Hotel berhampiran Hanaokayama, Kumamoto

I few steps away from the station. The building looks renovated from an older one by the inside facilities are up to standards. I always love the breakfast where they include local dishes and materials.

こちらのホテルはチェックイン時から、スムーズではありませんでした。 レンタカーでホテルのタワー駐車場に入庫しようとすると、ホテル正面にタクシーが停まっていて入れない状態。やむなくタクシーの脇に停車させると、タクシーの運転手が降りてきて「ここはタクシー乗り場なので入れないよ」と。 ホテルに泊まる宿泊客なのにホテル前に車がつけられないなんてどうなってるの？ 妻にフロントまで聞きに行ってもらうと、タワー駐車場は現在使用していないので、離れたところにある提携駐車場に１泊900円で駐車してくれと。 タワー駐車場の表示は「満車」となっていますが、「満車」ではなく「使用していない」そうです。 提携の立体駐車場に車を停めて、スーツケースをがらがら200ｍほど引っ張り、ようやくチェックインとなりました。 お部屋は最上階の角部屋。少し広めの部屋でした。 入口はいると左手にトイレ、右手に洗面所とお風呂、２つに分かれています。 分かれているのはいいのですが、それぞれのドアが引き戸ではなく開き戸なので、干渉しあって使い勝手が良くありません。 それと、通路から部屋に入ると、部屋全体が右にドッグレッグした状態（右横に広がった状態）なので、空調の吹き出し口から出た冷気が右奥の方へ行きわたらず、手前は寒く右奥は暑いという環境でした。 朝食はB1にある「雑魚屋」という居酒屋で食べることになります。有無を言わさず和食でした。 内容的には、辛子蓮根と高菜はありましたが、そのほかに熊本らしさはなく、いたって普通の和食でした。 東急ホテルズには馴染みがあり、いろんな都市で利用しているのですが、次回熊本滞在の時にこちらを選ぶかどうかは微妙です。

This hotel have several convenience stores nearby. And a shopping mall near the car park. I rented a three bed room. At first, the humidity of the room is relatively high, and have an air-con water dropping issue. Being told that this issue is normally in Japan since it is a raining season, but the staff assist to offer another room. The second offer room air-con is in trouble, which is not cool even turned to 16 degree. At last, we were upgraded to the slightly larger room with three beds (the third bed is still a sofa bed). The room is so clean, two beds are in double bed, the tv could used for Netflix and YouTube. I would say the organise of the staff is in a satisfy level. The shower supplies are in Kose, the water pressure is relatively good among four hotels I’ve been stayed in Japan for this trip. But there are only 8 car parking in this hotels, with the first in first serve policy. So, we couldn’t managed to have a car parking although I’ve been told in the comment box by trip.com. However, they have some collaborated car parking suppliers nearby with a discount coupons. It’s not really convenient for you if you just stay for one night. But for me, it’s more than acceptable.

After Breakfast, The Staff Cleaned The Chairs And The Table, We Are Quite Happy And Impressed By The Love And Dedication!! Breakfast Spread Quite Good Too My Daughter Enjoyed The Salted Pickles (I Think That’s What Is Called Service is Really Good Too, And The Hotel Is Near The Top Rated TonKatsu Restaurant -The Food There Is Simply Amazing And Delicious And Near Bus Terminal

The hotel is situated next to a tram station but more importantly, within close proximity to Kumamoto castle and Sakura Machi, so sightseeing and grabbing dinner was no trouble. However, consider not travelling to this hotel with luggage on a tram since I found the experience quite gruelling. Trams in Kumamoto are not exactly designed for tourists carrying hefty luggage. The staff spoke very decent English in the realm of Japanese hotels. The rooms spotlessly clean and sizeable also in terms of Japan. The only downside is that there is no bathhouse but this is much compensated by the spacious bathroom with a roomy bathtub and a rainfall shower. All in all, the only thing you have to ponder upon is whether you would be travelling to this hotel with luggage on the tram. Otherwise, this is a perfect location to stay in Kumamoto! (A photo of the whole room is not uploaded since my friend is in it!)

The location of this hotel is very convenient. Just take the airport bus to Sakuragicho Terminal. The upper floor of the base is a large department store, which sells clothing, food, housing, international brands, local specialties, etc. It only takes 6-8 minutes to walk through the Shinmachi Street shopping street. To the hotel, you pass by various shops and restaurants. The hotel is newly built and has a simple style. The lobby is fresh and comfortable. The staff are very polite and you can check in by yourself. The customer floor is bright and clean. The room area is about 20 square meters. It is equipped with 2 chairs and a small dining table for easy shopping and eating back in the room. The room is fully equipped with daily supplies. The best thing is that the room has independent air conditioning with cooling/heating provided! We stayed for 5 nights and both of us said we were really satisfied and liked it. Hope to stay again in the future!

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

Good location, near the shopping street, and there are few convenient stores nearby. The view of my room can see the Kumamoto castle! Not a big room, but you will get all the things you need inside the room. Good for couple or Busines trip, quite a comfy and clean environment to stay.

A lovely hotel to stay in close to Kumamoto Castle. The rooms are nice and clean with friendly staff who are very helpful. Bath areas on the 12th floor are also quite nice and have a range of offerings inside. Breakfast was included with the price we paid, however, all the food was a little tasteless, if paying for breakfast, it is easy to go downstairs and get something but I’d probably go somewhere else if paying.

自然豊かな場所にあり、日常を忘れさせてくれました。娘のインハイ予選観戦での利用でしたので、泊まりのみでしたのが、とても残念です。ホテルのエレベーターがプライベートな仕様で安心できました。フロント対応もとても感じが良かったです。お部屋も十分な広さと清潔感、アメニティもしっかりでくつろげました。ありがとうございました