Hotel berhampiran Sungai Isap Jaya 1, Kuantan

Awangan palace sangat best dan sangat sesuai untuk percutian keluarga..

Bagus !! Tempatnya jauh lebih baik daripada kebanyakan hotel pada kisaran harganya. Disyorkan.

這是一間不錯的酒店 附近吃的也有 也有 tmg mart. Wifi 很流暢 我是住3樓 下次還會考慮這間 都是獨自遊

the space provided is small but everything in the room works fine and well priced

Berbaloi dgn harga..utk percutian bajet boleh consider hotel ni..jgn lah menaruh harapan tinggi dgn harga yg ditawarkan..overall was ok

location dkt dgn lotus,bilik sempit skit tapi ok je bg sy.aircond sejuk,tak bising aman tido,sabun body wangi sy suka,water heater ok fungsi.

Arrived at the guesthouse for check in quite late at mid nite. Booked for 2 rooms and requested for side-by-side rooms or very near to each other. At 1st they wanted to allocate at 2 different places which I declined. Finally, only given rooms facing slightly each other. Was informed beforehand that water heater in one of the rooms does not work, so…have to accept since we have no other choice. Have to enter different entrance from the reception area to get to our rooms as this place is of shoplots building. No lifts & have to walk up the staircase which is also not clean properly. Rooms condition are bad & not clean properly. Curtain and it’s railing are about to collapse! Linens & bedsheets have visible stains with a few ink/pen scratches on a few spots. Towels are faded with a few have holes on them. Phones in the room didn’t work or no connection to reception when tried to complain. As we are tired and lazy to go down to reception, we tried calling the reception many times using own phone but nobody bothers to pick up. At last, we use the towel and our own shirts as linen to cover the dirty linen. Lock (inside & outside) at toilet Door is broken & main entrance door only use the doorknob lock in one of the rooms. Leakage on the bottom part of the sink. Found left over rubbish in plastic bag from previous tenant(?) maybe behind the bedside table. What a mess we are in! Rooms equipped with TV but only a few channels are accessible. No fridge, provide with jug ( but you have to go down to pantry area located next to reception to get hot water) & 2 mugs. No tea/coffee/sugar & mugs have lipstick stain on them. Wifi service is stated as available but you can’t get connection from the rooms area actually…so don’t bother & dont waste time trying to get the connection. Will not stay at any of the Sun Inns chain in future.

5 - 10 kilometers from town centre. Fairly new hotel rooms. good aircondition. good hot water shower. Town council payable parking during office hours. was quite quiet when we were there. normal service. we borrowed a hair dryer from the reception. good wifi