Hotel 4 bintang Kutchan yang Popular

I want to give top marks for customer recovery for Chalet Ivy. I booked five nights there for a Feb ski trip in october 2022. It was confirmed by Agoda, the booking agglomeration site. But 3 weeks before the trip, they claimed they couldn’t find the booking and had to cancel the booking. The fault seemed to lay with their 3rd party wholesaler for rooms. With sky high costs and low availability at this stage, I freaked out. But Vladi the reservations officer from Chalet Ivy manager managed to re-book me in albeit at a slightly higher price- offset by the compensation I received from Agoda. We even had an upgrade to a Mt Yotei view room. Great save. Also a shoutout to front reception staff like Rou Hong who was so helpful. All in a great experience staying at the Chalet Ivy

4bedroomのペントハウスに3泊しました。施設や部屋の内装は良く、部屋からの眺めも最高でした。 ただ、ラグジュアリーホテルとは到底思えないようなホスピタリティの低さを随所に感じました。笑顔は全くなく、顧客目線に立って、より快適に過ごしてもらおうという気持ちも全く感じません。ただ運営側本意なルールを押し付け、業務をこなしているような感じです。1泊30万近く払って連泊している宿泊者に対してビジネスホテルのような感覚で対応しています。もはや現場だけの問題ではなく、上席者の指示や運営会社の経営方針自体に問題があるように感じました。施設は良いだけに、とても残念です。 まず到着時には車から荷物降ろすのを手伝う気配はなく目の前で傍観している態度に驚きました。荷物は車２台分全て自分達で降ろしました。チェックアウト時の手伝いも皆無。一番高いスィートなのにルームクリーニングは他の部屋同様に最低限で、使用した食器などは一切洗ってくれません。昨シーズンはskye nisekoのペントハウスに何度か宿泊しましたが、サービスのレベルや融通のきかせ方は綾よりはかなり良かったです。 他にもとにかく融通が効かなく、多々残念な対応がありましたが割愛します。ホテルが良く考え直して値段に見合って、心のこもったサービスに改善していただける事を願っています。

When you stay at The Setsumon in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 13 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This upscale apartment is 19 mi (30.6 km) from Rusutsu Resort and 4.7 mi (7.5 km) from Niseko Hanazono Resort.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 22 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and all-in-one washer/dryers.

We had an amazing 5 night stay at Miru Niseko in March 2023. Our group was 3 adults & 2 small children, and we had interconnecting apartment rooms. The rooms were so comfortable, clean, spacious and well designed. Amazing snowy views from all windows and very peaceful. We loved the Blackwood grill for breakfast everyday - the adults tried all kinds of different Japanese and western breakfasts and the picky children were accommodated for very well. On our last night we had the course dinner and were blown away - do not miss this and book in advance! It was such a special dining experience. The in-house Onsen is gorgeous - there are indoor and outdoor pools to experience. Perfect after a day on the slopes. The Miru Niseko is only 4 minutes drive from Hirafu town and there is a convenient shuttle bus running morning, lunch, and the evening so you can get in and out without needing a private car. All the staff were so welcoming and wonderful, and went the extra mile to help us and recommend restaurants and activities. 10/10 we will be back - the chalets look amazing and we will try those next time! Thank you for our unforgettable stay!

Our family stayed at Ki Niseko for 3 nights in early January 2024...one of our best experiences. Located next to Hirafu Mountain Center and Holiday Pair Lift 1, it's convenient for us to pick up ski gears at a counter inside the hotel and directly ski in & out. This area is less crowded than those around Ace Family Lift at the west of Grand Hirafu...thus, an ideal place for beginners. Our Nitori Room is spatial, cozy, clean, and fully equipped with various facilities & furniture, including stoves, oven, dishwasher, laundry machine, utensils, dining table, etc. Our room was supposed to have Mt. Yotei view. Unfortunately, there was heavy snow & cloudy during our first 3 days. If you visit Niseko during heavy snow season, booking the volcano view room is at your own risk. Majority of the hotel staff are international. They are professional, friendly, and helpful. The hotel offered our family complimentary private onsen and transfer to Hirafu Welcome Center's bus stop. Breakfast is delicious and with sufficient variety of foods, though the menu was nearly the same everyday during our stay. All in all, we would recommend Ki Niseko and hope to come back again.

Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded.

A true gem for the perfect ski holiday!! A quiet location but minutes from restaurants and ski lifts. Modern, spacious and very comfortable. Warming ski lockers and a wonderful indoor/outdoor onsen to soothe sore muscles at the end of the day. The breakfast was healthy and delicious but it was the staff that took it to the next level!! Available and helpful for anything from a restaurant booking or ski lesson info .. thank you Lily, you’re Fantastic!!. They arranged transport wherever we needed to go, thank you Ollie and Ladesh for your bright selves and good humour … provided sleds for the kids to play with (thanks Rose) and when we left our phone in the transfer to the airport Chris, the Ultimate in concierge!!! , managed to find the driver and get it to us before our flight. We’ve had a great holiday. Thank you for everything!!

Annupuri West Penthouse 801. Welcome to the epitome of luxury ski accommodation! Nestled at the base of the Niseko ski slopes, directly in front of Mt. Yotei, this penthouse ski apartment offers an unparalleled experience for discerning travelers. First and foremost, the location is a skier's dream come true. Step outside and onto the slopes, where you can enjoy world-class skiing and snowboarding right at your doorstep. The convenience of being able to hit the slopes with ease adds an extra layer of enjoyment to your winter getaway. Inside, you'll find a fully appointed kitchen that's perfect for whipping up après-ski meals or hosting elegant dinner parties. Whether you're a culinary enthusiast or simply prefer the comforts of home-cooked meals, this kitchen has everything you need to satisfy your culinary cravings. When it's time to unwind after a day on the mountain, the media amenities provide endless entertainment options. From cozying up with a movie in the plush living room to streaming your favorite music while admiring the panoramic views of Mt. Yotei, relaxation is effortless in this luxurious setting. And, you have your own private, rooftop outdoor onsen! But the indulgence doesn't stop there. This penthouse is located in a full-service building, ensuring that every aspect of your stay is taken care of with the utmost attention to detail. From concierge services to housekeeping, its ski shop, and rental, you'll enjoy a level of hospitality that exceeds expectations. And let's not forget about the top-rated restaurant conveniently located within the building. Indulge in gourmet cuisine without ever having to leave the comfort of your accommodations. Whether you're craving local delicacies or international fare, the restaurant offers a culinary experience that's sure to delight your taste buds. Last but certainly not least, the pièce de résistance: the spectacular view of Mt. Yotei. Imagine waking up to the sight of snow-capped peaks bathed in morning light, or enjoying a glass of wine as the sun sets behind the majestic mountain. This breathtaking panorama is the perfect backdrop for unforgettable memories. In summary, this penthouse ski apartment offers the perfect blend of luxury, convenience, and natural beauty. Whether you're an avid skier, a food enthusiast, or simply seeking a tranquil escape, this exquisite retreat has something for everyone. Experience the ultimate in mountain living and make memories that will last a lifetime.

A nice apartment near the Niseko Hirafu ski area. Rooms are clean. Only the layout of the apartment is a bit strange with the kitchen sink in the middle of the corridor. Doorway are narrow

With a stay at The Freshwater in Kutchan, you'll be a 3-minute walk from Niseko Mountain Resort Grand Hirafu and within a 5-minute drive of Noasc. This upscale apartment is 19 mi (30.6 km) from Rusutsu Resort and 4.3 mi (7 km) from Niseko Hanazono Resort.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 33 guestrooms featuring refrigerators and microwaves. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.