Hotel berhampiran Lumi i Drojës., Kruje

Alla reception come detto in tutte le recensioni devi lasciare 100 euro di caparra e 8 euro al giorno a persona per le tasse...e anche se ho detto e fatto vedere che sul sito della prenotazione c'era scritto 1.70 a persona non gli è importato niente!! Quindi sarebbe il caso che il sito stesso aggiorni perché è una presa in giro!!! Ho dovuto aggiungere 32 euro alla mia prenotazione quindi non c'è stata tutta questa convenienza! L'hotel nel complesso si presenza bene e anche pulito ma le camere sono piccole davanzali e scaffali rotti non è proprio da 4 stelle!! La colazione molto scarsa non è compreso né caffè né tè né cappuccino ma solo latte freddo e succo ace! La cena se hai la pensione completa non è compresa neanche l' acqua il pasto non lo puoi scegliere o quello o quello il menù alla carta non è compreso nell pensione completa .assurdo!!! Poi in fondo non si mangia neanche male ma è veramente poco da rimanerci con la fame!! Mai vista una cosa del genere!!! La gentilezza ve la sognate!!

We had a suite for 5 and it was fantastic, plenty of room and a very pleasant experience All staff members were extremely friendly and helpful especially the front desk staff who were super helpful Breakfast was a simple buffet but was tasty and had everything we desired I would definitely recommend this hotel and if we return to Tirana airport we would use again

The hotel was great. Close to the aiport, superb pool and restaurant. Amazing room, the staff were very helpful and even transferred me for my early flight. Having worked in the hospitality industry for 6 years I was immensely impressed by the professionalism and upgrade they offered me. I wish I had a chance to stay with them longer. 10/10 would recommend, well worth it!

Cet hôtel a absolument tout ! Il est très bien situé, à 15 mn à pied de la place Scanderbeg. Le personnel est charmant, serviable et très efficace : ils nous ont aidé pour trouver une location de voiture, nous ont imprimé les cartes d'embarquement et surtout... nous leur donnions la clé de la voiture et ils nous garaient celle-ci au pied de l'hôtel, ce qui est très appréciable à Tirana ! La chambre et la salle de bains (baignoire) sont très propres, la literie est de qualité. Le buffet du petit-déjeuner est très varié, copieux avec de très bons produits. Il y a un roof top - qui procure une vue étendue sur la capitale - avec une piscine, un bar et un restaurant. Excellent rapport qualité/prix. Que demander de plus ?

Prima overnachtingshotel op 7 minuten lopen (met koffers) van de luchthaven. We hadden kamer 416 helemaal bovenin in de hoek met ruim balkon en uitzicht op de luchthaven. Volgens de receptionist een van de beste kamers van het hotel. Op de 4e verdieping dus. Deze verdieping is er later opgebouwd en de lift gaat niet verder dan de 3e verdieping. Met je koffers dus de trap om de laatste verdieping te bereiken. De kamer was gemiddeld en schoon. Omdat het een overnachtingshotel is, is het ook een komen en gaan van mensen. De hele nacht door en dat hoor je wel. Nadeel is dat je er niet kunt dineren en het ontbijt is pas vanaf 7 uur open. De beste optie voor diner is het Best Western hotel, wat overigens ook een aanrader is. En achteraf hadden we de € 25 extra kosten voor een hotelkamer graag bij het Best Western gezeten. Maar dat is achteraf. Is het een aanrader…? Ja toch wel.

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.

Camera confortevole e silenziosa (doppi vetri e doppie finestre) nonostante il gran traffico sottostante ad ogni ora. Letto e cuscini di buona qualità. Bagno grande e luminoso con vasca e doccia separate. La colazione è molto varia e molto assortita e viene servita sia nelle belle sale interne che nell'altrettanto bella terrazza esterna. Il centro si trova a circa 15 minuti a piedi.