Hotel berhampiran Jinchengguan, Lanzhou

第一個問題：不敢相信整個酒店衹有一個電梯，當天遇到電梯維修，結果跑樓梯跑到崩潰！（我的兩個大行李箱前台小哥抬到六樓）我家小朋友兩歲不到，全靠大人抱上樓！ 第二個問題：酒店大堂辦理入住衹有一個櫃枱，所以住客多的情況下，一個怎麼夠用？櫃枱上還有一個自助入住的機器結果被告知不能用，到最後都是衹能靠一個櫃枱辦理入住！ 第三個問題：酒店門口有圍欄，出租車下車不能立馬進入酒店，必須在後麪一點的路口下車步行至酒店，帶小孩且行李多的不推薦，每次出門打車也都要步行至路口。 第四個問題：當天我提出要自願加錢更換更大更好的房型，所以參考了攜程的圖片，隨後被告知，圖片和真正的房間不一樣，是因為還沒及時更新房型圖片。 作為一個專業的酒店品牌，以上幾點都令人非常失望！ 不給差評是因為不希望被打擾。

The hotel was good for being near shops etc. It was clean and there was a small shop in the lobby. The ladies at the desk were very helpful with warming food and they were very kind. Overall, good for a short stop over.

I had excellent experience with this hotel. Its staff is very kind and friendly. One staff member even helped us do the laundry and deliver the dried clothes to our room. I have never seen such service at any other hotels. If I revisit Lanzhou, I would choose this hotel again.

非常棒，視野很好，在房間就可以看到黃河的夜景，下午可以非常完整的看日落，衞生也很到位，最主要的工作人員非常友好熱情，前台的小修非常熱情的介紹了蘭州的美食，還很貼心的發了定位，整個入住期間也是很暖心的提供了很多幫助跟建議，讓我們感受到了蘭州人民的熱情好客，酒店每天都提供了水果，還送了小朋友零食大禮包，非常棒，以後有機會再到蘭州還會選擇這家酒店，體驗感拉滿

It‘s a super-clean hotel with modern (and I thought very tastefully designed) rooms overlooking the yellow river. There‘re no options to go out right at the hospital, but if you‘re willing to take a walk (or a short taxi-ride) you‘ll have lots of options. Train station 15 minutes by Didi in the morning. Downside for international travellers: It‘s all in Chinese, even the light-scenarios cannot be identified easily, the staff didn‘t speak a word of English. It‘s made up for with friendliness and online-translators.

這次入住格林東方酒店體驗良好。位置佳，交通便利，周邊配套全。房間乾淨整潔，設施齊全且好用，床很舒適。服務熱情周到，前台和客房服務都很棒。餐飲也不錯。雖有小不足但不影響，性價比高，值得推薦，會考慮再次入住。

Very convenient location right by the train station and close to lots of great food options. Staff were helpful and assisted in extending our stay. Laundry machine is available but you have to have your own detergent. Complimentary alcohol wipes, face wash, and other goodies were much appreciated.

Although room is small it is well designed. All the required amenties are available. Loved the free use of washing machine and dryer. Excellent reception service. Location is right next to Lanzhou train station.

Love the room design and grateful for the free treats. The location is around 10mins walk to the lanzhou west train station, however during my stay there, part of the road was under construction, so it wasn't the most easiest to get around especially when the round overhead bridge only had stairs. Nearby there are lots of malls and place to eat. For the room itself, despite the cosy ambience, it rirks of smoke smell especially on my first day. At night, it's even worst as the air filter started leaking more cigarettes stench into my room. There is also no hairdryer provided. And what happened to the mountain view room I was supposed to have? The view outside is just the road and some dirty cityscapes. I was so looking forward to that 🫤. I was also locked out of my room after the first night, and luckily one of the cleaner helped me unlock my room and save me from making another trip down to the receptionist. Overall I will still recommend a stay.

Very modern, clean and functional hotel. Best advantage is that it is within walking distance to the Lanzhou West train station. Great location to be based from with easy access to all the nice tourist attractions. The staff also very welcoming and responsive. Would stay here again if I come back to Lanzhou