Hotel berhampiran Plaza Europa, La Linea de la Concepcion

Second visit to the Sunborn hassle started at check in reception saying we had booked b and b when he had booked half board. First night meal was lovely second night no dessert that we ordered and we had another guest that spent all evening swearing and humiliating his wife at the top of his voice all through our meal. Last evening we had to wait 45 minutes for our starter as the staff seemed only interested in sniffing around the owner and his friends who were also eating in the restaurant. Then to finish of the whole experience when we checked out we were faced with a £271 bill for our evening meals which we thought had been sorted at check in so again more hassle sorting this out again.

Lokasi adalah sempurna untuk pergi ke kedua-dua belah batu. Bilik bersih dengan katil yang selesa. Teres yang bagus untuk bersarapan dan juga beberapa biji bir lewat.. kakitangan yang sangat baik. Terutamanya seorang gadis bernama Milly di meja depan. Dia bagus untuk bercakap dan mendapatkan maklumat berguna tentang tempat untuk dikunjungi. 10/10.

Always use The Eliott when in Gibraltar. Very friendly staff, modern and clean rooms and perfect location as it’s just off Main Street. Will definitely always return

I decided after Stay 1 I wouldn't mind coming back... and in truth I did return later that week. So I was a repeat customer. Positives: -offered 2 PM late checkout as IHG Platinum -rooms are quiet -price was great and I got to earn IHG points Negatives: -no conditioner provided in the shower (if you're only going to provide two bottles in the shower to save on cost, make one conditioner!) -the mattress, a Pikolin, was definitely a budget mattress for a domestic audience. In the US, that mattress would be a problem for the hotel. Very, very hard. -they should install a credit card reader for their vending machine. I know Spain is a little behind on going 100% cashless, but I saw credit card readers on vending machines elsewhere so I think they would see the benefits of doing so. -they should just charge for parking. It's ”free” as it is, but most nights I could not get a spot and had to go into the neighborhood looking for one. -AC turns off after 10 hours regardless of what you do. So if you turn it on at 8 PM for an evening, it will turn off at 6 AM while you are still asleep, waking you up in a sweaty mess.

I've got to say, this was one of the best hotels I have ever stayed at. The value for money is incredible, they have lodge style rooms, so ground floor level, walk in straight from your vehicle with your bags which I love, not having to schlep our bags through the hotel. The rooms are amazingly well equipped and very nice, loads of cushions, all you would expect from a class hotel and ours had a veranda with a table and chairs, then the extras, a Fridge, coffee machine :) with pods, great TV, great wifi, little toiletries and to top it off a robe and slippers (guess this was for the pool but too cold for the pool for me in January) The staff were very, very helpful, kind and caring, the bar etc is lovely to sit in and have a tipple, we didn't use the ****** as this was a work trip but we certainly would go back and stay again and maybe try the ****** :)

This is a lovely hotel…. Sp pretty with columns and alcoves. For the first night I booked dinner B&B….. the food was delicious! Dinner was 5 courses but included the best Broccoli au Gratin I ever tasted and included a glass of red wine. I expected the wine to be tough but it was actually very good! I did not try the open air swimming pool but in this heat it was an option … nearby beach was crowded and with fascinating container port nearby I found it hard to believe the water was bathing quality! 8€ taxi ride from bus station. Staff were unfailingly helpful and courteous. Next time I will ask for a room with a mountain-view. I stayed a second night … trip charged me a higher price? I also took their Day Excursion to Morocco…€72 but add on €40 for tips! It included return ferry, transport, guide and Moroccan lunch ( delicious) … driver, his friend, guide and me on a 32 seater bus! Obligatory “buy a carpet” talk at “craft school” ( Omg I bought a carpet!) … hold out for the trinkets shop on the way out!!! 4 hours to get back through customs … queues…. But it was fascinating v and an unexpected glimpse into border mentality. 4 layers … Moroccan military check, Moroccan police check, Spanish police check and Covid certificate check and final layer …. Spanish guards emptying and checking every car and finding something to throw away from everyone!!!! Two days feels like a wonderful week!

I booked this for my husband and I but when they sent the confirmation it was only for 1 adult. Immediately I emailed them to advise the error. Two more emails sent and still waiting for a response!!!! Tried calling but also useless. When we arrived, explained the situation but they didn't care. Went on to charge 18€ for 2 days breakfast. I'll come onto that in a bit!!!! As soon as we got to the room, I emailed to complain and yes, still waiting for a response. The room.......beds squeaked every time you moved and the breaks didn't work so they moved all over the place. Half a toilet roll which was never replaced. Good job we take our own. Had to use the duvet as a second pillow. You'd think when cleaning the room the chambermaid would notice the lack of loo roll & clearly additional pillows were needed. On the last morning, I woke to a bed bug crawling up my arm. Breakfast...... diabolical. For the amount they charge it's a disgrace. The ”hot” food was cold. The milk was on the turn and the pastries were rubbish. Only 3 choice for cereal. The toasters were rubbish.