Trần Hưng Đạo, Chi Lăng, Thành phố, Lang Son, Lang Son Province, VietnamLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Menakjubkan
128 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(128)
Ulasan positif(128)
Ulasan dengan gambar/video(46)
Perkhidmatan yang baik(21)
Penginapan yang hebat!(20)
Bilik yang hebat(15)
Bersih dan kemas(14)
Lokasi yang baik(10)
Kemudahan yang bagus(6)
Banyak kemudahan(5)
Pengguna Tanpa Nama
Bilik Deluxe Twin dengan Pemandangan Bandar
Menginap pada Sep 2024
Pasangan
42 ulasan
4.5/5
Hebat
Disiarkan pada 19 Nov 2024
The rooms are spacious, elegantly decorated, and well-equipped with modern amenities. The large windows provide breathtaking views of the surrounding mountains and cityscape. The bed was incredibly comfortable, ensuring a restful sleep after a day of exploration.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son
pui lam
Bilik Deluxe Twin dengan Pemandangan Bandar
Menginap pada Jul 2024
Bisnes
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Ogo 2024
Stay in LangSon one more night and the front desk is good service
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guests, On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son
Honey
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Apr 2024
Solo
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jun 2024
Nice clean rooms and great location , and there is shopping mall downstairs
Terjemah
Jawapan daripada Pihak Penginapan: Dear HoneyOn behalf of the entire hotel team, I want to thank you for sharing about your experiences with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Cong NguyenDuty ManagerFourpoints by Sheraton Lang Son
Pengguna Tetamu
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Dis 2023
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 6 Jan 2024
Hotel room very clean and offers a nice view of Lang Son. No complaints about the room or service. Very satisfied.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son
Jessica loves 胡一天
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Jan 2024
Melancong bersama rakan
18 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Feb 2024
Well located with fulfill amenities, staffs are nice and helpful
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest On behalf of the entire hotel team, I want to thank you for sharing about your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son
Linhnhinhi
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Dis 2022
Bisnes
29 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Feb 2023
Very good, see you again ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ha Ngoc HLVOn behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Thuan MaiFront Office ManagerFourpoints by Sheraton Lang Son
Pengguna Tetamu
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Mac 2024
Bisnes
63 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Mei 2024
The best hotel in this city.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Cong NguyenDuty ManagerFourpoints by Sheraton Lang Son
MACHNGHIEP
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Feb 2023
Bisnes
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 13 Mac 2023
Good ,nothing to criticize
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued GuestOn behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Thuan MaiFront Office ManagerFourpoints by Sheraton Lang Son
Jawapan daripada Pihak Penginapan: Dear Valued GuestThank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Hotel Management Team to ensure the necessary guidelines are in place and reviewed to improve our serviceI hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Thuan MaiFront Office Manager
Pengguna Tanpa Nama
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Sep 2024
Pasangan
4 ulasan
3.0/5
Disiarkan pada 27 Okt 2024
Chuyến đi không được như ý do:
- loại phòng chúng tôi đặt (mặc dù đã thanh toán trước đó trên ứng dụng) đã hết. Lễ tân tỏ ra rất ngạc nhiên khi chúng tôi đặt qua ứng dụng Trip và nói không biết đến ứng dụng này??? (Mặc dù n*** sảnh khách sạn có treo bằng khen chứng nhận của Trip) và sau đó đề xuất chúng tôi hủy phòng. Nên khuyến nghị mọi người đặt qua Trip nên gọi điện kiểm tra nếu không muốn rơi vào tình huống như chúng tôi nhé. Rốt cuộc chúng tôi đành chấp nhận ở loại phòng khác so với loại đã đặt.
- thời gian trả phòng là 12:00 nhưng đến 11:00 trưa thẻ phòng không sử dụng được để vào phòng
- ngoài vẫn đề trên thì phòng và vị trí đều ổn.
The stay was unsatisfactory due to following reasons:
- Upon checkin, type of room that we booked (though already paid) was sold out. Receptionist seemed surprised learning we booked via Trip and said they were unfamilar with this app??? (Though at the lobby was a big sign granted by Trip) and he suggested that we cancelled the stay. We advise future guests please be cautious and better check by phone with hotel to make sure you are not in the same situation as us. We ended staying in a different type of room.
- though checkout time was 12:00, our key card was invalid since 11:00, making us unable to access our room.
- besides the above issues, the room and location was quite good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Cong NguyenDuty ManagerFour Points By Sheraton Lang Son
Jawapan daripada Pihak Penginapan: Dear Valued Guest On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son
Jawapan daripada Pihak Penginapan: Dear Valued Guests,On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Cong NguyenDuty ManagerFourpoints by Sheraton Lang Son
jason5yjc
Bilik Deluxe Twin dengan Pemandangan Bandar
Menginap pada Ogo 2024
Bisnes
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 26 Okt 2024
設施:總體感覺還不錯
衞生:乾淨
環境:地理位置很好,樓下應有盡有
服務:服務人員很友好
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest, On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son
Pengguna Tetamu
Bilik Deluxe Twin dengan Pemandangan Bandar
Menginap pada Jun 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jul 2024
Nhân viên thân thiện, đồ ăn thích hợp, dịch vụ tốt!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guests,On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with Hotel Management Team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Cong NguyenDuty ManagerFourpoints by Sheraton Lang Son
Pengguna Tetamu
Bilik king Mewah dengan Pemandangan Kota
Menginap pada Jun 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Okt 2024
性價比及高的一間酒店,服務一流,就是按摩下班有點兒早,其他都好。前台小哥還帶我去買煙
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued guest, On behalf of the entire hotel team, I want to thank you for sharing about your experiences with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel Management Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Cong Nguyen Duty Manager Fourpoints by Sheraton Lang Son