Anonymous User
September 12, 2024
There were multiple counters for different hotel agents at the lobby area. Also, luggages were stacked up behind the staff behind the counters, which made the whole hotel seemed less prestige and questionable, very different from the advertised photos.
We were told that the room was ready, but to check in early, we had to pay an additional RM60. The check-in time was 3PM and we arrived around 1PM.
The room smelled weird when we first walked in. There were stains on the bed sheets. The television couldn’t be turned on, and after we informed the counter staff, the housekeeping staff came with a 3-pin plug and pulled out a wire that was tucked away behind a shelf. What’s the point of unplugging the tv and hiding the wire away?
Will not be recommending this hotel. You can find better hotels at this price range.