Hotel berhampiran Tabaruzaka Satsuma Rebellion Museum, Kumamoto

My wife and I stayed at the Nikko Kumamoto from 1/5/2023- 3/5/2023 on our second leg of the kyushu trip after a disastrous stay at Nikko Huis Ten Bosch( that I posted on another review). The hospitality was a complete turnaround . We arrived by taxi from the kumamoto station and upon arrival at rhe entrance, there was.a guest officer to help us unload and wheel in our luggage to the check in lobby. Throughout our stay whenever we stepped into or walked by the guests officers, they would greet us and acknowledge us. Despite the language barrier, I was especially touched by the sincere efforts of one of your male guests officer who wore glasses. I had intially wanted to visit Mount Aso but did not know how to go there using public bus. So one one evening I walked to the guest relations desk and stated my intentions and request for more info. I could tell the officer had difficulty trying to communicate in English but he was trying very hard to get the information across. Throughout our stay were given maps and shown by pen and drawings whenever we had questions to a location ie ramen restaurant while waiting for check in, where to shop for sneakers etc I really appreciated the hospitality and guidance despite the language barrier. We hope to be back in future and keep up the good work! I hope the nikko mgmt team can transfer this consistency to your other chains ie( nikko huis ten bosch which clearly lacks such direction ). I really hope when ever I'm in japan I can go back to a nikko

Chambre correcte, salle de bain fonctionnelle, bon buffet de petit-déjeuner avec une multitude de choix convenant aussi à des non japonais. Exigences de chambre parfaitement respectées. Absence de parking dans l’hôtel . Les parkings situés en face sont hors de prix, mais la réception a des accords avec un partenaire situé un peu plus loin pour 1200 yens les 24 heures. A négocier avant séjour ou sur place. Je remercie les 2 personnes qui ont essayé de résoudre une demande de réservation de ferry, que je ne pouvais effectuer seul sur deux websites complètement en japonais.

It was a awesome stay at Koko Hotel Premier Kumamoto. We parked our car at the multi story parking building opposite and just walk over with our lugguage. As I have already read some reviews in advance, we have no problem finding the hotel but I must say the sign board is a little not eye catching and can easily miss it. (can see my photo below). Everything is comfortable there and I just have to make space for my luggage opening which is not much of an issue. The location is so convenient and can easily walk over to the shopping area for our dinner with many choices. We enjoyed our stay and there is also drinks vending machine on the level we stayed. Will definitely recommend it for it super convenient location :) btw is near to the Kumamoto castle too!

Sure! Let's talk about a hotel that has both good and bad aspects. Keep in mind that this is a fictional hotel for the purpose of our conversation. The Good: 1. Excellent Location: The hotel is situated in a prime location, offering easy access to popular tourist attractions, shopping centers, and public transportation. 2. Friendly Staff: The hotel staff is known for their warm hospitality and helpfulness. They go the extra mile to ensure guests have a pleasant stay. 3. Comfortable Rooms: The rooms are spacious, well-maintained, and equipped with modern amenities. Guests can enjoy a good night's sleep in comfortable beds. 4. Delicious Food: The hotel's restaurant offers a wide range of delectable dishes, catering to different tastes and dietary preferences. Guests can indulge in a variety of culinary delights. 5. Impressive Facilities: The hotel boasts impressive facilities such as a gym, swimming pool, spa, and business center, providing guests with options for relaxation and convenience. The Bad: 1. Noise Issues: Some guests have reported noise disturbances from neighboring rooms or outside the hotel, which can disrupt sleep and relaxation. 2. Slow Wi-Fi: The hotel's internet connection can be slow and unreliable at times, making it inconvenient for guests who rely on a stable internet connection. 3. Maintenance Problems: A few guests have experienced issues with maintenance, such as malfunctioning air conditioning or plumbing problems, which can affect their overall experience. 4. Limited Parking: The hotel has limited parking spaces, causing inconvenience for guests who arrive with their own vehicles. Finding parking nearby can be a challenge. 5. Pricey Extras: Some guests have found the hotel's additional services, such as room service or laundry, to be quite expensive compared to similar establishments. It's important to note that every hotel has its strengths and weaknesses. When choosing a hotel, it's advisable to consider these factors and prioritize what matters most to you in order to have a satisfying stay.

Hotel near Kumamoto Castle. Good size room. Unfortunately I didn’t use spa room as no time.

こちらのホテルはチェックイン時から、スムーズではありませんでした。 レンタカーでホテルのタワー駐車場に入庫しようとすると、ホテル正面にタクシーが停まっていて入れない状態。やむなくタクシーの脇に停車させると、タクシーの運転手が降りてきて「ここはタクシー乗り場なので入れないよ」と。 ホテルに泊まる宿泊客なのにホテル前に車がつけられないなんてどうなってるの？ 妻にフロントまで聞きに行ってもらうと、タワー駐車場は現在使用していないので、離れたところにある提携駐車場に１泊900円で駐車してくれと。 タワー駐車場の表示は「満車」となっていますが、「満車」ではなく「使用していない」そうです。 提携の立体駐車場に車を停めて、スーツケースをがらがら200ｍほど引っ張り、ようやくチェックインとなりました。 お部屋は最上階の角部屋。少し広めの部屋でした。 入口はいると左手にトイレ、右手に洗面所とお風呂、２つに分かれています。 分かれているのはいいのですが、それぞれのドアが引き戸ではなく開き戸なので、干渉しあって使い勝手が良くありません。 それと、通路から部屋に入ると、部屋全体が右にドッグレッグした状態（右横に広がった状態）なので、空調の吹き出し口から出た冷気が右奥の方へ行きわたらず、手前は寒く右奥は暑いという環境でした。 朝食はB1にある「雑魚屋」という居酒屋で食べることになります。有無を言わさず和食でした。 内容的には、辛子蓮根と高菜はありましたが、そのほかに熊本らしさはなく、いたって普通の和食でした。 東急ホテルズには馴染みがあり、いろんな都市で利用しているのですが、次回熊本滞在の時にこちらを選ぶかどうかは微妙です。

A very nice, modern hotel in the heart of the Kumamoto shopping district - very convenient location, right at the cross section of the two major covered shopping thoroughfares. Check-in only at 3pm and is an automated check-in/check-out system. Staff are very helpful and friendly. At check-in, you are free to choose your amenities from a very wide selection, including bath salts, face cleanser, moisturizer, coffee, green tea, etc. There is a giant tv in the room. No bottled water is provided. The room offers a full robe (short yukata and pants!). The rooms itself are very modern and renovated. There are two Family Marts and a 7-11 within a block of the hotel, as well as many dining and retail options within short walking distance. It is about a 15 minute walk to Kumamoto Castle and a 30 minute walk to Kumamoto Station.

良い所は交通の便が良い。駅から/へのバスは目の前に止まり、少し離れた所に電停もあります。 中心繁華街からは遠いけど歩けなくはない。バス市電を使えば更に便利。周囲に店は少ないけど、歩いてすぐに良い和食屋あり。 部屋は狭くて荷物整理には苦労します。ベッドの周りの足場だけ。机はたためる（それだけ狭い）鞄を広げられるのは入口への僅かな廊下スペース。 大浴場はこの手のビジネスホテルとしては普通、ユニットバスより快適だけど温泉宿ほどの良さは無し。 駐車場は併設の立体。雨でも濡れずにok。夜間は管理人が居なくなるので車の出入りも荷物の出し入れも不可。それで困るなら近くの駐車場を紹介されます。

独自の目線(5点満点)で評価しています。ビジネスホテルが中心です。 【立地】3 繁華街までは少し歩きます。ホテル回りも一方通行が多いですが、その分一度わかればなんとかなります。 【部屋】3 特に問題ありません。 【コンセント・ＬＡＮ】3 特に問題ありません。 【エアコン】3 特に問題ありません。 【シャワー】3 特に問題ありません。 【スタッフ】3 特に問題ありません。 【総合】3 名前と価格から少し心配していましたが、とんでもありません、良いホテルです。ジュース一本頂けますし、くまモングッズは頂いてうれしかったです。繁華街まで少し歩くのと近くが暗くて夜遅いと女性や子どもは少し不安かもしれません。ただおしゃれなお店が周りに多いのでそれを楽しんでみるとよいと思います。

This hotel is located within a short walking distance from the Kumamoto station. From the JR bstation exit it is on the left, just beside the Bic Camera store next. There is also a streetcar/tram stop so near the hotel which you can use to explore the city touristy spots! Shopping is convenient as the Kumamoto AMU Plaza (see another Review) is 5-mins walk away. The lobby is quite spacious and I quite like the intimate setting and lighting. Check-in was fast and 3 lifts serve well with travellers + luggages. The room design is quite standard and we have requested for x2 single bed, the room size is respectable. Noted that they're still using the physical hard key and not the keycard type. Hottel provided some amenities and complimentary bottled water in the room, sufficient for us . The Hotel is very into Going Green, there will be no housekeeping within first 3-days unless requested upon. This may likely be the model moving forward, to cut wastages. We had our breakfast at the nearby Pronto. The Kitaoka Shrine is just about 400 metres nearby, opposite direction of JR station so we recommend to drop by if time permits. A good stay experience. J