Ulasan Aria Resort and Casino

Hotel ini cantik dan meriah seperti biasa. Saya tidak berpuas hati dengan perkhidmatan pelanggan yang saya terima. Saya diberitahu selepas jam 3 petang bahawa bilik saya belum siap kerana saya mempunyai pemandangan. Apabila saya dibenarkan masuk ke bilik saya pada pukul 5 petang, pemandangan sama seperti 2 rakan saya yang lain. Bukan masalah besar sehingga saya meminta tambahan satu jam untuk mendaftar keluar. Saya diberitahu saya akan dikenakan bayaran $40 walaupun saya tidak pernah diberi pampasan kerana mereka memeriksa saya lewat 2 jam. Mereka menunjukkan sedikit kompromi untuk sesuatu yang benar-benar adil. Saya kehilangan 2 jam saya, saya sepatutnya menerimanya kembali. Saya tidak menghargai sikap pengurusan yang malas. Saya berasa diabaikan sama sekali mengenai apa itu kompromi yang adil. Saya telah tinggal di Aria beberapa kali dan kali ini akan menjadi yang terakhir.

I was pretty excited at the idea of staying at Aria and was expecting 5* service. However, I was quickly disappointed after check-in as there was no hot water boiler, no coffee and tea, no cups and glasses, no drinking water, no toiletries and vanity kit. We were told that we would need charged for using the fridge even. We had to pay to rent the water boiler, which came with cups and saucers and 2 bottles of drinking water but still no coffee and tea Definitely not expected of a 5* resort.

Good location and convenient to other MGM hotels. The swimming pool is small but had three of them. Good to chill out for a while. Need to prepare toothbrush and slipper.

Good.

Good location, the room is big and clean, they got one of my favourate restaurant Ding Tai Fung it is great.

Good experience,nice location and service is great

The hotel is a bit old, room size is nice. Lots restaurants and shops very convenient. Beautiful out door garden and poor .

We upgraded the room to ***** view and high level. Everything was great except that the shower

Celebrated our parents 50th anniversary at Aria. Grande experience

Great hotel with vibe. Exactly what you would look for travelling to vegas. Bryan from the front desk has an excellent 5 stars mindset.

Not good value. Resort fee + parking $75/night despite being slightly off *****. Meh walkability. Bad ***** view. Privacy button broken - housekeeping knocks at 9am. Curtain gets stuck. Sink does not drain properly. Mobile checkout not working - had to use phone.

Location of the property is great, right next to Hermes and other high end shops. Museum of Illusion and Arte Museum are right outside the casino/hotel. Unfortunately their gym hours were modified during holiday season, yet, we will still charged the full resort fee amount. Food court has some good options but wish those shops could have stayed open longer.

Wonderful resort. Large rooms, beautiful views, and very fancy restaurants. Very central and very clean

Very busy hotel. Forget if you will receive any service.