Hotel Lanzarote Village

Had another fantastic holiday here for our 5th time. We arrived on 29th Sep - 13th Oct and our room 1409 was perfect loved the fact it had a bath as some don't and everything about it was lovely. The receptionist who checked us in was great along with all the other staff. Veronica in the restaurant was the best and would always set us a table or clear us one if it was busy she was so helpful and friendly and really made our stay. It was nice to see Paco and Aaron in the bar they always look after us and remember us and do a great job when it's busy to keep the queues down. We love all the improvements like the free WiFi throughout and that the snacks are now served until 5.30pm that really made our stay more enjoyable. The snacks have also improved in what's offered. The only thing that let's it down now is all the flights are later at arriving so we didn't arrive until 10.15pm and struggled to get any food anywhere even outside so had to make do with crisps but usually we go in March and the flights arrive early so we have never had this problem. The entertainment team have also improved as there is things going on at the pool during the day where in the past there wasn't much happening. Entertainment is about the same with the best night being a Sunday. We met some people that we saw years ago at this hotel and also some people we see in March as it is a really nice hotel that is lovely and clean. It was my parents anniversary whilst we were there and we would like to thank the hotel for putting a bottle of champagne and a card in it was a lovely touch and thanks for the lovely room it was perfect. Hopefully we will be back in March for another lovely time. Loved the new door locks as it's just a tap of a card same at the gate and even the weather was lovely sunshine every day. See you in March.

Huge room with separate lounge area, bath & separate shower. Large balcony with 2 x sunlounger, table & 2 chairs. Cleaned daily & towels changed. The grounds, communal areas & pool/jacuzzi were immaculate and we never had any problems finding a sun lounger at any time of the day. The restaurant was a hit or miss, large salad bar, cheeses, meats, as a vegetarian I can't comment on the quality of hot options, but there was, steak, fish, pork, chicken, meatballs over various nights. The vegetarian options were not huge but I always found something to eat. The restaurant is strange, no-one takes your room number on entry, you literally enter sit down and someone will come and take your drinks order (if you are lucky), on several occasions we were not approached until almost finished or we had to ask several times for water. The pool bar only severed basic drinks, spirits, beers & juice, no cocktails (you have to wait till cocktail bar opens at 6pm) - these are then pre made and poured from cartons. There are hidden costs at the pool bar & lounge, not all drinks/food is included on all inclusive, which I find quite strange. The hotel is in a great area close proximity to the beach with shops in either directions. The reception staff were not particularly friendly when approached, and it seemed like everything was a chore. We were given access to our room early when we arrived, however we were unable to keep our room or pay for another upon departure. With a late flight and a child this was not ideal. We showered in the sauna area, where we had to wait in a queue as others also had to shower and there was only one shower. Perhaps a booking system to this might have been better or allow access to a room for an hour. Overall we had a relaxing time. However, unlike many others I spoke to who do return to this hotel, I probably won't. For me, I just didn't feel the vibe. I will, however, return to Lanzarote and try somewhere different.

We are here at the moment for the second time, and again can't fault it. 1:The rooms are big plenty storage and spotless. 2:The pool area is spotless and has plenty sunbeds and we have had no issues getting then. 3: Food there is always plenty variation even for the fuss pot of my husband. 4:Staff are amazing and nothing is ever an issue , they are so polite and just so nice 5: The big issue for me is safety, my husband brings his bike and can be away most of the day,but I am relaxed here and always feel safe. We are looking to book again for next year. We would highly recommend this hotel x

Wow what a holiday! We have just today come back from this hotel and we loved every minute of it. The atmosphere, the staff and overall experience was fantastic. We went all inclusive and the food was plentiful and we found a great variety to suit even the fussiest of eaters... myself! We did also eat out and the area that the hotel is situated is stunning. The hotel is beautiful, very clean and well maintained. Sun loungers were plentiful and no sun bed wars which is a massive plus especially in the school holidays. We had a junior suite and it was beautiful. Great to have a separate area from the kiddies . The ladies who did the pool entertainment were top notch. Reception staff were always welcoming and friendly. We have already booked to go back next year which shows how much we enjoyed our stay.