Hotel berhampiran पप्परी मंदिर, Kozhikode

I recently stayed at Hyson Heritage in Calicut and was thoroughly impressed with the room facilities. The rooms are spacious, well-maintained, and elegantly designed, offering a perfect blend of comfort and accessibility. The beds are exceptionally comfortable, ensuring a restful sleep, and the modern amenities like high-speed Wi-Fi, and a flat-screen TV to the convenience. The bathrooms are clean, featuring good-quality toiletries and excellent water pressure in the showers. Additionally, the housekeeping staff does a fantastic job of keeping everything neat and tidy.

The room was neat and tidy, the facilities were good, the staff were friendly and cooperative. However, there were outside noises throughout the night since the hotel is situated near road side.

I am writing down my real experience with the hotel service. Today I had a worst experience with the accommodation in this hotel. I already enquired and booked the superior room rated 3600/-and I was checked into the hotel by 12-8-2023 evening 3:30 pm. Dipin KC (+91 73564 16333) was whom assisted me during the check in time. The service of the staffs of the hotel to the customers is very poor. After check in ,I went for lunch at Gazania Mezbaan Restaurant and waited for more than 1 hour for getting my ordered food. After that I went to room for taking test and at that time I couldn’t make my rest because of the high volume songs since the DJ party was going on at the hall and also there were people who were drunk. I complained to the reception staff but no response and also no actions were taken from their side.And they behaved a wrong manner. I decided to check out from the hotel because of the bad experience and service I had whom didn’t give any value to the customers. I called Dipin(+91 73564 16333) who said he is the manager but he also responders in a good manner and I didn’t get a solution for my problem. I checked out from the hotel by 8:30 pm and they were refunded only 600/- which I paid 3600/- at the time of check in.when i enquired about the charge to the receptionist named Shibin ,he told that it’s the charge .They were charged 3000/- for just five hours and was check out from the hotel due to the issue from their side itself. This was a worst experience for me and they didn’t value their customers. Not recommend this hotel to anyone. Please go through my comment if you are looking for room in this hotel.

I had an excellent stay, the room was very spacious, clean, and had the amenities I needed. Breakfast was delicious and with many choices; it was a very wide buffet spread. Great staff, especially Sabin. He was very helpful, not just on checkin and checkout, but also helped with arranging transportation and giving directions, etc. I also had lunch and dinner at their restaurant. All the curries and fish fry served with lunch I got were delicious. The service was amazing. The location is great- I would recommend to friends, and will definitely stay again if I'm back in Calicut.

Excellent stay super food excellent view the hotel provides good service and moreover great hospitality my family was happy for this hotel started by great youngsters