AC Hotel Gran Canaria

Had very nice service from the reception staff, allowed us to check-in early and also leave our bags after check-out. The room was on the 14th floor, the rooms are a little tired but not bad for a short stay. The rooms could use soundproofing doors and windows. Pool area on the top floor of the hotel, only accessible by stairs. Offers great 360 view of the city. Location is great, a few minutes from the beach, port area, shopping centre and transportation hub

It’s in the perfect spot, and the staff of the hotel speak English properly , I’ll be back

Location is convenient, hotel room is clean, bed is soft.  Room isolation is bad, swimming pool outdoor at the 25th floor which means lots of wind and cold in winter. My room at 9th floor doesn’t provide bathrobe

Excellent location, one side is the port and other side is the beach. Near Santa Catalina square with many restaurants and cafes. Negative is the location of the Reception. First floor and use of stairs. Elevator is not so accessible

Unless you are guaranteed a room on a high floor I would think twice about staying at this hotel. Despite having a balcony we could not open the doors/windows due to the noise and the dust from the on-going construction work just outside. The work has been on-going for some time and at the time of our stay (end 2023/early 2024) it looked very far from completion (please see photo). We were on the 4th floor facing the port side but you'd need to be much higher to be unaffected by the noise. Separately, I slipped in the bathroom due to a leak from the water pipe which the hotel fixed when I told them. Fortunately I was not hurt but nonetheless it should not have been considered so casually.

Location good Nice friendly staff members Location right next to the beach Nice size rooms Very clean

Good location and very convenience to stay in. Staff very helpful

A bit gamp for me

Perfect staff and accom.