Hotel Mesra keluarga di Labuan Bajo

Really really love my experience here!! I knew Ayana was good and I even saw some videos online yett I was still sooooo impressed when I arrived there. We did some water activity which were really fun. The service was good and this has become a special place for us! If there is one thing that can be improved is the breakfast, we felt like it was just so so in comparison to all the other things that we experienced there. Thanks Ayana!!

10天峇里島旅行中最滿意的一家酒店，絕對的物超所值！非常喜歡酒店原生態和傳統文化保護的概念，整個酒店衹有20幾個獨立的小別墅組成，酒店工作人員的數量是客人的兩倍之多。幾個點我們覺得相比較其他luxury酒店做的非常好：1. 全程管家服務，我們的管家Diaz非常棒，幫我們訂第二天早起出遊的早餐盒準備了四個之多，水果酸奶本尼迪克蛋一應俱全，還準備好毛巾一早在lobby送我們；並且在所有的緊急服務都相應的非常好，住下發現第二天要用的現金不夠，問小哥能不能幫忙找車，他不僅安排了酒店的shuttle bus帶我們去鎮上還跟司機兩個人陪着我們取好錢買好防曬霜把我們帶回來，獨自出行的三個女孩子真的覺得很安心。最後離開前小哥整理了房間裏丟下的東西還拍給我看，知道里面有一個充電線是有用的之後還自己騎摩託給我送來了機場。2. 酒店的風景非常美，在這裏看到了印尼之旅最美的落日，步行可達沙灘並且酒店每天下午茶都會安排在不一樣的地方，第一天在棧橋旁邊，第二天在私家沙灘，酒店開船給送去的，五個工作人員陪着我們三個喝茶看日落還給拍了非常棒的照片，然後開車給接回來。3.完全不用擔心酒店沒事做，槳板，透明底獨木船，浮潛，透明健身房面朝大海，自行車都是免費的，還有早晨的瑜伽課而且酒店的浮潛點就在一個巨大的珊瑚花園上面，還可以喂小魚，我們浮潛的時候一直有管家在岸上看着，沒有浪，很安全。除了貴沒有缺點，還會再來～

As a Marriott Bonvoy Titanium Elite member who has stayed at over 300 Marriott properties worldwide, I can confidently say that TA'AKTANA, a Luxury Collection Resort & Spa in Labuan Bajo, Indonesia, now ranks as my absolute favorite. Our recent six-night stay with our young family (boys aged 2 & 4) was nothing short of extraordinary, setting new standards for luxury hospitality. The excellence began before we even entered the terminal, with staff greeting us at the jetway of our arriving flight from Bali – a level of service rarely seen even at the world's most prestigious properties. We were swiftly escorted to an air-conditioned van while they handled all our belongings, setting the tone for the impeccable service that would define our entire stay. The Property and Accommodations: The resort's stunning beauty surpasses what photos and videos can capture. We were graciously upgraded to a one-bedroom villa, where our dedicated butler, Noni, conducted our check-in with seamless efficiency. Despite visiting during the January monsoon season, we were blessed with excellent weather, though the attentive staff had indoor activities prepared just in case. Dining Excellence: The breakfast service at TA'AKTANA rivals the finest I've experienced at Ritz-Carlton, Four Seasons, and Aman properties worldwide. Special recognition goes to Desy, Julio, and Chef Andi at Leros restaurant for their exceptional attention to detail, particularly in accommodating my youngest son's dairy and egg allergies. The Pool Bar and Coffee Roaster experience, enhanced by the outstanding service from Wahyu and Welem, elevated our poolside relaxation to new heights. Outstanding Kid's Club: The Kid's Club staff, especially Ima, Tri, and Astri, provided our boys with an unforgettable vacation experience, treating them with genuine care and creating engaging activities that kept them thoroughly entertained. Exceptional Service During Unexpected Circumstances: When my wife fell ill during our stay, the staff's response demonstrated their true commitment to guest care. Our butler Noni coordinated in-room dining, arranged a visit with the on-site doctor (a remarkable amenity), and personally delivered medicine to our villa. This level of attentive care truly sets TA'AKTANA apart. Personal Touches: What struck me most was how the entire staff knew our family members by name, especially our young boys. The property's quieter period following the holiday season allowed for extraordinarily personalized attention from every staff member we encountered. The Resort Experience: Inspired by the spider web-shaped Lingko rice terraces of Flores, TA'AKTANA seamlessly blends luxury with local heritage. The Olympic-sized swimming pool, thoughtfully designed Kids Club, and breathtaking sunset views from the overwater bar create a perfect balance of relaxation and activity. Final Verdict: TA'AKTANA has masterfully created what I can only describe as a ”White Lotus experience without the drama!”

Amazing hotel with friendly and helpful staff, love this hotel, definitely will comeback and highly recommended, thank you to all staff especially Agnes,Novi, Yowhan and not forgetting the handsome Putra for taking our beautiful photos, thumbs up to everyone for the good hospitality rendered throughout our stay and also for the birthday celebration for my good friend 🥰