Roam47107061018
25 Mac 2023
My husband & I stayed 4 nights here recently. The location is very good - easy.to reach even using public transport and hotels, cafes & restaurants all on the doorstep - as is the.promenade. We had an indoor apartment ie not sea facing, but the sea is literally just outside so you don't miss.out. Apartment was clean & had all that is required including television and wifi. Also close enough to walk to other areas such as Plaza 're Espana and themarkets. We also had access to a small patio area which was lovely.. We sadly did have a few small negatives. We booked an economy studio and on the website it advises " The rooms have a separate bathroom and kitchen, living room and bedroom. " The one we were given is shown on the website but did not have a separate living area - there were two beds, a kitchen area and a small table with two hard chairs. It was a very economical price but given description, I did expect a living room or at least a sofa. Not a deal breaker but disappointing as our beds were used for sitting on for some comfort. We also had a problem with the TV. This was out a fault of the hotel to be fair as was a signal issue however the initial handling of our query was not good as our issue was not passed onto other staff which we were told it would be. My husband has to go to reception twice to report it. I will add however after reporting it to different staff the second time, the issue was dealt with very quickly. On our last morning we checked out. I asked about the taxi to the airport I had booked the previous day and the very kind gentleman on reception knew nothing about a taxi and not was it booked. The lady at reception I had booked it though had apparently forgotten and it wasn't booked! Again however the gentleman at reception made us a new booking and even stayed with us to ensure the taxi arrived so a big thank you to him Some staff are very hospitable and good at their jobs whilst some others sadly are not but overall it was a nice stay and location is excellent.
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