Hotel berhampiran 本妙寺 浄池廟本殿, Kumamoto

A very nice, modern hotel in the heart of the Kumamoto shopping district - very convenient location, right at the cross section of the two major covered shopping thoroughfares. Check-in only at 3pm and is an automated check-in/check-out system. Staff are very helpful and friendly. At check-in, you are free to choose your amenities from a very wide selection, including bath salts, face cleanser, moisturizer, coffee, green tea, etc. There is a giant tv in the room. No bottled water is provided. The room offers a full robe (short yukata and pants!). The rooms itself are very modern and renovated. There are two Family Marts and a 7-11 within a block of the hotel, as well as many dining and retail options within short walking distance. It is about a 15 minute walk to Kumamoto Castle and a 30 minute walk to Kumamoto Station.

ツアーで宿泊しました。外観はリニュアルした後でとてもきれいです。内装も1階のレストランとロビー廻り、フロントはきれいです。特にレストランはきれいなだけではなく、朝食は地産の料理が並びとても美味しかったです。ところが客室はリニュアル工事中のようで、客用エレベーターが1基工事専用になっていました。客室階は廊下からすべてが昭和の雰囲気のビジネスホテルのそれです。部屋の中は古いホテルの臭いがして、絨毯から壁紙まで昔のままで、喫煙可能だった時代の残り香が感じられます。喫煙室であったことは焼け焦げた椅子の張地からも分かります。バスルームも昔のままで、床下の排水のトラップのせいで、20センチほどの段差があり、登り降りが大変でした。そしてとても狭いです。部屋からの眺望は川側は高速道路がありますが、空間は開けています・反対側は閉鎖された病院や古いビルの非常階段が見えるだけです。泊まるのであれば川側が良いと思います。いぜれにせよリニュアルが済んでからがベストです。眺望は変わりませんが。

This is one of the best hotels we stayed in Kyushu. Room is clean and big. Likes the Kumamoto bear theme in the room. Walking distance to shopping street and malls. Many options for food and shops.

Right above Kumamoto JR station, the hotel is at a perfect location. It is ideal if you are coming into Kumamoto through train and have large luggage because it would be difficult to travel on the trams which have stairs at the entrance and are usually crowded. Amu Plaza which is right below the hotel is packed with restaurants that are not only famous among tourists but also do not disappoint in real life. Their staff are very helpful and polite. The rooms are spotlessly clean aside from their spaciousness, and the large and beautifully decorated bath house is a must-visit to truly get the experience of this luxurious hotel. All in all, I would totally stay here again in my future visits to Kumamoto. Its location alone leaves it in a class of its own.

Have stayed at Candeo Shinshagai many times and it is always a pleasure. Front desk staff extremely professional and check-in is always a breeze. Rooms are nice, comfortable, laundry machines on several floors, breakfast is amazing. Definately a must if staying in Kumamoto.

A lovely hotel to stay in close to Kumamoto Castle. The rooms are nice and clean with friendly staff who are very helpful. Bath areas on the 12th floor are also quite nice and have a range of offerings inside. Breakfast was included with the price we paid, however, all the food was a little tasteless, if paying for breakfast, it is easy to go downstairs and get something but I’d probably go somewhere else if paying.

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

A very good surprise... The spa is great... Opened all night from 15:00 ... Up to 9:30 am... So just great. Location is a bit out of the busy area. So it's just great. Don't expect to sleep daytime tho... The train pass by...or is the tramway ? Anyway... Bed was comfy. Be careful... There is no 24/7 counter. They are closed maybe from midnight... Up to 11am minimum. So, you better ask things when it's opened

Stayed 4-nights whilst using Kumamoto as a base for day trips by train to Amakusi-Misumi, Aso-Miyaji, Nagasaki and Beppu. The Toyoko Inn is therefore ideal being within 200m of the entrance to Kumamoto Station and for getting about Kumamoto, the main stop for the Kumamoto Shiden (Tram) is right outside the hotel. As I had an early start each day I didn't get to try the free breakfast included in the room rate and arriving back late each evening, the food court on the 7th floor of the Amu Plaza adjacent to the Station proved really convenient (open until 10 ~ 11pm). Budget-priced hotels in Japan tend to provide small but well-eqipped rooms and Toyoko Inn is no exception. I opted for the cheaper room rate whereby your room isn't serviced daily, only fresh towels provided; even better value-for-money.