Hotel 3 Bintang di Las Rozas de Madrid

Viajamos con 40 alumnos de 12 años y el trato de todo el personal ha sido excelente. Las habitaciones y baños son amplias y la cama muy cómoda. El desayuno muy variado y las cenas estupendas. Muy bien ubicado. Felicitamos a todo el personal de recepción, restaurante y limpieza. Repetiremos la experiencia !!!

El personal y las instalaciones del hotel están muy muy bien. Todo en general perfecto. Nos ha gustado mucho. Tienen que controlar un poco más los cuartos de baño que estaba sucio el váter. El resto muy muy bien. Las chicas de recepción un 10. El detalle del cafe 24 horas está muy bien. Fácil aparcar y gratuito. Hemos salido muy contentos. Por eso nos extraña comentarios malos anteriores. Gracias por todo

Experience an abundance of unparalleled facilities and features at Apartamentos Turisticos Th Las Rozas. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by apartment.Visitors can take advantage of the accessible parking options directly at the apartment. Smoking is limited to specified smoking zones. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within apartment.Throughout the day and evening, grab a bite to eat from apartment's self-service vending machines whenever you please.

Solo ha sido una noche nuestro alojamiento. Es un hotel muy bien comunicado al lado de la autovía de la Coruña. Llegamos sobre las 11 de la noche y la recepción fue perfecta con un chico súper majo, perfecto. La habitación perfecta, muy amplia y todo limpio y cuidado incluido aseo, se ve todo moderno. Las camas les doy un 10 de comodidad. Poco más puedo decir. La única pega que le veo a la habitación es que en el silencio de la noche, el aire acondicionado hace bastante ruido, me desperté de madrugada y me costó bastante volver a coger el sueño, pero bueno, el tema del ruido es algo subjetivo. Por lo demás no se escuchó ruido de ninguna otra clase ni proveniente de la calle ni nada. Me parece una muy buena alternativa como hotel de paso o para visitar Madrid y alrededores sin meterte al jaleo de la ciudad.

I ve faced with a Terrible staff at the reception. We are a family with 2 kids . We get 2 rooms. We have arrived to the hotel after dinner. One of the keys did not work . I took it and take it to the lady at the reception and asked politely to assign the key again. She checked and with a sullen face said that”this is the other rooms key” . Altough we have already checked the other room as well, I said ok, go back and try once more, it still did not work. Than turn back to the reception again. There were two customers waiting Infront of the reception. I apologized them and said to the lady that this key does not work. She said that ,with a face and a voice , as if she is an angry and ugly faced teacher that will give a stick! , ”You have to wait before these customers”. She tried to command. Despite I apologize to the people waiting Infront of the desk and my kids was sleeping on our shoulder, we had this disservice. One worker may not reflect an establishment`s manner , however this terrible and unacceptable service is the hotel's fault. A customer is the most important value of an establishment , and everybody work for have to know that. As a result ”She hit the wrong stone !

Location is great just a few minutes from Las Rozas Shopping Village, 25mins from the airport and only 20mins from the city of Madrid. Check in was smooth and I was helped by a lovely guy on reception. I didnt engage with many staff at this hotel but those I did were all friendly and polite. Guest room was on the first floor, shower was powerful although temperature of the water kept changing. Amenities are very basic, just shower gel and shampoo. You get 2 bottles of water that I found in the mini fridge. Bed was comfy and WiFi was pretty good but did buffer during busy times of day. Breakfast was a very simple affair. Few very greasy fried eggs and bacon or frittata under a heat lamp, then just cold meats, cheese, fruit, cereal and pastries. Plenty of coffee and juice. Negatives of the hotel.. 1. It was very noisy. Sound travels easily in this hotel. I could hear slamming doors, people walking about above my room, water pipes, even people coughing in other rooms, not ideal for light sleepers. 2. I had a do not disturb sign on my door but house keeping ignored this and came in while I was out to clean the room anyway. 3. There are no tea and coffee making facilities in the room. 4. No plugs by the bedside.