Terokai Ulasan Tetamu Hotel di Lakeland

Suburban Studios Lakeland North I-4
2.6/583 Ulasan
My name is Marva Pringle, and I am writing regarding a very serious issue. On Tuesday October 11. 2022, the Suburban Extended Hotel withdrew $148.74 from my bank account at MidFlorida Credit Union in Lakeland, FL. I spoke to Heather at the front desk, and advised her of the missing funds from my account, and the bank representative also advised her. Ms. Heather said the funds were not showing on the Hotel's accounting site, and she will contact Kayla who is the Hotel Manager. Ms. Heather texted and called the manager- Kayla multiple times and she did not respond. I left my contact information and asked her to have the manager to contact me, and also paid an additional $50 to cover that night. This evening I went to the office and spoke to both Kayla and Heather and advised them that the bank said the funds of $148.74 were taken from my account. The bank representative said they are going to launch a dispute, because the hotel took the money. The manager Kayla was very rude and disrespectful and insisted that I pay another $50 at the hotel tonight, and I need to pay for a week tomorrow otherwise she I will have to leave. Kayla was also disrespectful to the employee Heather as well, and proceeded to leave and slammed the door in Heather's face. I decided to pay the $50 so that I can have somewhere to stay the night. Her behavior was quite rude, as she told me that she is not giving me back any money, and I need to check with the bank. I would like this issue resolved immediately, and would like the money that was deducted from my account refunded ASAP. If this matter is not resolved ASAP, I am going to seek legal counsel for my funds.

Soalan yang Kerap Ditanya

  • Bagaimanakah cara untuk menempah hotel di Trip.com?

    Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.

  • Bagaimanakah cara untuk mendapatkan tawaran hotel di Trip.com?

    Terdapat beberapa cara untuk mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.

  • Di manakah boleh saya temukan tawaran hotel di Trip.com?

    Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.

  • Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?

    Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.

  • Berapa banyakkah hotel yang tersenarai di Trip.com?

    Terdapat lebih 5,000,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!

  • Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?

    Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.

  • Bagaimanakah cara untuk menghubungi perkhidmatan pelanggan Trip.com?

    Anda boleh menghubungi perkhidmatan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.