Hotel berhampiran Sportzentrum Berghausen, Langenfeld

Good morning, I stayed at this hotel in 2 rooms for 3 days at the beginning of May 2024. They charged me 30 euros for late check out for both rooms, but they charged me 15 euros more for one Late check out for a room and we were moved from one of the rooms. also the kitchen equipment did not work in one of the rooms, fortunately we had two rooms and we had to cook in one room for everyone. beyond all these inconveniences, when I returned to Paris and looked at the bill again, and mentioned to them that the kitchen equipment was not working, and that it would be appropriate to carry out a commercial gesture for this also in addition to the reimbursement of the 30 euros invoiced for no reason. They keep arguing and showing bad faith, to the point that they still haven't refund at least the 30 euros for almost 4 weeks now. Bonjour, J'ai séjourné dans cet hôtel dans 2 chambres pendant 3 jours au début du mois de mai 2024. Ils m'ont facturé 30 euros pour un départ tardif pour les deux chambres, mais ils m'ont fait payer 15 euros de plus pour un départ tardif pour une chambre et nous ont fait partir d'une des chambres. de plus l'équipement de cuisine ne fonctionnait pas dans une des salles, heureusement nous avions deux chambres et nous avons du cuisiner dans une seule chambre pour tout le monde. au delà de tous ces inconvénients , quand je suis revenu à paris et que j'ai regardé à nouveau la facture, et que je leur ai mentionné que l'équipement de cuisine ne fonctionnait pas, et qu'il serait opportun d'effectuer un geste commercial pour cela aussi en plus du remboursement des 30 euros facturés sans raison . ils n'arrêtent pas d'argument et de faire preuve de mauvaise foi, au point qu'ils n'ont toujours pas remboursé les 30 euros à minima depuis presque 4 semaines maintenant.

hotel has no restaurant - they just warm up pizzas for you no parking spots available - for 120 rooms they have 20 parking spaces - they rended the rest for long term one man for check in, serve drinks and warm up pizzas for full house - this is not human and not respectful for employees

I can not say enough good things about the Select Hotel in Solingen. Stayed for 8 nights and it was perfect. From location to accommodations. The rooms are very clean and spacious. They offer a wonderful breakfast every morning. The staff is amazing! I would like to mention Mohammed who went above and beyond to assist me. And he made sure that everything was as it should be everyday. He did this not only for me but he made all guests feel welcome. My German is good but not perfect. I was able to communicate in English with Mohammed. The Hotel was very busy during my stay due to a Convention in Duesseldorf. Despite the craziness the Hotel remained quiet and comfortable. There is also a cute bar near the lobby that serves food and beverages in the afternoons and evening.

As a short-stay hotel, everything is within my expectations. I made a mistake with the room booking, but the hotel would not allow me to move the dates forward by a day. I ended up making a second booking to fit my arrival date. As a result, I paid an extra day, which I did not stay, which is extremely costly. Trip.com did its best to help, which I was most grateful for. The hotel management definitely has something they have to worry about.

It was a very modern and clean stay. The room was nice and soundproof when the windows were closed. The bed was not the most comfortable bed for a hotel and a little noisy as if there was a plastic wrapping. So every time there was movement it would wake the other person up. But overall would recommend giving it a try! We are light sleepers and it might have been just the mattress in our room.

Friendly reception but work at very slow efficiency, there even was no proper queue, maybe the manger should get resign lol

The room is spacious, nicely decorated and arranged. If there is any change to come, I will choose this hotel again 👍

It was a bit old, and the room was cold, but it was a nice hotel. Great location and view. Excellent and fast room service.

At here are good points and a few bad points. No aircon, it was 31 degrees and we only had a fan in our room. The traffic noise was loud but it was way too hot to have the window closed. The room was sooooo hot we couldn’t sleep. The smell ……it hit me as soon as the elevator door opened … not pleasant at all. The room, basic, great for an overnighter, but what is with all the broken gym equipment in the room?. A hook in the ceiling hahhahah and the huge exercise mat…it was smelly, so I had to move it into the hallway. Then noticed that the floor hadn’t been cleaned for a long time. Bonus- the bathroom towels were soft. Restaurant- dinner was a very basic menu. Staff excellent Breakfast, excellent! Great selection.