The Axon Bukit Bintang by Janice's Homestay

Ulasan The Axon Bukit Bintang by Janice's Homestay

The Axon Bukit Bintang by Janice's Homestay

Lorong Walter Grenier, Bukit Bintang, Kuala Lumpur, 55100, MalaysiaLihat Butiran Hotel
The Axon Bukit Bintang by Janice's Homestay
The Axon Bukit Bintang by Janice's HomestayThe Axon Bukit Bintang by Janice's HomestayThe Axon Bukit Bintang by Janice's Homestay
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1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
51 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.3
Perkhidmatan4.1
Kebersihan4.3
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Semua ulasan(51)
Ulasan positif(47)
Ulasan dengan gambar/video(16)
Penginapan yang hebat!(16)
Lokasi yang baik(10)
Bersih dan kemas(9)
Bilik yang hebat(7)
Tuan rumah yang peramah(7)
Pemandangan baik(6)
Lokasi yang sesuai(6)
Ulasan kurang baik(4)
Pengguna Tetamu
Family Apartment 3 Bed 2 Bath
Menginap pada Jan 2025
Keluarga
8 ulasan
2.7/5
Disiarkan pada 4 Feb 2025
found more than 15 small crockcroach inside the house.so teribble.Need to do some pest control.
Terjemah
Nurshikin Binte Hussin
Family Apartment 3 Bed 2 Bath
Menginap pada Dis 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 25 Jan 2025
location is very close to pavilion and the view was amazing! amenities were sufficient for our 3D2N there~~~ communication with host also is very fast and seamless cons: grab takes a longer time to come and reach the residence and always jam during peak hours… can hear honking sound at times
Terjemah
Jawapan daripada Pihak Penginapan: Hi thanks for sharing! We would like to clarify that the location is a popular choice among travelers as it is in the centre of bukit bintang town so traffic may be affected during peak hours/holiday season🙏🏻 We have limited control over the traffic in the area so we hope this can clarify the matter👍
Elaine
Studio Room 1 Bed 1 Bath
Menginap pada Dis 2024
Solo
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
A studio with a nice deco. It is a cozy place suitable for sole traveller or couple. View from window is awesome and the property is clean. Location is good for exploring Bukit Bintang…
Terjemah
Jawapan daripada Pihak Penginapan: We appreciate your kind words of support and review, thank you and wishing you wonderful days ahead !
eko
Studio Room 1 Bed 1 Bath
Menginap pada Dis 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jan 2025
The best residence Nice view 3 tower can see Best swimming poll Near pavilion, Bukit bintang 1 km to alor street Overall recomended
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for the kind review ma'am, hope to host you again😊
Pengguna Tetamu
Master Room 1Bed1Bath
Menginap pada Dis 2024
Melancong bersama rakan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 22 Jan 2025
The room was nice, the pool was cool. What i liked - everything is clean, the furniture is new, there was a big tv and convenient closet. Close to metro, 2 km to main attractions of the city. Beautiful view from the room. Beautiful pool on the roof. We arrived late, so self-checkin was great What i didnt like - high humidity, wet clothes didnt dry, was hard to fall asleep. The conditioner didnt help. Also after payment (that was unrefundable) it turned out that you need to pay a deposit via alipay. Now i cant get it back because alipay doesnt support withdrawal on foreign cards, so be careful
Terjemah
Jawapan daripada Pihak Penginapan: Hi ma,am , we would like to clarify that we are only able to transfer via the same method of your payment regarding refundable deposit.We have clarified with you regarding this, we have refunded your security deposit fully and have suggested ways to withdraw the amount from Alipay. We as host do not own or manage Alipay so we have limited control over the matter...Even after post stay we have done our best to assist you but we cannot cover the additional costs and fees to specially transfer money into your overseas bank account. 😅 We hope you may understand this and we also hope to clarify, we accept other payment methods such as DuitNow, TouchNGo, Alipay, Visa/Mastercard/Unionpay via Stripe.
Jhennery Simanjuntak
Master Room 1Bed1Bath
Menginap pada Okt 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Nov 2024
The accommodation is located in the center of Bukit Bintang Area. Near to Jalan Alor food street that can be reached 7 minutes. There is a very good place to eat open for 24 hr in front of the apartment. The infinity pool is amazing, you can view KL Tower while swimming. The apartment is a bit small but enough and complete amenities
Terjemah
Pengguna Tetamu
Studio Room 1 Bed 1 Bath
Menginap pada Sep 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Nov 2024
room clean, easy cek in, all is good, recomended to stay in bukit bintang
Terjemah
Ray Tjhin
Master Room 1Bed1Bath
Menginap pada Jan 2025
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Feb 2025
Janice's place is definitely one is the best in bukit bintang, undoubtedly outstanding. The view is stunning, the amenities are complete, the experience was marvelous. Strongly recommended!
Terjemah
Cylim
Studio Room 1 Bed 1 Bath
Menginap pada Jul 2024
Solo
10 ulasan
4.5/5
Hebat
Disiarkan pada 8 Ogo 2024
In between TRX and Pavilion, only 5mins walk needed. The only bad thing is the lift are really slow.
Terjemah
Jawapan daripada Pihak Penginapan: Hi Cylim, thank you for sharing your review! We appreciate it.Regarding the lift waiting time, it is mainly due to peak hours of the building where most people are using the lift. The peak hours are usually at 11AM-1PM (Building's check out time) and at 10:30-11:30PM (Others heading back to their rooms). The crowd will increase during these times and cause the lift waiting time to be delayed. We hope that this information can clarify your concerns and inform others who are interested in staying at AXON Residences so they may plan their vacation well! Thank you again for your review and hope to see you again :)
Pengguna Tetamu
Master Room 1Bed1Bath
Menginap pada Dis 2024
Melancong bersama rakan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Jan 2025
Living at Axon Bukit Bintang has been an exceptional experience. The location is truly unbeatable, right in the heart of Kuala Lumpur, with easy access to major attractions, shopping malls like Pavilion and Lot 10, as well as a wide variety of restaurants and cafes. Whether you’re looking for luxury dining or street food, it’s all just a short walk away. Overall, Axon Bukit Bintang combines luxury, convenience, and comfort in one of the most vibrant areas of Kuala Lumpur. It’s a fantastic choice for professionals, families, and anyone who wants to enjoy city living at its finest...
Terjemah
Bonster
Master Room 1Bed1Bath
Menginap pada Dis 2024
Solo
2 ulasan
1.5/5
Disiarkan pada 5 Jan 2025
Horrible experience would not recommend to anyone. THIS IS NOT A HOTEL so when things go wrong there is no one to assist you. Seems like no one works in the building except 2 security guards trying to service 100s of travellere. To start with it is an electronic checkin, they give you checkin codes only at time of checkin & then you're required to provide the apartment complex with your personal information. I did not have access to an electronic device or internet so was sat in lobby for over an hour until a taxi driver lent me his phone. The lobby is loud & crowded, full of people with suitcases everywhere. It was still crowded at 3am when i came down. Once you finally get your key from the maze of mailboxes you then have to navigate the lifts. I waited over 15mins for a lift to my floor. The room itself was tiny. The bed was barely a double, i'm 5'2 & my feet were close to hanging over the bottom. The shower was dirty with clumps of black hair in 1 corner. The internet did not work & I couldn't even locate their wifi, so forget about getting the TV to work. I'm assuming the guest in the homestay appt next door had unplugged the modem. Its not a hotel room so forget about any of the comforts of being on vacation. The facilities in the appartment are nice but there are over 700 apartments in this building & it seems majority holiday rentals so the place feels overly chaotic & uncivilised. Unless you're willing to get up at 6am & push someone out of your way expect a wait to get on a treadmil. The pool was worse, full of families & a large group of men, so nothing relaxing. I've travelled many times & stayed in many apartments, this by far was the worse. Trip advisor reviews will back me up on this.
Terjemah
Jawapan daripada Pihak Penginapan: We are quite disappointed with your review sir, despite our understanding regarding your limitations and making special arrangement for you, it is saddening to know you had review us badly. Firstly, we had successfully contact you via whatsapp and you had expressed that you are unable to make payment for refundable security deposit online. After this, you also mentioned you had no device when arriving into Malaysia. After further discussion within our company, we decide to make special arrangement to allow a waiver for you only. We sent you the mailbox passcode and comprehensive self check in photo guide for you to refer in advance and note down before arriving at AXON. Despite this you had still negatively wrote the review and dismissed our attempt to help you.AXON Residences is located at the centre of Bukit Bintang which naturally makes AXON a popular place to stay among travellers. We understand that it may not be for everyone's preference but we hope to reach everyone's understanding that we do not have control over the crowd and if you prefer a calmer and less traffic accommodation, there are hotels or homestay's in Kuala Lumpur that may be suitable.The room you booked is our Master room which comes with a Queen Bed and 1 bathroom. We used exact photos of the room to help better visualize how the room looks like. The room is suitable for guest's who are searching for a place to stay for layover or short stay.All your concerns was able to be rectified immediately if we had received any communication with you. Unfortunately, we were truly unable to contact you via whatsapp, email, call or even sms.. We wished to host you better. Regarding the cleanliness, the room was cleaned before every single check out and a round of Quality checking is done to ensure the room is up to standard. Apart from this, the wifi and tv was working well prior to you checkingn in and after you checked out 😅 We understand if you had trouble navigating the tv/wifi, if you needed help we are always available to reach out to via whatsapp or wechat.Overall, we tried our best to serve you better but due to lack of communciation from your end, we regret to not have the chance to properly assist you as most of the concerns you mentioned in your review , we were able to rectify immediately if you are unsatisfied🙏🏻 It is our utmost priority to take care of our guest's comfort and convenience. We wish you have better days and stays ahead, hope to host you in better terms next time...
Sharon & Chris
Family Apartment 3 Bed 2 Bath
Menginap pada Nov 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Dis 2024
Great service and honesty 👍 I misplaced my tee in the cupboard and they waited for me to return and passed back to me 🙏 Highly recommended
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind review! We appreciate the support👍We will always try our best to assist our guest even after post stay😊
Safiyya D
One Bedroom Apartment
Menginap pada Nov 2024
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Dis 2024
The apartment was modern, spacious, and clean. Comfortable and beautiful furnishings. Instructions for check-in and check out are easy to follow. Staff was very friendly and helpful with requests. Will definitely book again.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for the kind support and review 🙏🏻
NGUYEN MINH LAM
Family Apartment 3 Bed 2 Bath
Menginap pada Ogo 2024
Keluarga
60 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Okt 2024
Nice hotel. Have service good
Terjemah
Virgie Elizabeth Beatriks Peggy
Studio Room 1 Bed 1 Bath
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Nov 2024
Great time at Axon Residence Janice’s homestay. The apartment had everything I needed, facilities and services were amazing. Thank you
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind review 😊