Hotel berhampiran चोनम पिदिका बद्रकाली मंदिर, Kozhikode

I recently stayed at Hyson Heritage in Calicut and was thoroughly impressed with the room facilities. The rooms are spacious, well-maintained, and elegantly designed, offering a perfect blend of comfort and accessibility. The beds are exceptionally comfortable, ensuring a restful sleep, and the modern amenities like high-speed Wi-Fi, and a flat-screen TV to the convenience. The bathrooms are clean, featuring good-quality toiletries and excellent water pressure in the showers. Additionally, the housekeeping staff does a fantastic job of keeping everything neat and tidy.

I am writing down my real experience with the hotel service. Today I had a worst experience with the accommodation in this hotel. I already enquired and booked the superior room rated 3600/-and I was checked into the hotel by 12-8-2023 evening 3:30 pm. Dipin KC (+91 73564 16333) was whom assisted me during the check in time. The service of the staffs of the hotel to the customers is very poor. After check in ,I went for lunch at Gazania Mezbaan Restaurant and waited for more than 1 hour for getting my ordered food. After that I went to room for taking test and at that time I couldn’t make my rest because of the high volume songs since the DJ party was going on at the hall and also there were people who were drunk. I complained to the reception staff but no response and also no actions were taken from their side.And they behaved a wrong manner. I decided to check out from the hotel because of the bad experience and service I had whom didn’t give any value to the customers. I called Dipin(+91 73564 16333) who said he is the manager but he also responders in a good manner and I didn’t get a solution for my problem. I checked out from the hotel by 8:30 pm and they were refunded only 600/- which I paid 3600/- at the time of check in.when i enquired about the charge to the receptionist named Shibin ,he told that it’s the charge .They were charged 3000/- for just five hours and was check out from the hotel due to the issue from their side itself. This was a worst experience for me and they didn’t value their customers. Not recommend this hotel to anyone. Please go through my comment if you are looking for room in this hotel.

Excellent stay super food excellent view the hotel provides good service and moreover great hospitality my family was happy for this hotel started by great youngsters

The property was excellent and well maintained. The staff were very warm and attentive. Would like to book again. The only slight glitch was in the breakfast rates. We had made a booking without breakfast. As per trip.com offer breakfast rate was Rs 450 per person to be paid at the hotel. But the actual rates were Rs 750 plus tax. So double check the rates with the reception before availing.