Pengguna Tetamu
23 Oktober 2024
Firstly we are very disappointed of front desk staff, she is arrogant staff, when we booking 2 adult with 6 years old kids already mentioned. First 2 night we stayed at other hotel with same condition, we are really enjoy and when my family want to enjoy another 3 days at beach side, so we already booking this hotel.
When we reach there, she asked us to pay another 850B (no extra bed) with breakfast per night. When I explained her that we booked with kid and also already stayed at other hotel and they won’t charge even they prepare for us extra bed however she doesn’t want to listen and asked us to contact our agent.
Not easy to contact immediately so we decided to cancel and we enjoy at Krabi Resort Hotel (Krabi resort have very pleasure to stay there) even they won’t refund our money
But we don’t care and we won’t stay with that kind of attitude staff. Never ever to book this hotel. 🤬
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