Hotel berhampiran Tempat Keramat Mactan, Bandar Lapu-Lapu
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9.2/10
Hebat
VVanessaChengOur stay at the resort was truly delightful, thanks to the exceptional service provided by the staff. From the moment we arrived, we were greeted with warm smiles and accommodating assistance as they made every effort to fulfill our requests. The added amenities in the garden, including archery, badminton, and a chess set, were a fantastic bonus that enhanced our experience.
The service throughout our stay was impeccable, and our hotel room was spotless, contributing to a comfortable and pleasant visit. We are particularly grateful for the staff's thoughtful reminder about the local celebration on our checkout day. Their timely advice to allocate extra travel time to the airport due to potential road blockages was crucial and very much appreciated.
We thoroughly enjoyed our time and made wonderful memories at the resort. If there's one aspect we would highlight for improvement, it would be our room allocation. We had originally booked a balcony ocean view room, but were given a room with only a partial ocean view due to high occupancy. While this was a bit disappointing, we believe this is more of a management issue rather than a reflection on the hardworking ground staff who did everything possible to make our stay enjoyable.
Overall, our experience at the resort was fantastic, and the dedication and friendliness of the staff made it unforgettable. We look forward to visiting again in the future and hope to enjoy the full ocean view we initially anticipated.
9.2/10
Hebat
KKD21Shangri-La Mactan was paradise! Crystal-clear beach, endless toddler fun at Adventure Zone, and serene Ocean Wing views. Perfect family escape—our 4yo and 6mo loved every moment!
9.1/10
Hebat
PPengguna TetamuThis place was amazing. I don't write reviews but I have too for this place. Staff was very friendly even the gardeners were friendly, and the service was amazing. From all the places I stayed in Cebu this is our favorite.
9.0/10
Hebat
MMzcindyongI recently stayed at Bluewater Maribago and had an overall pleasant experience. The resort offers a relaxing atmosphere with strong hospitality standards and several standout features, though there are also areas that could benefit from improvement.
What I Liked
1. Excellent service and hospitality, especially at the Oyster Bar. The staff were attentive, warm, and professional, which truly elevated the dining experience.
2. Newly refurbished modern rooms that feel fresh, clean, and well-designed for comfort.
3. Convenient buggy service around the property, which makes getting around easy and enjoyable.
4. Lifeguards stationed at all pools and swimming areas, providing reassurance and a strong sense of safety for guests.
5. Anuma Spa’s ambience and treatment selection, which offer a relaxing environment with a wide range of spa services to choose from.
Areas for Improvement
1. Breakfast management during peak hours needs significant improvement. Around 8:30 AM, the breakfast area becomes very busy, and food replenishment is slow. For example, while there are three hot steamers dedicated to eggs, bacon — a hot favorite — is served on a small plate that gets wiped out within seconds. Food supply and quality control during peak periods should be better managed to ensure consistency. The bread selection, however, is excellent and deserves recognition.
2. Security procedures may unintentionally compromise guest privacy. Guests are frequently asked to state their room number when leaving the lobby, and again when entering through the guardhouse — first to taxi drivers and then to security officers. This means multiple strangers may overhear room numbers, which raises safety and privacy concerns. A more discreet verification process would enhance guest security.
3. Spa promotions for in-house guests are lacking. While the spa experience is excellent, there are currently no exclusive perks for staying guests. Introducing options such as an early bird discount (e.g., 10:00 AM–3:00 PM) or curated half-day and full-day “head-to-toe recharge” packages would be attractive. The spa pricing is relatively high compared to comparable standard spas outside the hotel, so value-added incentives for in-house guests would make the experience even more appealing.
Overall, Bluewater Maribago offers a comfortable and well-maintained resort experience with strong service standards. With improvements in breakfast management, privacy-focused security procedures, and enhanced spa promotions for in-house guests, the resort could further elevate its guest experience.
8.5/10
Sangat Baik
JJpg ZanoriaOur stay at Dusit Thani was overall pleasant. The rooms were comfortable, the property was well-maintained, and the general ambiance met our expectations for a relaxing stay.
However, the check-in experience was quite challenging. I was not physically present during check-in as my family arrived ahead of me. Despite sending an email and making a call to authorize them, the front desk did not allow my family to check in on my behalf. This caused unnecessary inconvenience and delay.
While I understand the importance of security, the process felt overly rigid and left me uncomfortable with the lack of flexibility and trust extended to guests, especially for pre-booked and confirmed reservations with clear communication.
For guests booking multiple rooms or arriving separately, I strongly recommend registering the actual guests who will be staying in each room in advance to avoid similar issues.
Overall, the stay itself was enjoyable, but I hope the hotel can improve its check-in procedures to be more guest-friendly while still maintaining security.
8.3/10
Sangat Baik
AAina M. L. LoronaI had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
8.3/10
Sangat Baik
FFatima1977I only stayed overnight only before my flight hoingback to japan .the price of the hotel was reasonable and it was elegant inside the room and very clean ..i dont feel bored they hava billiards and darts in there amenities and we also siting in the pool..the good points staying at the hotel it was near at the Mactan Airport..i recommend this place🥰🥰🥰👍👍👍
8.1/10
Sangat Baik
AArt F.The rooms are excellent, spacious and comfortable, and the bathroom is huge.
On the second day we could not get the staff to clean up the room, for some reason everyone else was a priority. But the rest of the services were great and the staff overall are as welcoming and friendly as Filipinos can be.
The location was the major let down for us as there is no beach in reality, which is what we booked for. There is a tiny area of beach access completely covered with algae and littered with boats. You can only hope on an island tour if you want to spend time in an actual White Sand beach.
Also you have to chance walking with no sidewalk dodging cars if you want to go eat anywhere else.
7.6/10
Baik
PPengguna TetamuPlace is good, location were improved. Cleanliness is there. For service, it is actually not a top tier for me as receptionist are not really professional but they are good. For amenities it’s not complete, plus Wi-Fi is so slow can’t even reach the room, no YouTube and Netflix during our stay. Food in the pantry sa not complete.
7.6/10
Baik
MMixedmuseWe truly wanted to love this accommodation! There are definitely some fantastic elements here, and I want to highlight the positives first.
The customer service team was wonderful—friendly and genuinely committed to fixing our concerns, which we really appreciated. The room itself, once we finally settled in, was quite comfortable! We enjoyed the nice view, and the bed and linens were absolutely great, leading to a good night's sleep. These factors were ultimately why we were able to comfortably complete our 3-day booking.
However, I have to be completely frank about the initial experience. It was quite unacceptable and disappointing that the room assigned upon check-in felt totally unprepared for our arrival.
⚠️ The journey to the room, while clearly marked, was still a lengthy challenge, requiring us to navigate ”corridors, two elevators, and a strong chemical smell,” only to arrive at a room that, unfortunately, smelled distinctly of sewage.
This initial discovery, after that long route, was genuinely distressing, and I sincerely hope the team ensures this doesn't happen to future guests.
We gave them a chance to fix it, and they graciously found us a new room on a higher floor. While the new room was lovely, the trek to it was just as long, if not longer, and still involved a complex route of corridors and elevators.
My hope is that the management will take this feedback to heart and ensure the initial room preparation is flawless for all future guests.
In summary: Fantastic, helpful staff and a great, comfortable room (once settled), but the journey to the room and the initial room preparation needs serious, immediate attention.
Soalan Lazim Tentang Tempat Keramat Mactan
Apakah tempat penginapan terbaik di Lapu-Lapu City?
Beberapa tempat penginapan terbaik di Lapu-Lapu City terletak berhampiran tarikan popular seperti Mactan, sekali gus memudahkan akses ke lokasi utama dan kemudahan penting.
Apakah hotel yang popular di Lapu-Lapu City?
Lapu-Lapu City mempunyai banyak hotel yang popular. Sama ada anda melancong atas urusan perniagaan ataupun bercuti, Bluewater Maribago Beach Resort (daripada AU$ 130), Mercure Mactan Cebu (daripada AU$ 84) dan Crown Regency Suites Mactan (daripada AU$ 35) merupakan hotel pilihan.
Manakah hotel di Lapu-Lapu City membenarkan bawa haiwan peliharaan?
AOSMEC Pool Camp Hotel (daripada AU$ 15), Laciaville Resort and Hotel (daripada AU$ 120) dan BnT Inn Cebu powered by Cocotel (daripada AU$ 46) membenarkan bawa haiwan peliharaan. Bawa haiwan peliharaan anda menginap bersama!
Manakah hotel di Lapu-Lapu City mempunyai spa yang berbaloi untuk dialami?
Berasa letih selepas perjalanan? Bluewater Maribago Beach Resort (daripada AU$ 130), Mercure Mactan Cebu (daripada AU$ 84) dan Shangri-La Mactan, Cebu (daripada AU$ 284) menyediakan khidmat spa bertaraf tinggi.
Manakah hotel di Lapu-Lapu City yang mempunyai kolam renang?
Bluewater Maribago Beach Resort (daripada AU$ 130), Mercure Mactan Cebu (daripada AU$ 84) dan Shangri-La Mactan, Cebu (daripada AU$ 284) ialah hotel yang mempunyai kolam renang. Menginaplah di mana-mana satu hotel ini untuk berseronok di kolam renang!
Manakah hotel di Lapu-Lapu City yang menyediakan sarapan pagi yang sangat baik?
Shangri-La Mactan, Cebu (daripada AU$ 284),Sheraton Cebu Mactan Resort (daripada AU$ 255) dan The Reef Island Resort Mactan, Cebu (daripada AU$ 198) menyediakan sarapan pagi berkualiti tinggi. Mulakan hari anda dengan sarapan pagi yang enak!
Bagaimana mendapatkan tawaran hebat untuk hotel di Lapu-Lapu City?
Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia di Trip.com.
Maklumat Hotel Bandar Lapu-Lapu dekat Tempat Keramat Mactan
| Bilangan Ulasan | 13,429 |
|---|---|
| Bilangan Hotel | 205 |
| Harga Purata (Hari Bekerja) | AU$ 102 |
| Harga Purata (Hujung Minggu) | AU$ 104 |