My recent visit to Renaissance Kuala Lumpur was for a short staycation following new year holiday. Being the Platinum Bonvoy member, the hospitalities that I received were top notch, especially from the front office team, lead by Hazura (Zura) and supported by Bernice, Hami, Khalis and Khadijah. Check in process was super smooth as it was handled very well by Zura. Room design is per standard modern design 5 * Star hotel, with some fresh interior look. Suite room was spacious with a decent living / TV area. The standard king Bed room is also good, with sofa bed provided. The plus point for this hotel, of course being the talk of the town, it's huge pool and playground areas for kids! To family with kids, this is a great hotel to stay considering their pool and playground areas are one of a kind. Plenty of water slides at the pool, also spacious playground area available with rock climbing activities (chargeable and prior booking is required for rock climbing). In summary, I would recommend this hotel if you are looking for a short staycation closer to KLCC area. Thanks very much to the following Front Office Staffs for the hospitalities during our stay. To Zura, thanks very much for your kindness and great help during our stay, not to forget, Hami, Bernice, Khalis and Khadijah. See you again soon!
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