Expressionz KLCC By Laze Home

The apartment is nice. The hostess is polite and helpful. The only thing that made me nervous was that someone was banging on my door and shouting through the door in the hallway on the first night, and there were no cameras on the floor, which made me nervous about leaving my belongings in the room because I couldn't prove anything in case of an incident. Additionally, the two women who worked at the front desk during the evening shift were extremely unpleasant and rude. The girl in the headscarf was so aggressive and incompetent that she started yelling at me in her own language when I asked her to help me with my wifi issue. She even had the audacity to ask me if I was a Muslim! This was completely unacceptable for any reason. The older woman told me not to make a big deal out of it when I asked her why she was yelling at me in her native language, which I didn't understand, with an angry expression on her face. Teach these two how to properly communicate with guests and follow basic etiquette rules, so that other hotel guests are not shocked!

Nice place,nice view and good travel for family.. recommend,

We reached hotel at 3 am in morning the key was kept in front office desk..However the front office person keep wrong key and we were unable to able to open and enter room there was no other person to help us neither the owner was picking up the phone call nor there was any front office person to help. We were stranded for one and half hour on the lobby area. Luckily the security head helped us and house keeper picked up call after one and half hour and used the correct key to open the gate…..Then inside room the toilet flush and washing machine was not working….I think its is better to book a proper hotel where the front office people are available 24*7 to help….

Comfortable accommodation, very suitable for families. Clean room conditions with attractive views.

Good location

一入房間，己有臭味。開了空調，發現有滴水情況。 即使維修了，但仍然有滴水情況。房間內的垃圾沒有人收拾，即使看見了工作人員，他只給了我垃圾袋，叫我自行清潔。浴室門，奇怪有一塊貼紙，到了半夜，定必掉下來。 此外，房間隔音設施，十分差，旁邊房客半夜開不到門，不停有那一些開鎖的聲音，情況持續了半小時有多，那些聲響在我的房間聽得一清二楚，身為女生的我嚇到半死，十分擔心自己的安危，也十分影響睡眠質量。