深感歉意。雖然噪音來源於外部，但我們完全理解這對您的打擾，也為給您帶來的不便致以誠摯的歉意。毛巾清潔問題（發現頭髮）我們也深表歉意。這明顯不符合我們的客房清潔標準，相關情況已第一時間反饋給客房部進行全面檢查與加強培訓，以確保衞生質量得到嚴格把控。同時也理解市中心位置可能會有一定程度的環境噪音，對睡眠較淺的客人來説可能會造成影響，這一點也會在預訂及入住時加強説明。另外想跟您分享，我們五樓的房間已經完成翻新，目前提供 Grand King、Premium King、Signature Family 和 Executive Family Room 等新房型，整體環境與設施都有顯著提升。同時，我們四樓的翻新工程也預計將在五月完成全面升級, 進一步提升整體住宿體驗。再次向您致以誠摯的歉意，也感謝您的坦誠反饋。希望未來有機會能為您帶來更好的入住體驗。

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your feedback 😊We’re glad to hear that you found our location very convenient, with many popular restaurants, snack spots, and the pier within walking distance.We’re truly sorry to hear that noise from passing vehicles affected your rest during your stay. We understand how important a quiet environment is, especially for light sleepers, and we sincerely apologize for the inconvenience caused. Your comments have been noted for further improvement.We would also like to share that our 5th floor rooms have now been fully renovated. We currently offer new room types including Grand King, Premium King, Signature Family, and Executive Family Room, with significant improvements in both facilities and overall comfort.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Hotel Sixty3 and for sharing your kind feedback.We are delighted to know that you were satisfied with our excellent location and cleanliness. Your positive comments are truly appreciated and will be shared with our team.Additionally, we would like to share that our 5th floor rooms have been fully refurbished, and we now offer newly upgraded room types including Grand King, Premium King, Signature Family, and Executive Family Room. The overall environment and facilities have been significantly enhanced, and we look forward to welcoming you back in the future.We sincerely hope to welcome you again to Hotel Sixty3.

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for staying at Hotel Sixty3 and for sharing such a lovely and detailed review.We’re really happy to hear you enjoyed our great location, close to shopping malls, eateries, Gaya Street night/weekend market, and even Todak waterfront for amazing seafood! It’s also great that you found convenience stores, supermarkets, and laundry services nearby. As you said, just walking around the area can lead to many hidden gems.We’re also glad you appreciated our friendly staff, the pleasant scent in the lobby, and the spacious room. Your kind words truly mean a lot to us!We’d also like to share that our 5th floor rooms have now been fully refurbished. We currently offer new room types including Grand King, Premium King, Signature Family, and Executive Family Room, with much improved overall comfort, environment, and facilities.We look forward to welcoming you back to Hotel Sixty3 again for an even better stay next time.

Jawapan daripada Pihak Penginapan: 親愛的客人，感謝您抽出時間分享您的反饋。對於您在入住期間的不愉快體驗，我們深表歉意，並對由此給您帶來的不便真誠致歉。對於您提到的房間安排、燈光、潮濕、隔音以及個人物品處理等問題，我們感到非常抱歉。這並不是我們所期望提供的服務標準，我們也理解這一定讓您感到非常不愉快。我們將把這些問題提交給客房及前台團隊進行立即審查，並在必要時進行員工再培訓，以確保類似情況不再發生。關於您的絲巾被客房誤當作廢棄物處理一事，我們深感遺憾，並完全理解它對您的情感價值。對於無法找回，我們也感到非常抱歉。此外想向您分享，我們五樓的客房現已全面翻新，目前提供 Grand King、Premium King、Signature Family 以及 Executive Family Room 等新房型，整體環境和設施都有很大的改善。再次感謝您的反饋。我們真誠希望未來還有機會為您提供更好的入住體驗，歡迎您再次光臨 Hotel Sixty3。