Hotel berhampiran Kuil Cham Shan, Niagara Falls

The hotel looks like a fancy mountain lodge. Everything was very clean and the room was incredibly spacious. 15 minute walk to the incline railway down to the falls. Excellent on site restaurant.

Unbeatable Views, But Lacks 4-Star Standards The absolute highlight of this hotel is the view—the sight of Niagara Falls from the property is truly unbeatable and breathtaking. Unfortunately, the rest of the experience did not match up. Having stayed at many other 4-star hotels, this property simply does not meet those standards. A major drawback is the parking situation; there are no complimentary parking facilities, and we were required to pay extra to park off-site.staff are mostly friendly and helpful, a staff appeared not so smiling at reception when we checkin. For a hotel of this rating, you expect a higher level of convenience and quality. You are definitely paying for the view here, rather than a premium hotel experience.

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

Great location, walking distance to attractions and falls. Room was spacious and clean. Had microwave, coffee machine and fridge. Only downside was there was not much power outlet to charge phones or even to plug the coffee machine, just used the 2 sockets on the lamp. Many parking spaces if have car (able to park until1300 on check out day even after checking out). Staff were nice, service was great (asked for a couple more things such as coffee, toileteries and towels for a family of 4 and was delivered to the room quickly). Accessed the small but fairly equipped gym, indoor/outdoor pool with hot tub and sauna.

Horrible room #210. View was a window washing stage right at window. Compressor or machine of some kind ran all night. Hotel was booked solid with competitions and other Wyndham hotel guests were there due to water problems at hotel. I booked early so should have gat a decent room. Booked for 3 nights, left after 2. Felt like the worst room in the basement!! Have been numerous time with no issues at all. Ruined my birthday weekend. Maybe because we booked through you…is that possible??

The hotel location is around 5-8 minutes on foot to the Niagara Falls Ferry so it’s very convenient. I can’t say the room they gave me was the best, the “view” was of the pool, there were fruit flies, the ventilation in the bathroom released a really musty odor if not turned on, and the floors were not very clean. Overall 6.8/10.

We have been upgraded and moved to Hilton Niagara Falls/Fallsview Hotel & Suites as per front desk staff. And as a Hilton Honor member, the service we have received was excellent.

initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait staff was very helpful and polite perfect hotel away from tourist crowds parking is additional 15$ onsite rooms are clean and good there is no smoking or bad smell in rooms rooms with balcony have a view view shows river amd part of falls awesome hotel prices high on weekends otherwise better than big brands hotel was a piece of mind

What they say about first impressions rings true here. Our room was on the second floor in a corner, and to get there, we had to walk through clouds of cigarette smoke from the many people smoking outside their rooms. And right by our door, there was a bucket of still smoldering cigarette butts. The room was okay, but not the cleanest. There were a lot of assorted hairs on the bathroom floor, and the ceiling fan had not been cleaned for years. The only window in the room had also not been cleaned in a very long time. And it was seriously lacking in amenities. There was no coffee maker, but we did manage to borrow a kettle from the front desk. The television had no channels and only had streaming services. Luckily, some previous customer left themselves logged in to Apple TV. Wayne, if you are reading this, thanks! And the breakfast were very basic - frozen waffles or toast. Next time we are in Niagara Falls area, we will definitely be looking elsewhere.

Nice property and location. Just a short ride to Clifton Hills and the Falls. Staff was accommodating and rectified issues with additional charges in a timely manner. Will certainly stay there again.