Hotel dengan Pengambilan dari hotel di Kunshan

The overall receptionists are good. very friendly and so supportive especially 思思。Even the bell boy is good that he even remembers me and delivers my goods to my room. Room service provided enough drinking water. Overall I like this hotel. like my 2nd home. everytime my business trip to Kunshan. I will only stay in this hotel.

Kunshan is spread over a large area, so it's hard to say whether this hotel is central or not. Nevertheless. it is a relatively short walk to a sizeable shopping centre and not far from other restaurants and shops. Service and breakfast were fine, in accordance with the price, however, we were most disappointed that the pool was not open. I appreciate that many hotel pools have not reopened since the pandemic, but clients should be made aware of this since the outdoor pool was one of our principal reasons for booking this hotel.

路過崑山，為了一早逛亭林，就住一宿。 行政大床的房間，雖然跟一般對行政客房的感覺不一樣，但是還是挺不錯的。挺寬敞的，而且樓層不低，衞生很好，房間空調給力。對拼的靠窗沙發很舒服，倚着就能看晴日婁江上的粼粼波光還有……農田吧😁床睡的也挺舒服的。 早飯品種是不多，但是粥飯麪蛋，西點水果，咖啡果汁都齊全，吃飽沒問題。連續有辦婚禮的，生意也挺好。 從酒店去夜市、亭林、萬象滙都不算很遠，也就2公里左右。離車站什麼的也挺近，打車方便。

Nice hotel with great service and facilities. The breakfast menu needs to add for the vegetarians.

We chose the Crowne Plaza for its Western restaurant. Upon inquiry we asked about the restaurants and was sent to the 5th floor restaurant that only serves local cuisine. Again we asked the 5th floor restaurant where we can enjoy Western food. We were sent back down to the first floor where we found the western restaurant had closed down. It was upsetting to be sent from place to place and not properly informed about dining options. We had to enjoy a mediocre dinner in the nearby shopping center. The occasion was planned for the guest's bridal celebration dinner since she's leaving China and will get married abroad. I'm sorely disappointed in the uninformed restaurant manager and would hardly recommend staying at the Kunshan Crowne as the other Crowne Plaza's I've stayed at was a much better experience.

入住崑山萬怡酒店，真的是一次令人難忘的經歷。服務人員的專業素養令人贊歎，從辦理入住到日常需求的響應，都無比高效且熱情周到。他們總是微笑着，讓人如沐春風。酒店十多年了，但維護保養的還是挺到位的。最讓我驚喜的是，酒店還為我升級了房間。房間寬敞明亮，各種設施一應俱全。在這裏，我感受到了真正的賓至如歸。無論是舒適的床品，還是乾淨整潔的衞生間，都體現了酒店的用心。總之，崑山萬怡酒店以其專業的服務、嶄新的設施和貼心的升級服務，給我留下了深刻的印象。

酒店臨湖溪水環繞，有停車場，水鄉人家樣式房屋外觀 。位置不錯離周莊景點沈廳很近。裏面環境也很好，古鎮歷史建築的特色。這次房間有陽台。陽台外就是南湖景色。房外風景無敵了。大床床偏軟，有一對軟的枕頭和一對稍硬的枕頭。被子稍厚20℃的天有點熱。洗澡的地方寬敞熱水也舒適，沐浴露和洗髮水也不錯。有早飯但比較簡單，粥+小菜+小肉包+雞蛋水果，一人一份。去周莊推薦住宿，有事就電話前台，服務人員會及時幫助解決問題，適合小住。

I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me. The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs. Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful. Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy. As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels. In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.

Room are very clean and comfortable. Staffs are kind and call Didi for us on the day back to Shanghai. Cat at hotel is very adorable. Very near the emtrance to the ancient town. Bingsu near hotel is very delicous. Must try.

The hotel is very nice. The staff is very friendly. But the toilet has no door and is widely open to your co-guest. I would like to advise the hotel to install hooks for towels. Thank you for the nice stay and please find a solution for the toilet.