Hotel berhampiran Buckingham Terror, Lakeland

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My family stayed here for 2 nights while in town for a dance competition. There were 6 of us, so I booked what was described as a family room with 2 bedrooms, a living area and bathroom. When we arrived, the staff was friendly. We got to the room to find a single room with one king and one queen. Definitely not large enough for my family of 6, nor what was described during booking. We had to book a second room, making this trip over $1,000 for 2 nights! The rates had been increased due to the strawberry festival, which should be considered price gouging and be illegal. In terms of accommodations, the beds were comfortable. The pillows were standard pancake pillows. The shower was impossible for an adult because the straight curtain rod caused the curtain to suction to you. It was the equivalent of wrestling an octopus. The towels were insanely small and very rough. There was no ventilation fan in the bathroom either, so trying to get dressed in there after a steamy shower was difficult. The breakfast was extremely basic. No pancakes, waffles, english muffins, etc. They offered a Jimmy Dean breakfast sandwich, blueberry muffin or stale toast. They had fruit cups, yogurt, hard granola bars, 3 types of cereal and oatmeal pouches. All in all, this is a pretty basic hotel. For the price that I paid, I expected so much more in all aspects. If I'm ever in the Lakeland area again, I definitely would avoid this location, just knowing that I could potentially get so much more from somewhere else.

Clean and friendly staff. Not much to say other than being clean with no issues at all. Staff was always friendly and the breakfast was decent. The only slightly negative thing I’ll say is the pool closed for 9 which didn’t seem normal from past experiences

Hôtel tout récent, quelques petits détails à travailler de nouveau, que l’hôtel a vraiment très bien pris en compte. Malheureusement un voyageur avant nous a fait laver ses vêtements qui était je pense infesté de punaises de lit. Nous avons eu donc le malheur d’en avoir une dans nos vêtements. Mais sinon l’hôtel est vraiment parfait le meilleur hôtel de Winter Haven j’espère que les prix ne changeront pas 😅

I am a Hilton Honors Diamond member. I enjoy staying at different properties across Hilton's portfolio. On a recent leisure Amtrak trip I decided to visit Winter Haven, and chose this property as it appeared relatively close to the station and nearby many chain restaurants. The walk between the station and the hotel looked to be a little dangerous, as there are no sidewalks on the road west of US 17. So I called Uber, and a short ride brought me to this hotel. I had checked in online the day before and chose my room, so I went directly there upon arrival using the Digital Key. The room was certainly ample for my needs and provided a good night's sleep. The bathroom was clean and had good counter space. No issues with hot water. The area is a busy commercial district, and as such there was a lot of traffic making it difficult to cross the street when going to my dinner place of choice. Spring Break in Winter Haven? Breakfast in the morning was good and it tided me over until my next meal back on the Amtrak train later on. Since I had enough time and the weather was beautiful, I decided to risk walking carefully back to the station. My concern with the walk along R Street was not my biggest problem. It turned out that there was heavy intersection construction at Cypress Gardens Blvd. & US 17, and all sidewalks and crosswalks were technically closed. With a suitcase it wasn't easy dodging the cones but I made it. Should have sprung for the car service in this direction too. Overall I recommend this property and would stay there again.

房間很乾凈，留下每天供應冰水和橘子🍊