Hotel berhampiran Tempat Keramat Mactan, Bandar Lapu-Lapu

Not the first time staying here, and will go back again. Location is perfect, all the necessities can be found within a walking distance. Amenities: All the important amenities are available except for hand towels and you have to beg for towels and pretty much the replenishment of amenities after the room is cleaned, far different from the last time when it was still Belmont. First room we were given had a very mouldy smell and which gave the kids and I instant headaches. They eventually changed it after about 4 hours of waiting and intervention by Trip.com. This really put a damper on things. Breakfast: Great, the variety is good, but it’s the same pretty much everyday. The beach: Within 5 minutes walk, but don’t you dare lose of misplace the beach pass paper tag, they’re very uptight about it. The beach if not the best beach, very rocky which makes swimming pretty uncomfortable. However, the pool area is awesome and there are sun loungers all around and that makes up for the unpleasant beach. They provide swimming towels too! I must say it has developed a lot since the last time I was here and I can only hope they will keep improving.

We enjoyed our overnight stay at Savoy. The staff are very accommodating, the room is clean as well as the surroundings. Fast food/ stalls (jollibee, mcdo, 7eleven, starbucks,etc.) are also very accessible.

We stayed 9 nights ending today 2/23/2026. Picked the hotel because I read very good reviews on Trip.com and because of its proximity to the airport. Surprised that traffic on the Sunday evening of our arrival was really horrible and thought I had blown it with my hotel choice. I was delighted to discover the LG Garden Walk directly across the street with so many good restaurants, shops of many kinds and the incredible interesting nearby sites. The staff was exemplary, upholding the highest standards of hospitality and kindness that the Philippine people are known for. I would definitely stay here again. Loved this hotel very much!

It is a nice location to travel to town or even just stay in the hotel. The breakfast has variety choices and wont get bored easily. For the photo of the towel, actually we request for 2 more bottle of mineral water but I don’t know why the house keeping talk about towel. And we check in for two adult but the house keeper insist only give one towel and not even a hand towel. At the end, we call to receiptionist to request the towel and they mentioned they suppose to provide 2 towels. Their internal communication within department shall be enhanced for this. Others cleanliness and hygiene is still acceptable

The pool was under renovation when we checked in. The beach area was open only until 6 p.m. but the guard gave us until 6:30 to enjoy the waters. Check in with Ali was hassle free and the maintenance personnel promptly addressed our concern involving the toilet even when it was close to midnight. Buffet breakfast was nothing special but they do serve decent brewed coffee. I love that they have available water near the elevator on each floor. Will I take my kids back here? Maybe. But perhaps we will check out other resorts in the area first before coming back.

Biggest downside is AC unit is mounted on the wall, inside the room that makes very loud noise , maybe a portable or ceiling fan could help air circulation without the need of AC at night.  Close to the airport which is a plus. Very basic and simple facility; no toiletries , no daily room cleaning is needed , no bottle water , however there was a water dispenser if you have your own bottle. Property does offered a monthly rental at a very reasonably rate. Replacing the AC unit is something management should consider.

Great location just behind the airport. Requested for early check in for my mom since her flight was early and they accommodated my request (there is an ECI fee of P1,000) The room was clean as well and my mom enjoyed the breakfast. Staff were accommodating and guided my mom with a free shuttle to the airport.

It’s a very nice place. Rooms are bright and clean. It wasn’t noisy. I enjoyed my stay there very much. Front seat staff are helpful. Just need to buy a liquid detergent and don’t forget to bring toothbrush/toothpaste.

This is our fourth time to stay in this area of Mactan Lapu-Lapu. Each time we have stayed in the same building but in different condo units. The area is great and is developing every time we have visited. Very close to the beach, restaurants, shops etc. Staff were friendly and helpful but there were a few occasions I had to call the lobby or go to the front desk to remind them about things. The apartment building is getting older needs a lot of maintenance, the cracks on the wall weren’t as much of a big issue but the shower wasn’t secured to the wall properly, the glass door made a loud cracking sound every time we closed or opened it, the shower/ bath made the floor wet this caused the water to get under the tiles and move the tiles when I stepped on them. The water drainage was slow that I would be standing in a bath while having a shower, there were chips along the brown panel around the bottom of the wall. Rust on some of the things in the condo too. The pool also had titles missing and two panels of the glass which I had noticed when we had stayed two years ago hadn’t been fixed. The lounger chairs we had previously experienced replaced with uncomfortable chairs and tables.

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.