New York-New York Hotel & Casino

A great stay and very convenient location. A very nice big room and everything you could want.

Everything about this hotel is definitely a 10. We had fun. The food was amazing. The only thing I didn’t like was it wasn’t a microwave in the room but other than that I don’t have any complaints. Most definitely will be staying here again.

My stay at NY, NY was great. The ease of checking in was great using the kiosk because lines were long and we had a long flight. Though our room was down the hall, and around the corner and down the hall and around the corner, it was worth the walk. The only thing was we did not have a microwave or a frig which I believe is because we booked through a 3rd party (not sure). I have stayed at other MGM resorts and never had this but it was okay because we were never in the room due to the convention. The only 2 complaints that I have one which is a minor one is the service we received at the Starbucks near the concierge desk/main lobby was not the best. They forgot my lemon loaf and was confused about it when I asked for it (she was concerned about the points we were using and never took our name). However, the one near the Swatch store was much better, less crowded and more friendlier. Secondly, the feeling I received from one of your guests members at the concierge's desk. I was standing in line waiting to ask a question about airport transportation, and the clerk made eye contact with me and then proceeded to look down at his computer. This went on a few more times. A caucasian couple come up behind me, we spoke and stood patiently waiting our turn and the clerk never addresses us. His colleague walked over to get something from the printer and glanced at him. When he finished, I was motioned to come up to the desk, and immediately the other caucasian clerk called the couple up to the desk. I was a little offended but I simply whispered a prayer that God would soften his heart. Now back to a more positive note....We also ate at Tom's Watch Bar, service was great, food was delicious and the vibes were good. For the little ones and the little ones at heart, visit the Hello Kitty Truck located outside between NY, NY and The Park MGM. I would definitely recommend staying here if you can't get into the MGM or Signature.