Hotel berhampiran Tomuka Settlement, Lautoka

Staff super genuinely kind, friendly and interested in our stay being the best. Delicious food at the restaurant at reasonable prices, fantastic service. Main pool big and well appointed with seating and shade. Kayaks available. Superb sunsets each night on the landing. Very historic location. Check out at 10 am was too early.

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

Aprés plusieurs voyages aux fidji, nous avons enfin trouvé notre nouvel eldorado: le waitui beach club du sofitel denaru!!! C'est le top du top dans cette catégorie de resorts. Tout le personnel est fantastique. Du responsable des réservation de l'hotel jusqu'au jardinier, tous prennent a coeur leur métier pour vous rendre la vie merveilleuse pendant votre séjour. Je ne peux pas citer tout le monde, il n'y aurait pas assez de place dans mon commentaire.. Ils sont trop fort ici... Par exemple,commance par le matin avec du champagne a volonté au breakfast, minibar gratuit chaque jour avec une bouteille de champagne si vous le souhaitez, suivi en soirée d'un cocktail de 5 a 6 pm... J'ai calé au bout de 3 jours...sofitel 1 / hervé 0... Sans parler du personnel aux petits soins toute la journée a vos cotés lorsque vous decidez de passer la journée au bord de la magnifique piscine. Je ne voudrais pas dénigrer les autres resort de denaru, mais si vous avez un choix a faire, prenez le sofitel (si pas d'enfant le waitui beach club) Pour info on y revient dans un an en gros et nous sommes maintenant membre accor plus (un genre de passeport gourmand mondial qui vous donne 50% dans tous les restaurants du groupe accor)

1 and half Star hotel bit over priced since its run down but great location to everything in the area , always found the beds ok but really needs new linens, I've stayed here many times over the years . Helpful staff but like any hotel its best to keep your bags locked , Lunch and dinner has always been great , better to buy breakfast or you will just be given the very basic cereal and toast , pool always clean , TVS DO NOT WORK . If your a fuzzy person dont stay here . No free wifi

整體服務非常好，全新的酒店剛開業一周，雖然不是所有的餐廳都營業，但是服務很棒。 早餐為歐陸式自助早餐。班尼迪克蛋不錯。 白天我們去市中心購物，然後向飯店旅遊經理訂購了接機服務。導遊 Vicky（第一天）和 Sam（第二天）都做得很好，不僅從一個點到另一個點接我們，還帶我們參觀城市，並在我們購物時給我們很好的建議。儘管我們遲到了一點，他們還是耐心地等我們。 總的來說，在皇冠假日酒店的住宿，我想說的是，由於並不是所有的餐廳都營業，所以硬體還沒有達到五星級的水平。然而，他們的服務和服務意識我會給他們六顆星。 期待再次光臨。 Brand new hotel just opened for a week , though not all the restaurants are opened, the service is great. Breakfast is continental breakfast with buffet. The egg Benedict is good. During the day we go out to the city centre to do some shopping n ordered the pickup service from the hotel tour managers. The guide Vicky (Day1) and Sam (Day2) both did a great job not just pick us up from point to point but also showing us around the city and give great advice when we r doing our shopping. They waited for us patiently even though we were running a little bit late. Overall the stay in Crowne Plaza I would say the hardware wasn’t up to a 5 stars level yet due to not all the restaurants are opened. However, their service and the sense of servicing I would give a 6 stars to them. Looking forward to visit again.

除了酒店的沙灘因是黑沙顯得不那麼清澈之外，這家酒店達到預期。酒店很大，綠化很好，別墅的泳池也非常乾淨。一家六口出行選擇了含早晚餐的別墅，性價比很高。早餐符合五星級酒店標準，自助晚餐如果現場買是129斐濟幣，每天有三文魚，大蝦之類的海鮮，在我們住的三天裏，還吃到了琵琶蝦，大青蟹。一家人在這裏度過了愉快的假期。需要注意的就是，離店時一定要看清消費後再付款，我們就是因匆忙離開沒仔細看，不是我們的消費記在了我們名下，是我們的消費又漏記了一些，好在後來交流後都妥善解決了，前台有中文服務，挺方便的。落日很美！

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Let’s start with that this was a last minute booking as there was no other 7 point or above guest rated accommodation available in Nadi and this is in comparison to many other hotel/resorts that I have stayed-in in the past. Location - It is literally in the middle of no where by Fiji standards. In the middle of Nadi and Lautoka town so take a pick on which direction you want to travel about 25min by car. Hard to find taxi’s as there isn’t a dedicated taxi stand. You will have to call one in for yourself. Resort - Don’t expect a typical big Hotel/Resort style reception. The reception area is a small office at the back of a home opposite the restaurant, like a home office. Room - Room was decent size, clean at a quick glance but not clean enough if want to be critical for the amount you pay for the room. Dusty bits in corners, some places in the shower and toilet area had black spots (didn’t want to find out what it was) especially on the walls, shower track was dirty and tiled floors and walls just needs a good clean. The room was adjoining style with a door separating the two rooms and that was just not enough to keep the conversation next door out of my room. Can’t say the walls were thin as it’s all concrete. The King size bed was of a better quality. I found it weird that it had a flat sheet on top and the doona was initially just thrown in the cupboard. Usually it is fitted with the flat sheet. We used the doona the first day and then there after it was neatly folded away in the cupboard. Didn’t want to find out if the doona covers were changed or not. If you are looking for a place with sandy beach and to swim in the ocean then this may not be it. There is a small beach area (if you can call it that) between mangrove and rocks. You will get a tan but that’s about it. The deal came with breakfast but 1 day of breaky was enough. The selection was minimal and very basic and honestly not worth getting up for. It’s a different case if you don’t have wheels to explore other places. Wifi is not reliable at all and is as slow as it can be. Basic functions are ok in but wanting to stream movies, then forget it. And you will be lucky to get a ok connection in parts of the room. I just believe that tourism in Fiji has just boomed and due to high turnover, there is not enough time to get a thorough clean and maintain in the turn time. This may not be true for main stream or bigger hotel chains where more staff are employed a standard is to be maintained but certainly for the smaller hotel/resorts, it certainly seems to be the case. My verdict - Would I book again if I had a choice, then NO. Would I book again if I had to, then yes as it’s decent but still not worth the prices I have seen online for the establishment. Kudos to staff for going out of their way to make things happen to the best of their ability.

Well worth staying here room very clean..staff was very friendly and helped us with everything we wanted. The food was delicious and nice buffet night in garden ..and we loved the live band music and the island dance and fire show …, we tried the Kava and enjoy singing with Natha sitting with him on the mat and also singing on the beach around the bonfire ..the resort very busy but plenty of space for us sitting outside beautiful and swimming good in in 2 pools very clean and nice water