Hotel berhampiran दारुल हुडा मस्जिद, Kozhikode

I recently stayed at Hyson Heritage in Calicut and was thoroughly impressed with the room facilities. The rooms are spacious, well-maintained, and elegantly designed, offering a perfect blend of comfort and accessibility. The beds are exceptionally comfortable, ensuring a restful sleep, and the modern amenities like high-speed Wi-Fi, and a flat-screen TV to the convenience. The bathrooms are clean, featuring good-quality toiletries and excellent water pressure in the showers. Additionally, the housekeeping staff does a fantastic job of keeping everything neat and tidy.

We had booked 4 rooms here for one night. The hotel is not easily identifiable what with it being next to crowded shops attached to either side. No parking space. Our vehicle was parked in the next lane. Rooms were average, beaten down furniture not polished for years together. The curtains looked as if they haven't been washed or replaced from the time the hotel was established. The lift is accessible only from the 1st floor, so senior citizens or people with health issues would definitely have a difficult time. No view to talk about, better don't try looking out of the window. Advantages, its is in the centre of the town, so if you are visiting for sight seeing, most of the beaches and fort is close by. Good restaurant next door who delivers room service and good food. I would recommend this only if you are not going to be in the room whole day except for night sleep and the proximity to various landmarks in the city.

The room was neat and tidy, the facilities were good, the staff were friendly and cooperative. However, there were outside noises throughout the night since the hotel is situated near road side.

I am writing down my real experience with the hotel service. Today I had a worst experience with the accommodation in this hotel. I already enquired and booked the superior room rated 3600/-and I was checked into the hotel by 12-8-2023 evening 3:30 pm. Dipin KC (+91 73564 16333) was whom assisted me during the check in time. The service of the staffs of the hotel to the customers is very poor. After check in ,I went for lunch at Gazania Mezbaan Restaurant and waited for more than 1 hour for getting my ordered food. After that I went to room for taking test and at that time I couldn’t make my rest because of the high volume songs since the DJ party was going on at the hall and also there were people who were drunk. I complained to the reception staff but no response and also no actions were taken from their side.And they behaved a wrong manner. I decided to check out from the hotel because of the bad experience and service I had whom didn’t give any value to the customers. I called Dipin(+91 73564 16333) who said he is the manager but he also responders in a good manner and I didn’t get a solution for my problem. I checked out from the hotel by 8:30 pm and they were refunded only 600/- which I paid 3600/- at the time of check in.when i enquired about the charge to the receptionist named Shibin ,he told that it’s the charge .They were charged 3000/- for just five hours and was check out from the hotel due to the issue from their side itself. This was a worst experience for me and they didn’t value their customers. Not recommend this hotel to anyone. Please go through my comment if you are looking for room in this hotel.

Excellent stay super food excellent view the hotel provides good service and moreover great hospitality my family was happy for this hotel started by great youngsters