Hotel berhampiran Petano, La Linea de la Concepcion

Second visit to the Sunborn hassle started at check in reception saying we had booked b and b when he had booked half board. First night meal was lovely second night no dessert that we ordered and we had another guest that spent all evening swearing and humiliating his wife at the top of his voice all through our meal. Last evening we had to wait 45 minutes for our starter as the staff seemed only interested in sniffing around the owner and his friends who were also eating in the restaurant. Then to finish of the whole experience when we checked out we were faced with a £271 bill for our evening meals which we thought had been sorted at check in so again more hassle sorting this out again.

Lokasi adalah sempurna untuk pergi ke kedua-dua belah batu. Bilik bersih dengan katil yang selesa. Teres yang bagus untuk bersarapan dan juga beberapa biji bir lewat.. kakitangan yang sangat baik. Terutamanya seorang gadis bernama Milly di meja depan. Dia bagus untuk bercakap dan mendapatkan maklumat berguna tentang tempat untuk dikunjungi. 10/10.

環境：環境很棒，地理位置優越，離主街較近，房間景觀不錯。 衛生：很好 設施：設施齊全，好用 服務：酒店前台服務到位，有求必應。早餐不錯，但晚餐並不好。不要聽信網上的點評，這家的晚餐是真不行，每一種食材的搭配都非常離譜，價格也高。酒店周圍有不少餐廳，沒必要在酒店內用餐。 總體來說居住舒適，服務到位。

I decided after Stay 1 I wouldn't mind coming back... and in truth I did return later that week. So I was a repeat customer. Positives: -offered 2 PM late checkout as IHG Platinum -rooms are quiet -price was great and I got to earn IHG points Negatives: -no conditioner provided in the shower (if you're only going to provide two bottles in the shower to save on cost, make one conditioner!) -the mattress, a Pikolin, was definitely a budget mattress for a domestic audience. In the US, that mattress would be a problem for the hotel. Very, very hard. -they should install a credit card reader for their vending machine. I know Spain is a little behind on going 100% cashless, but I saw credit card readers on vending machines elsewhere so I think they would see the benefits of doing so. -they should just charge for parking. It's ”free” as it is, but most nights I could not get a spot and had to go into the neighborhood looking for one. -AC turns off after 10 hours regardless of what you do. So if you turn it on at 8 PM for an evening, it will turn off at 6 AM while you are still asleep, waking you up in a sweaty mess.

My favorite hotel of a long trip through Andalucia. Convenient to Tarifa, Vejer, Gibraltar, even Cadiz. Highly functional AC (air conditioning, not the name of the property). Free (although quite confusing) parking. Good bed and shower products. Room also gets very dark. There was some confusion as to whether I could use my $10 F&B Titanium credit for my hotel minibar. The check-in clerk said yes, the check-out clerk said no. This was a problem, as I had already relied on the advice of the check-in clerk. And the policy doesn't make sense — you want your guests blowing their free credit on high margin Pepsis rather than a made to order dinner. Another suggestion, perhaps that of an American — they should have a microwave somewhere in the building you can use. All in all, I will be back, if I have the chance.

Kleines gemütliches Hotel im Centro. Rosa spricht sehr gut deutsch und kümmert sich gerne. Zimmer sauber, schöne Dachterrasse. Jederzeit wieder!

I booked this for my husband and I but when they sent the confirmation it was only for 1 adult. Immediately I emailed them to advise the error. Two more emails sent and still waiting for a response!!!! Tried calling but also useless. When we arrived, explained the situation but they didn't care. Went on to charge 18€ for 2 days breakfast. I'll come onto that in a bit!!!! As soon as we got to the room, I emailed to complain and yes, still waiting for a response. The room.......beds squeaked every time you moved and the breaks didn't work so they moved all over the place. Half a toilet roll which was never replaced. Good job we take our own. Had to use the duvet as a second pillow. You'd think when cleaning the room the chambermaid would notice the lack of loo roll & clearly additional pillows were needed. On the last morning, I woke to a bed bug crawling up my arm. Breakfast...... diabolical. For the amount they charge it's a disgrace. The ”hot” food was cold. The milk was on the turn and the pastries were rubbish. Only 3 choice for cereal. The toasters were rubbish.

Disappointed with our stay once we realised that staff took no notice of our requests. Nice room, but marred by the fact that the air conditioning broke, and the hotel staff did absolutely nothing about it. There was also a couple in the room below us smoking **** on their patio, which stunk our room out, (window wide open because air con failed) and again, staff did nothing to stop this. When we complained about the lack of maintainance at check out the following morning, reception staff looked at me in amazement as clearly, she knew nothing about it, even when we told her we'd had no sleep at all and proceded to start to make a phone call ( to maintainance?) but we just walked off to be honest as we were leaving anyway. Average breakfast, no sauna or treatment room. This is one of the reasons we booked this hotel so we could have peace and quiet, and relaxing massages as treats. Poor gym with no air con and sun lounger mats for the pool we realised on the morning we were leaving, were stacked up in the rear of the restaurant, so we never used the pool because I suffer with back and hip problem so cannot lay directly on the hard plastic. We used the L shaped area with comfy cushions at the end of the pool bar to relax but when we came down to sit there on our last day, staff had taken all the cushions away, and put them in a cupboard in the gym area. Needless to say, we retrieved them and made ourselves comfortable. The bar area incidently outdoor was never staffed. Aside from our poor stay at the Exe, we thoroughly enjoyed our evening strolls into the vilage for evening meals, and can highly recommend Restaurante Yerbabuena which serves superb plates and the little pizza place next door but one is lovely The village locals are friendly, prices are low, and we also had a lovely morning at the zoo which is a rescue centre. We were just gutted the tiger cub was only 10 days old, so we couldnt hold her. Would we stay at the Exe again, ? On principle , no, as it seemed hotel staff couldn't have cared less.