Hotel berhampiran Winners, Laval

Vais commencer par parler de vous fr.trip.comil a eu erreur il a eu. 2 réservation meme chambre meme date erreur le cite eu ou cliker erreur date a demain la chambre de plus jai voulu faire coriger On me répons un nonil a fallu je parle a 3 personne on fini par me dire on ses arranger avec la réception sa va se régler je va a aceuil du motel il me répons non il peux rien et vous fr.trip.com ses vous qui est responsable je parle français seulement peux pas apeller donc sur sa en vacance on me vol 80 $ jatend toujours apres et pu nouvelle non service jai dormi plus que 30 jours a cette motel et je sais pas qui est responsable sa lance la balle I'm going to start by talking about you en.trip.com he got a mistake he got. 2 reservations same room same date error the quote had or clicker error date see you tomorrow the room moreover I wanted to have it corrected They answer me with a no I had to talk to 3 people they ended up telling me we're arranging with the reception it's going to be settle I go to the motel reception he answers me no he can't do anything and you fr.trip.com it's you who is responsible I only speak French can't call so on his vacation they steal $ 80 from me I always wait after and could not hear from me service I slept more than 30 days at this motel and I don't know who is responsible for throwing the ball

Booked a ”superior, 2 queens” at Hotel O'Laval, prepaid on *******. Ended up in a Motel Newstar room next door. Seems like they do this a lot judging by reviews so unless you are booking the fancy LED light rooms, don't expect to be in an actual hotel building. When we pulled up they had lost our reservation (and the one of the couple in front of us but they were resolved quickly) and eventually claimed ******* never sent them it. At first, we were promised a 15% refund (we prepaid)- but once he called his offsite manager, who called ******* and 30/45 minutes later had our reservation- that refund was suddenly not possible (great, thanks). We were told that the room we booked was the motel room we were given, so I don't think it was the messed up reservation that caused the swap ( I would have almost understood if they were sold out of ”our” room and the only thing they had was a motel one, but that was apparently not the case). We drove 4 hours for a concert and arrived at the hotel (sorry, motel) early hoping to relax but the nice hour+ long check in hassle really put a damper on everything. Two good things: 1. the guy at the reception was nice and spoke perfect english 2. the beds were comfy memory foam Bad: 1. all the above issues 2. no curtain or door on shower so water sprays all over the floor (every wondered what it was like to shower in bathroom where the contractor said ”ahh, good enough” and left early- here's your chance!) 3. the front door had a window beside it that had crappy slats covering it- not super comforting when changing nearby or the fact that the one bed faced it so in the morning it was very bright Anyway, don't trust a thing they say is the summary of this and check other reviews on top of the ones that show on ******* etc. The overall rating shown is very skewed because of the couple good rooms that are obviously nice and get highly rated. We were also initially thinking of renting an electric car and this was one of the places that had said it had a charging spot- but it was a faded marked spot with the charger in a garbage bag, so good thing we didn't (granted it looks like they took that off their listing now).

Hotel yang sangat bagus, hanya kerana kakitangan tidak biasa dengannya, saya membayar banyak wang tanpa memberi sebarang penjelasan. Ia membuatkan saya menelefon beberapa kali untuk bertanya, dan saya tidak tahu apa yang berlaku, bila saya boleh mendapatkan semula wang saya?

Great check-in - quick, professional and friendly. Clean, fairly-large, and quiet room, equipped with a larger than usual safe (can handle a 16” laptop), bar-refrigerator, and desk for work. Well-located if you have a car; otherwise, not close to much. No sidewalk until you get to the major street (only 1 minute walk). About 1 mile (1.4 km) from the Metro (subway) - if you time it well, you can catch the free # 360 bus from Montmorency Metro, a 5-minute bus ride to the corner near the hotel. The continental breakfast included various breads, eggs, and cereal. Everything was edible :)

I needed a hotel nearish to Terrebonne on short notice that would accommodate me travelling with a dog. The Comfort Inn offered a competitive price and easy access to the highway. I have to admit that I had seen some online reviews that were not positive, so I was expecting a mediocre experience, but I was very pleasantly surprised with my experience. The staff that I encountered were all friendly (to both me and my dog) and helpful, with a particular mention to Sabrina at the front desk. The hotel was clean, as was my room. The internet worked very well. In addition to many guests with dogs (there was a nearby dog show), there was a boys' hockey team staying at the hotel and some kind of other celebration on the Saturday night, but the hotel was quiet. There was breakfast included in my room rate and, while basic, it had eggs (scrambled and hard boiled) and sausages, cereals, a variety of breads and pastries, fruit, yogurt, and cheese. So, it did the job. I have business in this area again, I wouldn't hesitate to stay here.

Recently stayed at this hotel - Suport staff were rude, condescending and unwilling to open up common areas for friends and family to converse. They have a full breakfast area that remains locked unless during breakfast hours. They have a common area above the pool which is locked off and the hotel claims it’s do to structural integrity!? Like, *** - so you’re telling me the floor above the pool may collapse? The common space next to the pool is ribboned off. This hotel claims to be family friendly, yet it isn’t. Cleaning staffing were taking videos of kids playing so that front desk staff could harass guests. Everything from No fun in the pool, to no sitting around. Some ppl were tailgating in the parking lot.

We had a wonderful stay at the Sheraton, so much that we returned within the same month! First off you can’t find a more perfectly located hotel in Laval. The lobby area was recently renovated, with a café section offering coffee and local products. The restaurant was a bit of a disappointment to us, as we tried to visit in the morning and no one seemed to want to serve us. However, the front desk staff was incredibly helpful and nice. We booked the Residential suite, which was on a newly renovated floor. The amenities were spotless, gorgeous room with everything you might need. The shower was fantastic and the bed very comfortable. The kitchenette area had a table, and they provided a high chair for our baby when we requested it. After our awkward experience at the restaurant on our first visit, we ordered room service for breakfast the next time .The price is outrageous for the quality of the food and I would not recommend. The pool area is newly renovated and absolutely gorgeous. There is a hot tub, a dry and a hot sauna, and a perfect heated pool in a relaxing setting. We enjoyed both of our stays and will definitely visit again.

95% positive experience. The rooms were clean, the air conditioner was powerful enough to keep the room at the perfect temperature. The bed and sheets e super comfortable. Ample parking, decent location. Very quiet. Only issue was that we had rented a room for our quarterly company conference, and they would not allow us to bring food into the room (despite food and drinks already being there, provided by Holiday Inn). Ordered a bunch of pizzas for the entire group of us and received an additional fine/charge. Personally I think that's stupid to enforce a no-outside food policy when we've paid what we did to room and board staff and rent the conference room. That left a sour taste in my mouth. If you're just staying in a hotel room, it's a great location, but if you're planning on hosting a company gathering, maybe rent from a Regus or something instead of using the hotel's conference rooms.