Terokai Ulasan Tetamu Hotel di Lausanne

Ibis Styles Lausanne Center MadHouse
3.9/532 Ulasan
This hotel is exactly what you need it to be - close to transport links, close to the centre, clean, friendly and fun! The staff on reception could not have been more friendly and welcoming. I was given my room key but also (unexpectedly) a metro pass for the duration of my stay which was a God send for getting about the city. The metro is also right next door to the hotel so it couldn't have been any better. The rooms are on the smaller side as may reviews have suggested, however, as a solo traveller this did not really bother me. Thankfully the room had a ceiling fan as it did get very warm. As well as the metro pass you are also given a free drink voucher for the roof top bar as a welcome drink, a free pair of sunglasses and packet of condoms :P haha. My only criticism was that on my last night, I went to the rooftop bar planning to have a couple of drinks while reading my book (as I had most nights) only this time was made to feel very unwelcome. The bar was fairly busy as half was clearly being used for a function. There were a couple of tables on the 'free' side reserved so I avoided them and sat where I was taking up the least room. Before even bringing me a menu the waiter came over to tell me that because it was busy and because I was on my own he would be 'forced' to ask me to leave if they needed the table for a bigger party. I understand that bigger tables are better for business, but as a paying customer, and a hotel guest, I felt I had as much right to sit there as anyone else. I had one drink and left as I didn't feel very wanted. It was a shame as up until that point I had no faults in the hotel or the staff but as a solo traveller being told that because you are alone you are less of a priority hit a raw nerve and I did not appreciate it.

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