Hilton Lanzhou City Center

Ulasan Hilton Lanzhou City Center

Hilton Lanzhou City Center

3 Mid Tianshui Road, Chengguan District, Lanzhou, Gansu, 730013, ChinaLihat Butiran Hotel
Hilton Lanzhou City Center
Hilton Lanzhou City CenterHilton Lanzhou City CenterHilton Lanzhou City Center
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.8/5
Sangat Baik
3249 ulasan
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(3249)
Ulasan positif(3187)
Ulasan dengan gambar/video(632)
Sarapan pagi yang lazat(225)
Penyambut tetamu yang peramah(154)
Pemandangan malam yang menarik(86)
Berdekatan dengan metro(41)
Bufet yang lazat(38)
Kolam renang yang bagus(36)
Mewah(19)
Ulasan kurang baik(62)
Nicole Bernadette Hodnett
Studio Suite
Menginap pada Nov 2024
Solo
89 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Dis 2024
I booked the weekend and enjoyed myself very much.It's one of the best hotels in China 😊😊
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您選擇入住蘭州盛達希爾頓酒店,並且對於酒店住宿服務給予了良好的評價。我們很高興您喜歡我們陽光熱忱、真誠高效的服務。希望您能繼續支持,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
Porsche25
Superior Room (Double Bed)
Menginap pada Nov 2023
Solo
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Dis 2023
I recently had the pleasure of staying at the Hilton hotel, it truly exceeded all expectations in terms of customer service and facilities. From the moment I walked through the door, I was greeted with warm smiles and attentiveness. What made my experience even more remarkable was the fact that they graciously upgraded my room without any additional charges, providing me with a breathtaking view and a sense of luxury. The hotel's facilities were exceptional, offering a diverse range of amenities such as a well-equipped fitness center, rejuvenating spa, and a stunning pool. However, what truly stood out for me was the captivating live music that filled the hotel. The talented musicians created a vibrant and unforgettable atmosphere, adding an extra touch of charm to my stay. All in all, this hotel's exceptional customer service and outstanding facilities made my experience truly unforgettable.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for staying at our hotel and your positive feedback. We are pleased to provide you with a very satisfactory stay experience, we will continue to strive to provide every guest with a warm and welcoming stay experience. Thank you again for your stay. We look forward to your next stay, thank you!
Traveling Brit
Hilton Executive Room (Double bed)
Menginap pada Jan 2024
Solo
10 ulasan
4.7/5
Menakjubkan
Disiarkan pada 13 Feb 2024
i've stayed here a few times already. as usual it was a good stay. the staff are all warm, welcoming and friendly with a good understanding of English. such as Nicole who assisted me in changing rooms and even though i was with a chinese speaker she still actively spoke English to keep me in the clear. As well as the young lady who checked me in (Debby or Deborah, i'm really sorry i can't recall her name i was very tired) who was really warm and welcoming. so the main question would i stay again. yes should you stay here? yes
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for staying at our hotel and your positive feedback. We are pleased to provide you with a very satisfactory stay experience, we will continue to strive to provide every guest with a warm and welcoming stay experience. Thank you again for your stay. We look forward to your next stay, thank you!
852 Serendipitous Life
Studio Suite
Menginap pada Nov 2023
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Dis 2023
Very happy with my stay. The reception is not located on the ground floor but staff make it very easy for you to find the elevators. The room was very clean and well maintained. All facets of the suite worked very well. The “Executive Lounge” is located in the lobby and contains a fair selection of Whiskeys and Wines. This was my first time staying in a Hilton, this hotel has now set a bar for my hotel experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for staying at our hotel and your positive feedback. We are pleased to provide you with a very satisfactory stay experience, we will continue to strive to provide every guest with a warm and welcoming stay experience. Thank you again for your stay. We look forward to your next stay, thank you!
流浪髦牛Jacky
Superior Room (Double Bed)
Menginap pada Nov 2023
Solo
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jan 2024
all good place near colleague , traffic more convenient to train station
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests, Thank you for staying at our hotel and your positive feedback. We are pleased to provide you with a very satisfactory stay experience, We will continue to strive to provide every guest with a warm and welcoming stay experience. Thank you again for your stay. We look forward to your next stay, thank you!
Zun Yuan
Hilton Elegant Room (katil double)
Menginap pada Ogo 2023
Bisnes
57 ulasan
4.2/5
Sangat Baik
Disiarkan pada 7 Sep 2023
The A/C in the room doesn’t work at all. So hot and barely can sleep during night. The customer service from the duty manager Tom is great as he extend service recovery immediately.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your stay at Hilton Lanzhou City Center and your feedback. We are very sorry that you did not have a satisfactory stay experience during your stay. We have reported the problem of room air conditioner to the Engineer Department, and they dealt with the problem in a timely manner. At the same time, we will also pay more attention to the facilities and conditions of each room to ensure the comfort of each guest. We also thank you for your recognition of our Duty Manager Tom, we always strive to provide every guest with the hospitality. Thank you again for staying, best wishes.
Siwuzhioulvke
Superior Room (2 Beds)
Menginap pada Mei 2023
Bisnes
202 ulasan
4.0/5
Sangat Baik
Disiarkan pada 4 Jun 2023
还可以jbsjbusbyvsubsinsinsubsyvsubisbibsisnibsibsbidnidbidbusbubdid
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客, 您好! 感謝您選擇入住蘭州盛達希爾頓酒店並抽空進行點評。賓客的意見是我們不斷進步的基石,期望您的下次入住能與我們分享更多寶貴意見!祝好!
Mr.su🔥
Superior Room (Double Bed)
Menginap pada Ogo 2024
Bisnes
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Nov 2024
Very good
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客: 您好,非常感謝您入住蘭州盛達希爾頓酒店和您對我們的認可!您的認可讓我們備受鼓舞,我們始終致力於為每一位賓客提供熱情好客,賓至如歸的服務。我們衷心期待您的下次入住,祝您生活愉快!
Sebastian Nilsson
Superior Room (Double Bed)
Menginap pada Sep 2022
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Okt 2022
The hotel was very welcoming and staff were very helpful and we were never let down by they’re suggestions or help! Sarah was very helpful from the start and until we left despite having a day off! Very much appreciated and will definitely book in the future when we come back to Lanzhou! Thanks!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your compliments to hotel service and staff. It is our honour to bring guest excellent experience and unforgettable stay. We look forward to your next visit and wish you a pleasant journey!
JGS
Menginap pada Ogo 2022
Tempah untuk orang lain
27 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Okt 2022
This hotel stay was excellent, try the bar with a good selection of cocktails and whiskey
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thanks for your compliments to our hotel and bar, we are very glad you had a nice stay here. Wish to see you soon.
Florian
Superior Room (2 Beds)
Menginap pada Jun 2022
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 6 Jul 2022
Very nice very new hotel. Great view from the lobby and the bar. Also the rooms have a great view. Very clean and very nice and supporting staff. Also the pool has a decent size to swim!
Terjemah
Jawapan daripada Pihak Penginapan: Dear distinguished guest, we are very glad that Hilton Lanzhou City Center has impressed you with such good image. Thank you very much for your recognition of the hotel scenery, room cleanness and good service of staff! Looking forward to meet you again soon. we wish you a pleasant journey and a happy life!
Pengguna Tetamu
Hilton Elegant Room (katil double)
Menginap pada Ogo 2023
Solo
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Okt 2023
okkkkk
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客:您好,感謝您選擇入住蘭州盛達希爾頓酒店和您對我們酒店的好評,我們很高興您有滿意的入住體驗,我們會繼續努力為您帶來更優質的服務,您的支持是我們進步的動力,我們衷心期待您的下一次入住,祝您生活愉快!
Miadore
Hilton Deluxe King
Menginap pada Nov 2024
Solo
6 ulasan
4.5/5
Hebat
Disiarkan pada 23 Dis 2024
來蘭州八天,有五天選擇了希爾頓。先説優點:地理位置很好,離地鐵站走路就幾分鐘,對於平時喜歡低碳出行的人羣很友好。我當初選這間是因為他的浴室,果然十分驚艷,非常大而且明亮,這是不多見的。服務在線,衞生也做的很好,尤其是早餐和晚上的自助餐我也非常滿意。就餐環境十分優越! 然而很遺憾,在12月的蘭州,我的房間温度高達28度,這極大的影響了我的睡眠!我不得不聯繫工作人員來幫助我開窗,這稍稍解決了一點問題,但也帶來了噪音。 這樣忽冷忽熱的睡眠環境,我在第三天晚上就感覺到發燒,而且頭暈,很明顯,我感冒了,而且是重感冒。這讓我變得沒有胃口,也根本提不起精神去發現蘭州的美好。我不清楚僅僅是我這一間房會這樣,還是所有房間都這樣。我覺得温度,光線,噪音控制是一間五星酒店最基礎的功能組成。希望這樣的失誤不再出現。
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您就入住蘭州盛達希爾頓酒店的住宿體驗分享您的反饋。我們很抱歉未能提供您期望在店體驗到的高品質設施。我們十分重視您反饋的意見,並努力為每一位賓客提供完美的服務。我們將在今後的運營中加強檢查,避免類似情況再次發生。若您再次來訪蘭州,我誠摯邀請您再次入住我們酒店,讓我們為您展示我們所承諾的賓至如歸、敬業周到的服務。祝您生活愉快!
Pengguna Tetamu
Studio Suite
Menginap pada Nov 2024
Melancong bersama rakan
22 ulasan
4.7/5
Menakjubkan
Disiarkan pada 31 Dis 2024
去蘭州溜達 預訂了他們家。 樓層高但是電梯風聲非常大 感官不好。 房間衞生👍 就是毛巾有點哈喇味道 差點意思。 給免費升級了行政房 行政酒廊的下午茶👍。
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您就入住蘭州盛達希爾頓酒店的住宿體驗分享您的反饋。我們很抱歉未能提供您期望在店體驗到的高品質設施。我們十分重視您反饋的意見,並努力為每一位賓客提供完美的服務。我們將在今後的運營中加強檢查,避免類似情況再次發生。再次對給您帶來的不便,表示誠摯的歉意,祝您生活愉快!
Pengguna Tanpa Nama
Hilton Deluxe King
Menginap pada Okt 2024
Solo
3 ulasan
3.0/5
Disiarkan pada 19 Nov 2024
希爾頓蘭州,作為甘肅唯一一家希爾頓,真不太行。2021年開業,不到四年,衞生不佳,馬桶有血,浴缸很臟(肉眼可見的臟。。。),浴室地上門擋鬆動脱落,床頭閲讀燈嚴重鬆動。浴室花灑水壓很小(高層的原因可能是),浴室地漏排水不佳。衞生很一般,多處有毛髮(廁所地面、浴室洗漱台等)。衞生還不如開業十幾年的希爾頓佛山和開業幾十年的香格里拉深圳(羅湖),甚至不如一些好一點的全季酒店。衞生問題應該馬上改進!還有基礎設施硬件的老化,缺乏保養維護,應當予以重視!望酒店經理重視起來,儘快做改進處理。下次來蘭州估計不會再住希爾頓的了,可能去喜來登(看到它今年剛開業,所以沒去)。。。。。。。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您就入住蘭州盛達希爾頓酒店的住宿體驗分享您的反饋。我們很抱歉未能提供您期望在店體驗到的高品質服務及設施。我們十分重視您反饋的意見,將在今後的運營中加強檢查,避免類似情況再次發生。再次對給您帶來的不便,表示誠摯的歉意,祝您生活愉快。