Hotel berhampiran ARTneo Museum of Northeast Ohio Art, Lakewood

It was a little difficult to find. Its located in a very nice neighborhood, very clean and pleasant looking. The hotel itself looks older. Painted over lots of times. I reserved a smoking room with a queen bed because i only needed an overnight stay. Its a small room, with tv, ac unit, and a bathroom and shower stall. The room said it included breakfast, which was an absolute bonus as that meant one less thing to stop for. I was notified the following morning that breakfast was not being offered vecause 'of covid' and they hadn't offered breakfast in 2 years. In the breakfast room there were numerous rolls of what looked like old carpet. I was not made aware of this when checking in. The sheets were stained, as were bits of the carpet in the room. There was also no garbage can in the room - which is more of a convenience thing I suppose, and no refrigerator or microwave (I was not expecting these amenities, but I was hopeful). The room included some towels and toiletries along with a hairdryer which I did not use. I think this is canon for ”you get what you pay for”.

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In Ohio to spend the holidays with family, our morning flight home was cancelled for the second time after our arrival at the airport. We sought a hotel with an airport shuttle and restaurants within walking distance; Check & check!.The staff were above & beyond kind and accommodating. The lobby and our room were very clean and the chaise and bed so comfortable. Excellent, warm hospitality - I felt as though I was in a far more expensive hotel!

Decided to spend the night last minute after driving 1.5 hours to north Olmsted to buy a car. This was the only well rated hotel pet friendly nearby. Plus we normally stay at Hilton properties anyways. First off $164 AAA rate seemed high. Second shortly after getting into the room we notice sweaty yellowed pillows and streaks of something running down the wall beside the bed. We went to front desk and told them. Maintenance comes checks it out and says it's verified you guys didn't make the mess and cleaning should have done a better job. NO one offered to move our room, made us sleep in the dirty room. Did not offer compensation. We check out the next morning and complain about the problem and the fact no one offered a compensation or change of room and there were more rooms. The front desk on duty said ”there was nothing they could do and the manager wouldn't be in for 2 days” No manager for days is only part of the problem!!

My daughter and I stayed here for a week while my husband had open heart surgery at the Cleveland Clinic. It gave us the space we needed and a kitchette with a dorm size refrigerator and small microwave and sink. The beds were very comfortable and there was plenty of drawer space and even a safe. They provide two tvs, one in the living room and one in the bedroom., offering over 100 channels. In the bathroom there was a digital scale (needed batteries) and a lighted makeup mirror but neither worked. Good quality shampoo, conditioner, lotion, and hand soap were available in dispensers. The slippery tub slopes down and the shower head fell off several times, not the safest. There were no plates nor silverware provided, so we walked about a mile down the road to Aldi's to buy some paper plates and food after spending $150 for 2 entrees and a couple glasses of wine in their expensive restaurant. Breakfast is not included either, but none of the hotels on campus offer free breakfast. It's not the safest area as there are many panhandlers on the streets, but the hospital offers a shuttle to on campus facilities. They do not have an airport shuttle but an uber costs $25-40. Maria from Poland was a very efficient and thorough housekeeper. Our room was cleaned every day except Saturday. The gym offers elliptical machine, treadmills, free weights and a weightlifting machine, a scale, a water bubbler and a bathroom. They have valet parking, but we didn't use it. The front desk staff were helpful and held our luggage for us for an hour or so after we checked out and before my husband was discharged. I would stay here again for a long stay with family, simply for the convenience of being in a block away from the hospital and having the additional space with a small kitchette.

Hotel kegemaran saya berhampiran Downtown. Sentiasa sangat bagus untuk tinggal di sana. Saya sering tinggal di sana apabila saya berada di bandar.

Room was very comfy . No complaints. Nice and clean room

#好評#對性價比，梳洗用品，位置，鄰近店舖，隔音，床品舒適度滿意；酒店前台服务好，卫生干净房间不错？酒店设施较齐全，下次再来吧。旅行来看朋友，选择这里方便！值得推荐的酒店！就是前台登记服务到0点不太方便。