Hotel berhampiran Kerk Sint-Jozef Werkman, Laakdal

Très bon hôtel, grande salle de bain avec douche + bainoire, lit très confortable, chambre spacieuse et très propre. Petit déjeuner convenable mais pas assez de tables, si on est nombreux à venir manger une certaines heures, on dois attendre qu'une table se libère.. Parking de l'hôtel très petit, obliger de se garer à l'arrière, à 500m de l'hôtel. Pas tres rassurant pour notre voiture..

I'll start by saying that the location of this hotel is fantastic, right near the river side so great view, lots of shopping area and restaurants and bars/pubs near by and really located in the center of Hasselt. The hotel is very small and cozy, WiFi is fast and stable and staff are really nice and speak English fluently. Breakfast is really nice, fresh and enough options to choose from and the hotel bar in the evening is great to collaborate with colleagues over a fine Belgian beer or few ;) The rooms are small but OK the only thing is the really poor water pressure and the terrible noise of the aircon during hot days.

We stayed here as a family of three. Half way though the evening we were disrupted by our super loud, drunk neighbors who brought their speakers and made sooo much noise! Walls are paper thin and when one door slams your entire bed board shakes like an earth quake. Reception didn’t do much about the noise. They phoned our neighbors who of course didn’t listen. Instead banged on our wall. Our toddler didn’t know what was going on and was very upset. We then asked to move room. Other than that the hotel didn’t take action regarding these drunk party animals who also trashed the hallway, elevator from downstairs to upstairs with nuts. The hotel itself is brand new, very clean, great location. But I’m afraid these paper thin walls will cause so much distraction in the future. Try it..test it. Slam a door and lean against your bed board to find it vibrating. Also the mattresses keeps sliding off the bed. Not very safe for kids. Also the wheelchair ramp and stairs at the reception are super dangerous. No hand rail or mark to see the elevation difference and I tripped over it. I won’t be the last person the face plant myself onto a tiled reception floor… Conclusion: brand new hotel, great location but beware of possible noise disrupting your nights sleep.

Well located in the centre of town, let down by shockingly poor staff (of whom there are too few). Check in was initially OK, but there was a problem with the plumbing in the room so a new room was requested - no apology, just a slightly grumpy offer of a replacement. The key to the new room didn't work. so yet another trip to reception (and yet another wait behind other guests checking in). Again, no explanation, no apology, just a rather slowly produced new key. New key a to a DOWNGRADED room - from a double to a twin. Later - but only around 21:00 - my colleagues and I returned from dinner (they don't provide evening meals) to find the entire reception/bar/breakfast floor completely deserted. Not a living sole anywhere. We wating, then we rang the bell, waiting a little longer, rang the bell again. Eventually, having explored the entire floor including the kitchens, I rang the number at reception - which necessitated an expensive call from my non-Belgian mobile. Nothing - just a recorded message and music-on-hold. Having tried that a second time, we just helped ourselves behind the bar and left a note of what we drank. As we were finishing our drinks, a receptionist finally turned up and just told us there had been an emergency so she had to leave - said we should have just waited for her. Again no apology. Although we have a corporate rate, there's no way I would stay again.