Ulasan Chatrium Niseko Japan

During non-peak sesson, it's really a very serene and quiet town. This hotel is really a luxury hotel, good amenties, clean and good customer service staff who knows many languages.

We were greeted warmly at the front desk by Taito (cute Japanese boy who speaks good english with a Thai accent! I mean this as a compliment). Was pleasantly surprised when he allowed us to check in even though we were 2 hours early. Shortly after entering our room, Taito personally knocked on the door to give us some items which my parents requested. He was also standing out there in the bright sun to say goodbye when we were loading our luggages into the rental car after checking out. I rate Taito's service and attitude: 5 Stars!!! Room had a kitchen with full set of appliances, utensils and crockery. Fridge had drinks, juices, milk, butter, jam, and even sausages for cooking. And there was a basket with cereal, apples, banana and 2 loaves of bread for our breakfast needs. Overall, this was a very nice and enjoyable stay. The only gripe I have is that the hotel did not allow me to make any change to my dates (not sure why as it was late April and not peak ski-ing season), even though I offered to make another booking first before cancelling(have done this sort of arrangement with other hotels in Hokkaido so I know it's possible). It would have been perfect if the hotel can offer some flexibility to their guests. After all, plans do change due to various reasons. Hope to be back in future and see that they're more flexible the next time round. Till then, thank you and cheers =)

The rooms are spacious and well maintained. Food and other facilities are satisfaction. It was pleasant stay at Chatrium Niseko Japan

We got upgraded to a 2 bedroom suite, very nice room with kitchen facilities and breakfast food provided. The size of this Hotel Room is big and comfortable. I would recommend this Hotel to my friend.

Taito Was Very Helpful. With The Taxi From Suporo. And. Transport To Hokkaido. But. Some. Of The Females. At Front Desk. Treated Me. Inappropriately. As Hotel Staff.

Yvonne and colleagues were all very cheerful and always ready to offer assistance. Very clean and great scent throughout the ground floor and check in lobby. Free ride up to Gondola saved us energy climbing all the way up. Much appreciated for the complimentary upgrade to bedroom suite with city view. As the first stop of our honeymoon trip, my wife and I were delighted and already missing the restful experience!

ดีมากเลยค่ะ บรรยากาศดี วิวสวยมาก สะดวกสบายมากๆค่ะมีแม่บ้านคนไทยมีพนักงานคนไทยและผู้จัดการคนไทยสื่อสารกันได้ง่ายค่ะรู้สึกอุ่นใจที่มาพักที่นี่ ยังไงก็จะมาซ้ำอีกแน่นอนค่ะแต่ลองดูตารางตารางช่วงไฮซีซั่นไม่มีห้องว่างเลยแอบเสียใจ ใกล้ทางขึ้นลานสกี มีรถรับส่ง ❤️❤️❤️

滑雪接送很方便，延時退房很人性化

入住時櫃檯人員親切有禮，可以免費停車。住宿期間供應隔日早餐，有牛奶、果汁、可樂、吐司、麥片⋯⋯等。超級貼心的飯店，也很喜歡房間裡面的設施，下次來二世谷還要來住！

離滑雪場很近，房間配套很齊全，出門購物也很方便！窗外景色超美

今オフシーズン、何度か利用させて頂きました。 アーリーチェック レート アウトなどの配慮をしていただき 助かっております 日本語が話せない フロント係に当たってしまうと大変でした（笑）

房間比較寬敞，設施齊全，有接送雪場，相當方便

閨女去住的，説不錯下次可以再去

前台員工非常專業，最後一天taxi booking雖然full了但安排了酒店shuttle送我們去具知安站，算是exceptional arrangement，很感謝！