Hotel berhampiran Alhamra Art Center, Lahore

Staff is very friendly and accommodating. However, ”Outside food is not allowed”, I was refused entry with a sandwich in my hand, so had to have my dinner in the parking lot.

super professional staff. decent breakfast. rooms feel a bit dated but not annoying. staff is very knowledgeable . location doesn't have too many resturants nearby.

Despite the design of the hotel are good, with many different choices of restaurants but I need to complain the counter staffs' service. Moving slow and face look cold, not active nor friendly, suggest to have some training to enhance their attitude and procedure. I visit twice but each time we took long time when check-in. Otherwise the room and facilities are okay. Not very recommended until they could improve service quality and staffs attitude.

Excellent visit. Will definitely recommend and visit again. …………………………… Food was also good. ………………………………………………………………. Right in the middle of the city. Easily accessible to visit anywhere in Lahore. - Value for money - Good housekeeping Service

I am currently staying at this hotel. It is now 3:30am and I so upset with this hotel I’m reaching out to others not to book and have the experience I am having. We are a group of the 3 currently touring Pakistan by road. We stated our journey by road from Karachi and are currently staying here in Lahore. Firstly , we booked for 4 ppl however one of our friends couldn’t make it. Other hotels we have stayed at have reached out on the *********** platform and asked if we required anything before our arrival such as an airport transfer or what is our eta to the hotel. Park Lane simply sent a message explaining that should you not checkin by 4pm your booking will be cancelled. This caused me serious anxiety and added unnecessary stress. I rang the hotel and told them we are definitely coming and not to cancel. We thankfully arrived and was told that we only have one room booked. This was then changed to you have two double rooms booked. At no time were we asked about the 4th person and we have now paid for our friend in his absence. Next the rooms , yes we are sharing beds. We asked about our selected twin rooms , however was told simply that these have been prioritised for the pakistan under 19’s cricket team who are staying at same. We were given the option of having a spare mattress out in the room. The porter did bring up however this was retuned due to the horrid smell emanating from it. I don’t think it has been cleaned. The reason I am up is that the air conditioning unit doesn’t work. Instead there is a vent in the room blowing air , this air has a stench. This is simply not a the quality i had expected from a hotel in Gulberg. I have asked 5 times for our room to be f cleaned today and to be provided with clean towels and toilet paper. My requests were simply ignored. The rooms are really outdated. The bathrooms are much worse. They do not even have the basic shampoo and shower gels you would expect from a hotel which advertises it self as exceptional. The smell is now unbearable. I have a sour throat and deeply regret booking this hotel. For me it’s not my first visit to Lahore. For my friends it is and they will not be coming again. So far we have stayed in such amazing hotels with amazing staff reaching out to make your stay as comfortable and pleasant as possible. This is not the case with Park Lane, most of the staff just stare at you. As a foreigner, this hotel has made me feel like I’m not wanted in Pakistan. The breakfast consists of mainly a lunch menu with limited items for foreigners like a continental breakfast. There is no coffee facilities in room or at breakfast. The pillows are soo hard and big you get neck strain. If you are thinking of booking this hotel , DO NOT , save your health , money and insanity . There are some amazing Hotels in Lahore or a fraction of the cost. Also internet is terrible , disconnects every couple of minutes

A cosy hotel with excellent facilities and central location . Everything is provided in the hotel with a big smile . It was a great experience staying in the hotel with fast internet service and a well laid out daily breakfast . The room service restaurant serves delicious food . Rooms are clean and big in size -the only downside was the towels are worn out and the hotel management must replace worn out towels with fresh new ones on regular basis . Need to than Usama and Numan at the front office for their assistance , to Saddam and Sabir in housekeeping for acceding to our requests for additional tea facilities etc and Amannat at the brekafast restaurant daily providing our specific food . A Big Thank You !

I stayed here for more than a month. The whole stay has been amazing. Mr. Khurram DM has been very courteous and helpful during the whole stay. Highly recommended due to it's location and highly courteous staff. Can't wait to visit next time.

A very pleasant stay all-round. The entirety of what I personally witnessed during my stay at hotel Nova, from the room and ensuite, to the lobby and 5th floor breakfast area was that it was impeccably clean, and as for the overall design, it was certainly to my taste, with crisp decor throughout. The room was well sized and included all the necessities, and beyond that already stipulated was the professionalism and intelligent mannerism of the owner who was very welcoming. As such I would of course recommend this hotel to all those seeking a comfortable stay in Lahore.

在巴基斯坦住過很多民宿，個人感覺這是最好的一家，不是像我之前住過的那種老房子，這家房子很新，乾淨又衞生，讓人感覺很舒服，還有持槍警察，真不錯。 胃不舒服老闆娘還給拿的葯，非常感謝🙏 祝老闆生意興隆！下次再來～