Riveria Premier Suites Kuala Lumpur

The worst services i ever had. They clearly dont see my request. Asking for near lift and they gave me at the end of alley. Asking for city view they gave me grave view. Extend and promised to clean but until 15.00 the room hasnt being clean yet. Seriously ? Any other company are good but Maplehouse. Worst services ever!!!!

The place is generally not too far from KL sentral. It will better if the air con is working well . it took a long time for air con to cool down the place when KL is so hot during Jun . Otherwise the place cleanliness and it appear true to photo they advertise

Clean apartment, great location, friendly service, many amenities. I enjoyed my stay.

What can I say, I was lucky to use trip.com to book this place and got it for only rm70 per night…. I’ve been staying here for several times and mostly paid for around rm 100 per night or more if it’s peak season…. There’s a nice roof top pool with jacuzzi and a gym plus a common work area…. I really like the sauna and it’s easy access to mrt and nu sentral mall…. As it’s located in KL sentral , going anywer in KL by mrt is just so convenient and nearby….. the rooms are clean and full of all amenities including a king size bed with en-suite bathroom, iron board, stove, fridge, hair dryer and all cutleries and kitchen utensils…. Very well managed air bnb property I must say

I had a terrible experience staying at this hotel. The service was extremely poor, especially during check-in. It took over an hour just to receive the room key, despite informing the person in charge 30 minutes before my arrival. Even after reaching out to customer service, they hung up the phone instead of assisting me. No one took responsibility, and there was no apology—just blame-shifting among the staff. The location is another major issue. The hotel has only two elevators operating, which are always overcrowded. I had to wait 30 minutes just to get into the lift for check-out. The worst part was the cleanliness—it was absolutely unacceptable. I found a towel with blood stains, which is completely disgusting and unhygienic. I strongly advise against booking this hotel. Save yourself the stress and look for a better option elsewhere!

Из бассейна открывается один из лучших видов в КЛ. Рядом со спортзалом есть турники, что вообще редкость для Малайзии. Из минусов: в наших апартаментах не было полотенец. На просьбу принести нам ответили: "sorry for the inconvenience our towels for out of stock tomorrow our cleaner willsend" Но утром нам нужно уже было покинуть КЛ, поэтому полотенцами так и не получилось воспользоваться.