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I can vouch for this place. This place is located as indicated on trip.com. Google Maps may not work in China, depending on what network you are using. Besides, Google Maps is very incomplete in China. Baidu Maps is Chinese-only. A better option for foreigners is Amap. If you're a foreigner visiting Kunming, download this app beforehand and log in. If you search for the hotel with the name given on Trip, you should be able to find it. If you are coming from Kunming Airport, ride the metro line 6 from the airport to the Tangzixiang Station, and then transfer to line 2 at the same station. Use the line to get to Jiaosanqiao station. Exit the station through exit A. All of these transports are decently accessible (with elevators, just look for them): you can carry your luggage with you. After exiting through exit A of Jiaosanqiao station, cross the road at the intersection toward the east; then turn left (so, north) and go straight for some 350m, and you'll see a "Carrie Hotel" on your right. That's the place. I don't know why the title differs from the one on Trip.
If you browse the map a little bit, you'll see this place is located really conveniently. You can leave your luggage at the room, and walk to the area around Nanping Street. That's one of the places you want to visit if you are visiting Kunming.
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